ValMark Chevrolet
New Braunfels, TX
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391 Reviews of ValMark Chevrolet
I took my chevy tahoe in because I was having problems with the transmission. Turns out it needed to be replaced. Jim Robinson and his staff kept me informed of the progress and kept to their timeline o with the transmission. Turns out it needed to be replaced. Jim Robinson and his staff kept me informed of the progress and kept to their timeline of when the repairs would be complete, which is more than I can say for some other dealers. This was the best service I have ever received and were the friendliest most pleasant people to work with. On top of that, the price was well below what I had expected to pay for such a repair. The staff and the service I received at Val Mark has made me a lifetime customer! Great job guys! More
I have been a customer at ValMark for the past two years, and have never been disappointed. My car is always ready when promised. I recommend this dealership to all of my friends and family. and have never been disappointed. My car is always ready when promised. I recommend this dealership to all of my friends and family. More
I love Valmark Chevrolet! They still understand the value of customer service. It is truly joy to do business with them. They had my car ready on time and did excellent work! value of customer service. It is truly joy to do business with them. They had my car ready on time and did excellent work! More
I was doing a 30K checkup on my pickup. I think the things they do (primarly change fluids) was done great. I has specifically asked if all the fluids were topped off and was told they were. The re things they do (primarly change fluids) was done great. I has specifically asked if all the fluids were topped off and was told they were. The reason I asked was that I had noticed that some were low. When I got home I checked those items and found they were not topped off. Not sure what the 36 point check indicated on the service bill is for, but it should include those type of things. The specific things that were not checked that I ended up filling were - Brake fluid Power steering Anti Freeze Those 3 things were all low and needed added to More
I have dealt with the parts department at ValMark Chevrolet for 4.5 years. Everytime I place parts orders, they go above and beyond any other dealer in my area to make sure I receive my parts in a t Chevrolet for 4.5 years. Everytime I place parts orders, they go above and beyond any other dealer in my area to make sure I receive my parts in a timely manner. I would recommend them to anyone I come in contact with looking for a reliable and reasonable Chevrolet dealership. More
I have been to many dealers of all makes in my 30+ years of driving. Justin is by far the best service rep in my life. I have tried to lure him away on many occasions to come work for me as a sales rep but of driving. Justin is by far the best service rep in my life. I have tried to lure him away on many occasions to come work for me as a sales rep but he always turns me down. His attention to detail and obvious loyalty to Valmark is what sets him apart. He is always dressed so professionally compared to his coworkers and I think really cares about what he's doing. I will continue to use Valmark at least until I can lure him away ;). Great service. All the time, Every time More
Big city service with small town attention. I used one of the big dealers in San Antonio prior to moving to Spring Branch and there is no comparison. I would sometimes leave my car for 3 or 4 days for minor the big dealers in San Antonio prior to moving to Spring Branch and there is no comparison. I would sometimes leave my car for 3 or 4 days for minor items and with Justin it's out in 1 in most cases. Sometimes for my maintenance services I will wait in the lounge and you never see him sit still. He is always on the go. He always explains everything in a way I can understand. Will continue to use Valmark as long as he is there. Keep up the great work!!! J.M More
I have been using this dealership since it was in the old building when it was downtown. Dealt with alot of different personnel but glad i have been using Justin Kelley for the last 6 or 7 years. He makes it building when it was downtown. Dealt with alot of different personnel but glad i have been using Justin Kelley for the last 6 or 7 years. He makes it really easy to get work done on my truck and keeps me up to date on the maitenance. One less thing i have to worry about. Thank Justin and Thanks Valmark t.d. More
this dealership is phenominal. Always smiling faces, always willing to help and Justin always remembers my name. Its the little things. I probably visit Valmark every 3 to 4 months for my oil changes an always willing to help and Justin always remembers my name. Its the little things. I probably visit Valmark every 3 to 4 months for my oil changes and he always recognizes me and says hi to my 3 kids and even calls them by name. Amazing. Always feel comfortable at the dealership and especailly dealing with Justin. Makes being a woman dealing with car issues a breeze. More
This dealer is great. Started using Justin last year from a referral from my sons football coach. Said he had used him for years and went no place else. I found out why not long after. He continually does wh a referral from my sons football coach. Said he had used him for years and went no place else. I found out why not long after. He continually does whatever he can to help. I have a pretty hectic schedule and even when i dont always make an appointment Justin always seems to find a way to solve my problem. Thanks to Valmark, Justin, and Will for the great referral. Keep up the great work!!! More