Utter Family of Dealerships - Service Center
Sherman, TX
317 Reviews of Utter Family of Dealerships - Service Center
This experience was A++. They were friendly, greeting you upon entering. Listening intently to your problem. They reassured me that would not take hours. I would recommen They were friendly, greeting you upon entering. Listening intently to your problem. They reassured me that would not take hours. I would recommend to all my friends. More
Great service the CD attendant met me in the drive through and checked me in. At checkout Mandy was exceptionally polite and friendly. Great service. through and checked me in. At checkout Mandy was exceptionally polite and friendly. Great service. More
Outstanding service group…both Quick Lane and the repair shop. Have had some oil changes and major repairs done in the last month on my F150 and Expedition and the service team has delivered! They communica shop. Have had some oil changes and major repairs done in the last month on my F150 and Expedition and the service team has delivered! They communicate well and deliver what they say, when they said. Awesome bunch of folks! Highly recommend! More
I cannot say enough about the great people at Bob Utter. The Quick Lane is amazing. Philip always goes above and beyond to make sure I am taken care of. The Quick Lane is amazing. Philip always goes above and beyond to make sure I am taken care of. More
Too bad that they did not use the oil based on the customers request!!!! Found this out when my husband took my car in and then tried to tell him that I never told them what type of oil to use in the customers request!!!! Found this out when my husband took my car in and then tried to tell him that I never told them what type of oil to use in the previous 10+ oil changes. More
Arrived 10 mins after open and still took an hour and a half to get an oil change. Staff even said I should've been out much quicker and didn't know what happened. This seems like a very excessive amount o half to get an oil change. Staff even said I should've been out much quicker and didn't know what happened. This seems like a very excessive amount of time for an oil change. More