ValMark Chevrolet
New Braunfels, TX
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390 Reviews of ValMark Chevrolet
Don was very pleasant/knowledgable and was not "pushy". He made me feel at ease and you could see he liked his job. I must also say Susan was very pleasant as well. I have already recommended Valm "pushy". He made me feel at ease and you could see he liked his job. I must also say Susan was very pleasant as well. I have already recommended Valmark to some of my golf buds. Don says your service department is excellant, I hope they are as professional as he. R. Wayne Cooper More
Julie has the best customer service skills I've ever seen to date. She's not pushy as some used car dealers can be. She doesn't try to sell you something don't really want. She listens to her customers, a to date. She's not pushy as some used car dealers can be. She doesn't try to sell you something don't really want. She listens to her customers, allows you to go look at the vehicles without hovering and she allows the car to sell itself. The cars at this dealership are top-notch machines and she knows this. She doesn't have to convince anyone so she doesn't over-do it with her customer. Thankyou Julie for listening and helping us to find the right car for our family. You are solid gold in my book and I would recommend you to anyone who might be looking for a good quality used/certified vehicle. More
I just had another great service visit at Valmark. They have been maintaining our fleet for the last 8 years and every vist has been perfect!We buy all of our trucks from them and we always feel that we ge have been maintaining our fleet for the last 8 years and every vist has been perfect!We buy all of our trucks from them and we always feel that we get a great deal before and after the sale. More
we did not receive the advertized 1K dollar trade in for our 2 GMC trucks we traded in. I looked up the trade in value on each vehicle we traded, and overall, I think the dealer could have offered more. our 2 GMC trucks we traded in. I looked up the trade in value on each vehicle we traded, and overall, I think the dealer could have offered more. Don was not pushy or overbearing. I would recommend him to anyone that would ask. More
This was by far the smoothest and easiest car buying experience I've ever had!Don would not give up until he found a vechicle that was within my budget.Susan, the finance manager but together an offer I experience I've ever had!Don would not give up until he found a vechicle that was within my budget.Susan, the finance manager but together an offer I could not refuse. They paid off my old truck, and put in brand new silverado! I would highly recommend Valmark to all my friends and family. More
My wife and I had a great experienced your dealership! I My wife and I had a great experienced your dealership! I have used the Service Dept. since 2006,specically, Mr.Justin Kelley. I have always reciev My wife and I had a great experienced your dealership! I have used the Service Dept. since 2006,specically, Mr.Justin Kelley. I have always recieved excellent customer service from him,and all the service staff. I was planning on having my truck serviced,and decided to look at some of vehicles on the lot. I had been considering buying a new truck for several months,and I wanted to see what was available. Trey Hudson approached me, and he began to let me know about the 2012 silverado. He was very polite,and demonstrated patience with my young son. I had told him that in the past, my experience with the sales department wasn't positive, and he said that he would like the opportunity to change my opinion. He told me about all the incentives available, and I began to consider buying a new truck. My wife visited ValMark later that same day, and she was assisted by Julia Flores and several others,including the Sales Manager. They researched some more incentives and convinced my wife that buying a new truck was a good decision. They layed out all the numbers, and explained everything thoroughly. Trey and Julia arranged a test drive for us,they got our trade-in appraised quickly, and handed us off to the Finance Dept. We really appreciated Sue? in finance. She worked quickly, and was a pleasure to speak with. She was unlike anybody I had ever met in a Finance Dept,and we apprecitaed her efforts. More
this is by far the best dealer i have ever used. Justin Kelley has been taking care of my family and friends and this past week when i went in he had been promoted to the service manager. Congrats Justin. Kelley has been taking care of my family and friends and this past week when i went in he had been promoted to the service manager. Congrats Justin. This past trip I dealt with Josh Pace. He did a wonderful job and after talking with Justin about it he will be my man from now on. I think its great that Valmark promoted within and feel with Justin leading the service team and great people like Josh my family and friends will continue to be taken care of as well or better than before. Thanks again and congratulations Justin. Thanks again to Josh. Keep up the great work!!!!!!12 More
Donald was great. He did everything I asked him to do and got me a sweet ride. He got me the most for my trade in and more. He was very professional and really cared about me and my wife. got me a sweet ride. He got me the most for my trade in and more. He was very professional and really cared about me and my wife. More
Don as well as the rest of the staff there at Valmark were very professional and all were very helpful.I emailed Don from Afghanistan 1 month prior to coming home and he was very prompt in finding what I were very professional and all were very helpful.I emailed Don from Afghanistan 1 month prior to coming home and he was very prompt in finding what I was looking for.He even called me once I got home to see if I had made it in.I would highly recommend this dealership to anyone. More
We walked in wanting a 2012 red Camaro. Within one We walked in wanting a 2012 red Camaro. Within one minute, Donald approached me. I told him what we wanted. We reached a deal within 45 minutes. We walked in wanting a 2012 red Camaro. Within one minute, Donald approached me. I told him what we wanted. We reached a deal within 45 minutes. The financing went well and was explained fully. We picked up the car the next day very happy with our car buying experience. More