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Utter Family of Dealerships - Service Center

Sherman, TX

4.6
317 Reviews

317 Reviews of Utter Family of Dealerships - Service Center

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July 30, 2022

Great service, diagnosed issues quick and gave a quote and stuck to it! Thank you More

by bbaxter0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason I believe
July 28, 2022

This experience was A++. They were friendly, greeting you upon entering. Listening intently to your problem. They reassured me that would not take hours. I would recommen More

by csshady
Recommend Dealer
Yes
Employees Worked With
Mandy Cox, Philip Milam
July 27, 2022

Great service the CD attendant met me in the drive through and checked me in. At checkout Mandy was exceptionally polite and friendly. Great service. More

by Tro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandy
July 25, 2022

It’s convenient and the people are friendly and try to do the best they can. This dealership needs to have more loan cars on hand. More

by Bohigg
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthew McEwen
July 21, 2022

Outstanding service group…both Quick Lane and the repair shop. Have had some oil changes and major repairs done in the last month on my F150 and Expedition and the service team has delivered! They communica More

by GregS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Weaver
July 20, 2022

All employees were professional and very friendly. Service was extremely fast. Waiting room was clean. More

by dgtuttle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Tuttle
July 18, 2022

I cannot say enough about the great people at Bob Utter. The Quick Lane is amazing. Philip always goes above and beyond to make sure I am taken care of. More

by aliciadweger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Milan
July 15, 2022

Too bad that they did not use the oil based on the customers request!!!! Found this out when my husband took my car in and then tried to tell him that I never told them what type of oil to use in the More

by dkmont
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Did not get name
July 08, 2022

Would recommend. Feel treated with respect being a also feel like they are honest. Very kind. More

by cindyjolly1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rate guy 4 stars.
July 01, 2022

Arrived 10 mins after open and still took an hour and a half to get an oil change. Staff even said I should've been out much quicker and didn't know what happened. This seems like a very excessive amount o More

by Bsexton143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know name
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