Utter Family of Dealerships - Service Center

I needed warranty work on my back up camera, all went great and did not take a lot of time. Very pleased with the work and the service team great and did not take a lot of time. Very pleased with the work and the service team More

There is nothing like having a friend at the Ford Dealership and that is the way it seems when I have to go to Bob Utter Ford in Sherman Tx for any kind of service. I have a 2013 F-350 Super Crew die Dealership and that is the way it seems when I have to go to Bob Utter Ford in Sherman Tx for any kind of service. I have a 2013 F-350 Super Crew diesel. If it’s batteries during a very cold spell or checking out my truck after oil and filter changes. These guys are friendly and professional and take care of business like it should be taken care of. I have been going there for several years and I have gotten very good professional service every time. Good job guys I really appreciate the way you take care of me and my vehicles. Thank You More

Great customer service, always take extra care of me. Work with me on making sure I get good care for my vehicle. Highly recommended! Friendly personnel! Work with me on making sure I get good care for my vehicle. Highly recommended! Friendly personnel! More

Excellent, quick service. Very accommodating staff. Would highly recommend. We were there for a recall. Took less time than expected with a free car wash highly recommend. We were there for a recall. Took less time than expected with a free car wash More

Professional and knowledgeable.Appointment times and Professional and knowledgeable. Appointment times and length of service perfect. Quality of work outstanding. Price seemed very high for the work ne Professional and knowledgeable. Appointment times and length of service perfect. Quality of work outstanding. Price seemed very high for the work needed. Should not require to type a certain number of words. I would not have bothered if I had known. More

Easy pleasant no hassle Mathew great to work with I don’t have 25 words to say thanks thanks again thanks again thanks again thanks don’t have 25 words to say thanks thanks again thanks again thanks again thanks More

I don’t write reviews but my experience with Triston Pryor was so unpleasant it deserves a review. Was unwilling to say hello when I entered or acknowledge my presence for several minutes. He continued Pryor was so unpleasant it deserves a review. Was unwilling to say hello when I entered or acknowledge my presence for several minutes. He continued this unprofessional behavior from start to my paying and departure. QuickLane is anything but, 3 total customers, staff standing around and approximately 30” for oil change & tire rotation. During the visit the other service advisor was telling a customer the crew had broken a lug nut key— customer could pay for a new one-when question was askasked “even though y’all broke it?” The answer was you get to pay, these things happen More

Jason, Roy, and Matt were very helpful in getting my parasitic battery drain fixed. I am not an easy customer to deal with, but they were super. Excellent service and fair prices. I highly recommend the parasitic battery drain fixed. I am not an easy customer to deal with, but they were super. Excellent service and fair prices. I highly recommend them. More

Bob Utter service department worked my vehicle and almost immediately, and got it back to me the next day. Very much appreciated! Highly recommended! Jason and the service was great! immediately, and got it back to me the next day. Very much appreciated! Highly recommended! Jason and the service was great! More

I drive 38 miles out of my way because these guys are that good. I wouldn't get it done anywhere else. They are kind and treat me with great respect and I appreciate that as a disabled veteran. They that good. I wouldn't get it done anywhere else. They are kind and treat me with great respect and I appreciate that as a disabled veteran. They have my 6! More