VINS DC

Purchased the car, pulled off the lot and realized the low tire pressure light was on. Had to find a station to put air in when I got home. When signing paperwork for the car I asked if it had two key car low tire pressure light was on. Had to find a station to put air in when I got home. When signing paperwork for the car I asked if it had two key cards. The sales manager said that Tesla only gives one key card for the new cars so they only had one to give me. Further research shows all new Tesla cars are sold with two key cards. Interpret that statement as you wish. I purchased 2 cards from Tesla for $35.00. The front license plate holder that they installed is loose. Two screws were put on top of the bracket none on the bottom needless to say the bracket flops around. I’ll have to add a screw or two to the bottom of the bracket. Going away for a period of time trying to get a status on my plates. Left texts to the sales person David asking for the status and if I could have them expedited I would’ve paid for the extra cost. I haven’t heard back from David as of yet. Took the car for inspection the license plate light was not lit I had to get that repaired. Cable issue not bulbs. I don’t understand how it could’ve passed Virginia inspection prior to them selling it to me when license plate lights are part of the inspection. Bottom line is, Not at all satisfied with the Integrity of the dealership and quality of the customer service. As for the car love the car works great. More

Excellent experience Worked with Zach and he was very professional and helpful. No high pressure sales for the car or the extended warranty which I declined. Very happy wi Worked with Zach and he was very professional and helpful. No high pressure sales for the car or the extended warranty which I declined. Very happy with the purchase More

Very satisfied My husband and I were not sure buying from out of state , but we had a great first experience We bought our car from the location in Fairfax My husband and I were not sure buying from out of state , but we had a great first experience We bought our car from the location in Fairfax and delt with Louis he was extremely helpful and professional. we didn't felt rush to buy he explain things to us . overall very pleased. . More

Best car buying experience! Louis & Jimmie answered all my questions. They weren't pushy. I drove 3 hours to purchase my bmw x5....i have purchased a lot of vehicles in my life Louis & Jimmie answered all my questions. They weren't pushy. I drove 3 hours to purchase my bmw x5....i have purchased a lot of vehicles in my life and they were hands down the best people I have ever dealt with and I love my X5!! More

My Car Buying Experience My experience with VINS DC was awesome. Especially Jimmy, He is amazing, helped out with everything during this process of buying my car. Perfect advi My experience with VINS DC was awesome. Especially Jimmy, He is amazing, helped out with everything during this process of buying my car. Perfect adviser for car and financial suggestions. I would recommend the dealership to anyone. Everyone I encountered was polite and professional. Thanks for a great experience!! More

Infiniti Lover During my search for my newest Infiniti, I found exactly what I was looking for in my next car at VINS DC. Working with Jimmy to purchase my car was During my search for my newest Infiniti, I found exactly what I was looking for in my next car at VINS DC. Working with Jimmy to purchase my car was so easy. THANKS VINS DC!!!! More

Quality and professionalism I began looking for a BMW about three months ago. I found the one with all the options I wanted at this dealership. Spoke with Jimmy and I made an a I began looking for a BMW about three months ago. I found the one with all the options I wanted at this dealership. Spoke with Jimmy and I made an appointment for later in the week. I am picky and Jimmy description was exactly what the car looked like! Got a good price for my trade and now I am enjoying my X5!! Thanks Jimmy and the staff at VINS! More