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Valley Hi Honda

Victorville, CA

4.8
539 Reviews

15710 Valley Park Ln

Victorville, CA

92394

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539 Reviews of Valley Hi Honda

August 26, 2024

Great customer service. Very friendly and helpful. Welcoming environment. All the workers there have a smile and look happy to be there. More

by kori91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
Aug 26, 2024 -

Valley Hi Honda responded

Thank you for your kind words! We’re thrilled you had a positive experience and enjoyed our friendly, welcoming environment. Our team looks forward to seeing you again soon!

August 10, 2024

Friendly and efficient staff . Kept me informed about my car and made sure my extended warranty covered cost More

by Jacq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie
Aug 12, 2024 -

Valley Hi Honda responded

Thank you for your feedback! We're glad our friendly and efficient staff could keep you informed and ensure your extended warranty covered the costs. We appreciate your trust and look forward to serving you again!

August 10, 2024

Took my car in because I was having problem with my Pilot starting. It ended up being a problem with my battery cables not fastened tightly. I had got a new battery from somewhere else. The tightened my cabl More

by Monica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Interlicchia, Michael Thomason, Melina Wilson
Aug 12, 2024 -

Valley Hi Honda responded

Thank you for sharing your experience! We're glad we could help with your Pilot's starting issue. It's our pleasure to assist you, and we're happy we could get you back on the road without any additional charges. We appreciate your trust in us!

August 09, 2024

I'm very happy with the service and the staff in the service department. The service lounge is clean and the chairs are comfortable. Richard Ortega, service advisor was very helpful and explained the se More

by Belle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Ortega service advisor
Aug 09, 2024 -

Valley Hi Honda responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a positive visit to our service department. It's great to know that Richard Ortega provided you with clear communication and that the timing of your service was as promised. We take pride in maintaining a comfortable and clean service lounge, and we're glad you noticed. If you ever need anything else, we're here to help. Safe travels, and we look forward to serving you again!

Aug 09, 2024 -

Belle responded

You're so welcome

August 08, 2024

I’m very happy with the service department. That’s the only department I’ve dealt with in the past few years. More

by bettybnbetty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Ortega
Aug 09, 2024 -

Valley Hi Honda responded

Thank you for your kind words and loyalty to our service department! We're delighted to hear that you've consistently had positive experiences with us over the past few years. Richard Ortega and our entire team strive to provide clear communication and timely service, so we're glad we met your expectations. We appreciate your continued trust in us and look forward to serving you again in the future. If there's anything else we can do for you, please don't hesitate to reach out!

August 04, 2024

Great service on my accord honda bought it there in. Victorville ca this year 2024 More

by arenanth1703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thomason, Melina Wilson
Aug 06, 2024 -

Valley Hi Honda responded

Thank you for your positive feedback! We're delighted to hear you had great service for your Accord. We appreciate your support and look forward to assisting you in the future.

August 01, 2024

My review this time is not so great took my wife’s car for a check up because the car was doing a jump every time it down shift well nothing got fixed everything got worst so overall I’m so very disappoi More

by gomez2627@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Thomason, Melina Wilson
Aug 06, 2024 -

Valley Hi Honda responded

I'm sorry to hear about your recent experience. We strive for quality service and clearly missed the mark. Please contact our Service Drive Manager, Melina Wilson, at mwilson@valleyhi.com so we can address this issue and make it right. Thank you for bringing this to our attention.

July 19, 2024

Super Great Customer Service. Went out of their way to help me with my dad Air-conditioned in my car and I really needed it with the High temperature in the High Desert. Very happ More

by grethelg Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thomason
Jul 24, 2024 -

Valley Hi Honda responded

Thank you for your heartfelt review! We're delighted to hear that our team could assist you with your car's air conditioning, especially given the high temperatures in the High Desert. Going the extra mile for our customers is what we strive for, and we're glad we could help you out even at the last minute without an appointment. Your appreciation means a lot to us. Thank you so much!

July 16, 2024

Eddie was very helpful, informative and had great communication skills. Definitely recommend to anyone that is looking to purchase or lease a vehicle. More

by tdps1820
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie
Jul 16, 2024 -

Valley Hi Honda responded

Thank you so much for your kind words! We're thrilled to hear that Eddie provided you with exceptional service. Your recommendation means a lot to us, and we're glad he could assist you in your car buying or leasing journey. If you need any further assistance, please don't hesitate to reach out. Enjoy your new vehicle!

June 10, 2024

Very professional service, not that long of a wait time, and I was able to book my appointment online a night before as I was traveling on my trip. Oil changed, and they sent a video of my car with new fil More

by vaska.1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thomason
Jun 24, 2024 -

Valley Hi Honda responded

Thank you for your review! We're glad to hear you had a positive experience with our professional service and convenient online booking. Safe travels, and we look forward to serving you again! Best regards, Valley Hi Honda Service Team

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