
ValMark Chevrolet
New Braunfels, TX
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391 Reviews of ValMark Chevrolet
Been going to ValMark since 1996 In January, I bought a 2016 Silverado 2500HD. It started with Kirby's usual "Hey, I have something you need to know about." I bought my first vehic In January, I bought a 2016 Silverado 2500HD. It started with Kirby's usual "Hey, I have something you need to know about." I bought my first vehicle from ValMark in 1996. It wasn't until about 2003 when Justin Kelley arrived and instantly became my service writer and friend that I appreciated the value of the dealership. Justin saw to it that Donny Schumann became "my mechanic." Donny had been a science student of mine at Canyon High School "a few" years ago. The fun experience at ValMark really started when Kirby blew into town. He makes it fun to just stop by and say 'Hi" and not get that jumped on "you gotta buy a car" feeling. He's not a car salesman, he's a car sales advisor. I have referred countless friends to Kirby and they all just love that guy. I also need to add the impeccable Chris Young, who, if he sees you coming runs to hold open the door for you and always flashes that friendly smaile. He is a delightful person. Chris and Kirby probably sell more cars "by accident" than a lot of the salesmen do "on purpose" ValMark is lucky to have these guys on our team. They are not only the faces of ValMark, THEY ARE VALMARK. They all make it fun just to stop by and says "Hi." Jackie Nolte More
Looking for new auto Don Nicolay provided great customer service and look for what we wanted in a truck and the dealership knows how to work with the GM family plan. It w Don Nicolay provided great customer service and look for what we wanted in a truck and the dealership knows how to work with the GM family plan. It was a great experience. More
Best dealership exp ive ever had My ser consultant tony r took cate of all my needs from the rental car to keeping me in the loopon gome frame and status uldates ,only dealer i will e My ser consultant tony r took cate of all my needs from the rental car to keeping me in the loopon gome frame and status uldates ,only dealer i will ever go to . Tony r was the best More
Awesome...as always!! I always call to schedule my appointments. I have always had a good experience with them, even before I purchased a vehicle from them and will continu I always call to schedule my appointments. I have always had a good experience with them, even before I purchased a vehicle from them and will continue to go back!! More
Terrible Experience i used there online service scheduler and issues each time with selected time. Truck was there for basic warranty oil change and tire rotation. 6hrs l i used there online service scheduler and issues each time with selected time. Truck was there for basic warranty oil change and tire rotation. 6hrs later it's finished, but sensors in tires don't work. Customer Service at that point went down hill, no effort to correct. More
Excellent Customer Service Ms. Jiminez has continually provided customer service above and beyond that which I have experienced at this or other dealerships.Ms. Jiminez has cont Ms. Jiminez has continually provided customer service above and beyond that which I have experienced at this or other dealerships.Ms. Jiminez has continually provided customer service above and beyond that which I have experienced at this or other dealerships. More
Great service We just had another great service visit. Very quick & professional. A++++++++++++++ They take care of our whole fleet of work trucks and do a wonderf We just had another great service visit. Very quick & professional. A++++++++++++++ They take care of our whole fleet of work trucks and do a wonderful job More
2016 Silverado Crew Cab Salesman Raymond Reyes was the main reason we returned to ValMark Chevrolet. He was very knowledgeable about the trucks we were interested in and work Salesman Raymond Reyes was the main reason we returned to ValMark Chevrolet. He was very knowledgeable about the trucks we were interested in and worked with us without being pushy. We would definitely recommend ValMark and Raymond to our friends and co-workers looking to purchase a new or used vehicle. More
Selling wrecked trucks without disclosing Shame on me for going to these guys twice. 10 years ago they gave me a rotten deal. My fault for being a sucker. Bought a 2013 LTZ Tahoe with 5000 Shame on me for going to these guys twice. 10 years ago they gave me a rotten deal. My fault for being a sucker. Bought a 2013 LTZ Tahoe with 5000 miles in 2013. We were told the owner drove it. Flash forward to 2016, I'm trading it in at Chuck Nash expecting a nice trade in. Mind you, we have less than 30,000 miles. Seems the truck was wrecked just before we bought it. Carfax nailed it. Lost 10 grand. Boom Chuck Nash has gained a customer. $65,000 truck. More
Beware of finance lady I love the service department Roy is amazing. I really got taken by the finance lady we did know what we were doing and she took full advantage of tha I love the service department Roy is amazing. I really got taken by the finance lady we did know what we were doing and she took full advantage of that only showing us only certain numbers and lead us by the nose. Overall my fault told her I was a disabled vet on a budget. I cam only blame me. Beware. Read the contract well look at the extras she adds. Tell everyone to avoid val mark More