Utter Family of Dealerships - Service Center

Philip was great to work with. Very professional & Friendly. He kept me informed. The waiting time wasn’t too bad. Nice waiting room. The only thing they missed was washing my car. Friendly. He kept me informed. The waiting time wasn’t too bad. Nice waiting room. The only thing they missed was washing my car. More

I stopped for service, my request was taken care of!By I stopped for service, my request was taken care of! By the way, good to hear Mr Utter is well! Enjoyed a short visit with Mr. Mangrum. I stopped for service, my request was taken care of! By the way, good to hear Mr Utter is well! Enjoyed a short visit with Mr. Mangrum. More

Have had occasion to have my Edge worked on at Bob Utter here in Sherman. I am well satisfied and very pleased with all aspects of the process. This is the 2nd Positive review I have given to this Dealer. here in Sherman. I am well satisfied and very pleased with all aspects of the process. This is the 2nd Positive review I have given to this Dealer. I have been a customer off and on for years and it just keeps getting better. My organization has also used this dealer. the service and sales groups are top notch they have to be doing something right they have been in the same location under the same name for over 40 years. More

Always used this dealership. Always good service. Had Always used this dealership. Always good service. Had oil changed & serviced I watched as young man serviced my vehicle he was a bit sloppy, Always used this dealership. Always good service. Had oil changed & serviced I watched as young man serviced my vehicle he was a bit sloppy, got oil on my windshield but, it was taken care of by running it through wash for me. Overall very satisfied with service. More

I can count on the service department people to take care of my Ford. They’re efficient, nice and professional. I will always go there for service. of my Ford. They’re efficient, nice and professional. I will always go there for service. More

Phillip quickly came out and assessed what I needed done, gave me a time frame and explained everything they would check, and follow up on. Very professional and friendly, didn’t rush and explained everyth gave me a time frame and explained everything they would check, and follow up on. Very professional and friendly, didn’t rush and explained everything that needed to be done. I will always take my vehicles there, pleasant experience, More

Horrible Service Center,But the sale was all Smiles & Hand Shakes.👎 The salesman also failed to advise us that the model we bought was Discontinued. Last Ford we'll ever Buy Period. Chevrolet from he Hand Shakes.👎 The salesman also failed to advise us that the model we bought was Discontinued. Last Ford we'll ever Buy Period. Chevrolet from here on out.✌ More

I always receive great service. I would not go anywhere else. Hope to purchase a handicap van in the future from Bob Utter. Thank you else. Hope to purchase a handicap van in the future from Bob Utter. Thank you More

Jason Weaver at Bob Utter has always taken the greatest of care of me and my Lincoln. The quick lane is always great and also takes good care of me. of care of me and my Lincoln. The quick lane is always great and also takes good care of me. More

Jason in the service department was very professional and contacted me after finding out that the initial diagnostic showed that a part had to be ordered for my transmission and also informed me that his sta contacted me after finding out that the initial diagnostic showed that a part had to be ordered for my transmission and also informed me that his staff was on vacation. After transmission staff returned from vacation, part was installed, second diagnostic showing that a new problem had occurred with it being the computer; Jason called me properly, gave me a price as well as an estimated time for finishing the job. It was accurate. In the meantime of My decision making, all sales staff were understanding of my situation, courteous, attentive, and made every effort to at least give me an idea in the event that my vehicle That was in maintenance would not be a substantial trade-in on a new vehicle. At this time I am satisfied with Bob Utter Ford’s staff in maintenance as well as sales in working with me during my dilemma of my principal vehicle.I am also satisfied with my new purchase without trading in my vehicle that was in maintenance. More