ValMark Chevrolet
New Braunfels, TX
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390 Reviews of ValMark Chevrolet
First of all the customer service was outstanding! Josh was extremely helpful when the problem was described to him. He explained what the problem seemed to be and what the best option for repair was. The was extremely helpful when the problem was described to him. He explained what the problem seemed to be and what the best option for repair was. There was no pressure in making the decision for repairing the vehicle. I was very pleased with the repair of my vehicle but most of all the way I was treated from the time I drove the vehicle into the service department until I left the service department. More
Maritza, was very helpfull and did everything in her power to make sure we were helped all the way, she made sure we were well acomidated, and overall she is the best you have there, she is always with power to make sure we were helped all the way, she made sure we were well acomidated, and overall she is the best you have there, she is always with a smile, makes sure you feel rigth at home, and does her best to keep the customer satisfied. More
First off, I was at ValMark getting repairs done on my 2003 Tahoe, and was upset cause I was charged $667.00 for an alternator, I was looking for a smaller vehicle that would be way better on gas when I w 2003 Tahoe, and was upset cause I was charged $667.00 for an alternator, I was looking for a smaller vehicle that would be way better on gas when I was approached by Don Nicolay who was very kind and very friendly and was insync with my needs, he showed me a few cars and I decided on the Chevy Aveo, Don got the keys and we went for a test drive, and the rest is as we say history, Don is a very good salesman who has knowledge of what he is selling and If I ever know of anyone looking for a vehicle i will not hesitate to recommend him to any friends or Family, ValMark has a great salesman in their grasp, Also would like to thank Susan Rosencrans your Finance Director for being such a help in making this a smooth transaction and getting it financed, she was so nice and helpful and had the deal done before the repairs on my Tahoe were completed, my compliments on a great staff at ValMark Chevrolet.... Sincerely A for sure repeat customer. Joe Vidaurri More
Very helpful. Worked with us on getting the vehicle we wanted. Very understanding. Very knowledgable about the vehicle we needed. Worked with dealership on getting us the best price. Very satisfied. wanted. Very understanding. Very knowledgable about the vehicle we needed. Worked with dealership on getting us the best price. Very satisfied. More
Donald was friendly, helpful, and very on the ball! I told him what I wanted and he made it happen. There was no pressure to purchase unnecessary extras, which is always a plus for me! The entire team wo told him what I wanted and he made it happen. There was no pressure to purchase unnecessary extras, which is always a plus for me! The entire team worked quickly and got me on the road with my new vehicle in record time! More
I would recommended this dealership to others looking for a new or used truck. I was very happy with our salesman and plan to enjoy our new truck. a new or used truck. I was very happy with our salesman and plan to enjoy our new truck. More
My wife and I greatly appreciated the approach of our sales person, Kirby. He was friendly and courteous to our needs and helped to accommodate us with any and all information requested. He was not pus sales person, Kirby. He was friendly and courteous to our needs and helped to accommodate us with any and all information requested. He was not pushy and focused on the $ of the sale, simply working to please us. This is not seen very often with car salesmen. More
Maritza Baxley was very helpful and always kept me up to date with what was going on with my new car. She has made a life long customer out of me. date with what was going on with my new car. She has made a life long customer out of me. More
The entire process was seamless. I called James on a Monday morning and worked the figures over the phone. Went to the dealership that same night and signed all the paperwork. My only complaint was th Monday morning and worked the figures over the phone. Went to the dealership that same night and signed all the paperwork. My only complaint was that I would have like a little more $$$ on my trade in. The requested DVD player was installed the following AM, car washed, fuel tank filled. I received a call from James, he provided a brief orientation, and off I went. These gentlemen were pleasent to work with and no haggle. More
We went to ValMark to look at a certified vehicle that we saw on their website. All of the employees were very friendly and informative. Julie worked with us to negotiate a fair price and was great to work saw on their website. All of the employees were very friendly and informative. Julie worked with us to negotiate a fair price and was great to work with. We would definitely do business with them again. (They were also very kind to our 4 children who were with us during the whole process). More