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Utter Family of Dealerships - Service Center

Sherman, TX

4.6
317 Reviews

317 Reviews of Utter Family of Dealerships - Service Center

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May 01, 2021

Excellent staff. Roy Whisenant is just totally above & beyond with his professionalism, Service at Bob Utter is just great. We are so glad we have them as our vehicle "go to" for care. Roy is a great More

by Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Whisenant
March 30, 2021

I like that I can make an appointment for my service. Roy is awesome! I had an appointment the week before and Roy called to ask if I could reschedule. The shop had gotten behind with several techs ou More

by No screen name
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy
March 18, 2021

Fast, professional, and had the cleanest most modern waiting area I’ve ever been in. Great service and friendly staff! I like that you can see your vehicle being worked on too. More

by jp193758
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip
March 10, 2021

I called on the 8th got a returned call on the 10th about a wiper switch that was bad when I bought the truck on the 6th looks like it would have been taking care of on the day I called. I fixed it myself More

by bstevens
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Adam Hulsey was my sales person
March 04, 2021

The people at Bob Utter Ford are always friendly and helpful. Happy I bought my F150 at Bob Utter Ford and happy with the service More

by ebrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Milam
March 04, 2021

Easy and seamless Did not take very long. Helped me out of a predicament. Thanks to Jason. Great dealer. Will be returning in the future More

by jdove788
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
February 28, 2021

Roy Whisenant in Kia service went above and beyond to help me with my daughters vehicle. She is away at college and had issues with her car. Excellent customer service!!! More

by Josh123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Whisenant
February 24, 2021

Had Jason Weaver & best mechanic ever!!!!! Thorough, knowledgeable, courteous! I had asked GOD for the best & HE gave me these 2! Thank you, GOD! Fabulous! More

by rrp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Weaver AND best mechanic!!!
February 24, 2021

I am very pleased with Damen and Jim, the service manager. They went over and beyond our expectations in getting our KIA repaired. We are grateful and will certainly recommend Bob Utter to anyone wh More

by kara3791
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damen and Jim
February 24, 2021

I’m a long-time customer at Bob Utter Ford. Bought a 1967 Ford Galaxy 500. The service department is First Class. The technicians are polite, professional, and a credit to this place of business, always have More

by cn1ccw
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Philip, Milam
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