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Valenti Audi
Watertown, CT
97 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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97 Reviews of Valenti Audi
May 24, 2011
I purchased a CPO Audi and of course there's no way to prove any of my claims, but I truly think they dropped a couple hundred off in negotiating the price, then while "washing" my car, they swapped batte prove any of my claims, but I truly think they dropped a couple hundred off in negotiating the price, then while "washing" my car, they swapped batteries and gave me a nearly dead one. I was traveling and I was VERY happy the battery lasted until I was home, rather than leaving me stranded en route. While test driving the car, the salesman lied to me about a few features of the car as well. Additionally, there were a couple of minor repairs, which meant two days after buying the car, I put $150 towards a battery, then $40 towards resetting my keys, and the $85 deductible towards the repairs. I'm still getting a yellow warning light on my OK check and the car sometimes falters through start up. Of course it ran perfectly when I test drove it and assuming the CPO was a solid guarantee, I didn't think I had to be on the look out for such issues. My last complaint is how long they made everything take. I was up front with them about my schedule and they made me sit there and wait....a lot...and I'm not sure why, except that the salesman kept wanting to tell me how many cars he'd sold and all of the different people he's sold cars to. None of that mattered to me; it seemed like he didn't want to focus on the topic at hand: ME, AND I WANT TO BUY THIS CAR. It seemed to me like they were waiting until all I could do was grab the keys and go, so they wouldn't have to give me a "tour" of the car...and I wouldn't have to confront them about the few things that were malfunctioning, or the features they claimed the car had during test drive. Despite everything, I came to them for my Audi, and I LOVE my car....I just hate dealers. Me and my car will be fine, but future buyers, don't be afraid to haggle with these guys!! Bottom line, these guys are just like any other dealer: BUYER BEWARE!! More
by Fragolina13
Employees Worked With
Jim Henry, Steve Pinkerton
April 25, 2011
Recalculate your numbers (purchase fees) because they will overcharge you and they may not deliver on their promises. They still owe me money on overcharges and they clearly don't value customer service. will overcharge you and they may not deliver on their promises. They still owe me money on overcharges and they clearly don't value customer service. They promised addition features (bluetooth) and winter mats as part of my deal but there isn't bluetooth set up on my car and I never received winter mats. I've had my 2008 pre-owned certified Audi for 4 months and have already been to Audi service 3 times. I was told by another dealership's service department that they couldn't give me a loaner car because I didn't purchase my car from them. Clearly, I don't want to work with Valenti again or commute back to Valenti given that there are closer dealerships to my home. More
by Katie65
Employees Worked With
Steve Pinkerton and Valenti Junior
April 21, 2011
Robin provided an outstanding customer experience for my wife and me - he walked us through all of the features of our new car providing thorough and thoughtful insight and council, introduced us to the ser wife and me - he walked us through all of the features of our new car providing thorough and thoughtful insight and council, introduced us to the service team and made us feel deeply comfortable and confident we had made an excellent decision to buy from Valenti. Thank you Robin. Respectfully, Will Neary More
by WNeary
Employees Worked With
Robin Raderman
January 19, 2011
I drove up from Philadelphia to Watertown, CT -- a 4 hour trek -- at the behest of Robin Raderman, because he assured me that he had a clean, excellent buy on a pre-owned Audi. I made the trip and was not d trek -- at the behest of Robin Raderman, because he assured me that he had a clean, excellent buy on a pre-owned Audi. I made the trip and was not disappointed to say the least. He delivered an unbelievably clean performance car. I was very impressed with the operation, and am elated to own this car. More
by Jdp19444
Employees Worked With
Robin Raderman
December 16, 2010
Valenti did as well by us financially as they could. Matt was particularly helpful and friendly as a sales representative, even finding 4 virtually new snow tires for us. That will relieve my wife now that b was particularly helpful and friendly as a sales representative, even finding 4 virtually new snow tires for us. That will relieve my wife now that bad weather is arriving. Overall, service has been excellent. More
by gfaison
Employees Worked With
Matt Daubney
December 14, 2010
My salesman (Matthew) made the normally stressful experience of buying a car relaxed and dare I say fun! Never once did I feel pressured or scammed, and I left with a beautiful new car at a great pr experience of buying a car relaxed and dare I say fun! Never once did I feel pressured or scammed, and I left with a beautiful new car at a great price. This is the friendliest car dealership I have ever been to. You have earned a customer for life. Thanks again! More
by fludderkiddie
Employees Worked With
Matthew Daubney
December 14, 2010
Most dealers you go to always try to hide something on Most dealers you go to always try to hide something on you. But John was a very honest and helpful car salesman. He always returned my call right a Most dealers you go to always try to hide something on you. But John was a very honest and helpful car salesman. He always returned my call right away. Any questions I had he always had the right answers. I would go back to this dealer in a second to buy another car. More
by jhoglen1
Employees Worked With
John Ramos
December 14, 2010
Best selection of pre-owned Audi's in the Connecticut. Purchased an 08 Audi S4. Car is perfect. Easy, stress free buying process. Car had a 3M clearcoat bra which I did not like, and they were kind eno Purchased an 08 Audi S4. Car is perfect. Easy, stress free buying process. Car had a 3M clearcoat bra which I did not like, and they were kind enough to have one of their detailers remove the bra which took almost two days, but the car looks perfect and I could not be happier. Robin was my salesperson and I would recommend him to anyone looking fro a new or pre-owned audi. More
by snazario
Employees Worked With
Robin Raderman
November 28, 2010
best experience i had so far with a dealer. they care and i get treated just like anyother customer when i show up. other dealers will treat you good until you buy the car and than its like they dont know yo i get treated just like anyother customer when i show up. other dealers will treat you good until you buy the car and than its like they dont know you but with Valentis i have had a tremendous experiece. LOVE YOU GUYS More
by carlos.medeiros
Employees Worked With
John Croci (best dealer i had so far), John Croci
November 24, 2010
We purchased a new Lotus Elise from John Croci last week and were treated very well during the entire transaction. In my opinion it is a very "low key, no pressure" dealership. John accommodated our request and were treated very well during the entire transaction. In my opinion it is a very "low key, no pressure" dealership. John accommodated our requests, without hesitation making it a very pleasant experience overall. More
by PAR
Employees Worked With
John Croci, John Croci
