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Utter Family of Dealerships - Service Center

Sherman, TX

4.6
317 Reviews

317 Reviews of Utter Family of Dealerships - Service Center

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March 09, 2023

Clean, comfortable customer service area. Friendly folks. I hope to become a more frequent service customer and gain additional confidence. More

by bsrich22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
March 08, 2023

Friendly service people. Prompt and accurate on completion of service. Awesome quick lane service. Good coffee More

by rherod55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Rice
March 07, 2023

They really aren’t interested in serving the customer. Yes they keep fixing our recall. Why do we keep having the same problem. Didn’t listen to customer about worries on bad weather coming in their area. More

by Joehigg
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Rice
March 01, 2023

Was very disappointed. ..Received a coupon for 39.99 for "the works" oil change....sent wife to have it done and dealership would not honor it....said they don't honor them More

by jfrancis5419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Rice
February 27, 2023

Very good customer service. Very pleased. Very courteous. Completely satisfied with my service. Will always use Bob Utter More

by Tam2997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip
February 25, 2023

They have Always treated me with respect and dealt with me in a fair and kind manner More

by 2thdrmark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Milam
February 14, 2023

Bod Utter is best in both sales & service! Bought my Ford from them, and always use their services. Would never go anywhere else! More

by linda.little
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Rice
January 25, 2023

Best service department around. These guys get you in fast and get the problem solved quickly. More

by hobbitt76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky was in contact with me every step of the way. I felt confident in the decision to have my repairs done. and , Austin Rice
November 23, 2022

Had four tires put on. Punctual and friendly staff . Even though busy got it done on time More

by Gcspal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip
November 14, 2022

Fast, friendly service. They thoroughly check all maintenance areas on my car. Tires, battery, filters, wipers anything that could need replacing or tuning up p. More

by granny5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall the service agents name, but they are all friendly and helpful.
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