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Utter Family of Dealerships

Sherman, TX

4.5
587 Reviews
Find your next vehicle at Utter Family of Dealerships! If you're ready for your next car or just starting to consider it, explore a wide range of Ford and Kia models at our dealership. Whether you're interested in the latest models or browsing pre-owned cars, our team is dedicated to helping you find the perfect fit for your lifestyle. Explore Financing and Leasing Options- Whether you're looking to finance your next vehicle or explore leasing options, we'll ensure you secure a great deal at Utter Family of Dealerships. Our finance team will guide you through the different options so you can choose the plan that suits you best.
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2525 Texoma Pkwy

Sherman, TX

75090

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Showing 587 reviews

January 04, 2023

The employees are very helpful. The front desk lady seemed put out when I walked in and wasn’t welcoming at all but everyone else was awesome! More

by Expedition Lifer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cooper
December 30, 2022

I came in due to having some fault sensors, I was told they would order in the parts, and that it would take one week. I called numerous times, never to receive a call back or status. Needless to say. 4-5 More

by Jsommerfeld
Recommend Dealer
No
Employees Worked With
I would have to go back and look, as I said it was 5 months ago
Jan 04, 2023 -

Utter Family of Dealerships responded

Sorry for the delayed response. I would like to first apologize for what has happened to this point with your vehicle, but we would like to see what we can do to help. What is the best number for someone from Bob Utter Ford to contact you? If you do not wish to make that public, we understand. Please call 903-892-3555 and ask to speak with our Service Manager, David Pryor.

December 29, 2022

Wanted $8,000 for market adjustment. I did not even try to buy the SUV. More

by Don
Recommend Dealer
No
Employees Worked With
Do not remember name
November 23, 2022

Had four tires put on. Punctual and friendly staff . Even though busy got it done on time More

by Gcspal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip
November 14, 2022

The service provided was excellent. There was no wait time when I arrived. The service consultant provided an update after the initial inspection along with updates throughout the se More

by Summit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Milam
November 14, 2022

Fast, friendly service. They thoroughly check all maintenance areas on my car. Tires, battery, filters, wipers anything that could need replacing or tuning up p. More

by granny5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall the service agents name, but they are all friendly and helpful.
November 10, 2022

Philip is Very professional, friendly thorough and knowledgeable. Satisfied with service I received today. Will be back More

by Mcqueary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Milam/ Zack Walters
November 04, 2022

Falsely advertised the sticker price as the “ask” price then tried to charge $35,000 over the listed price. Price gouging plain and simple. More

by Kel Hansen
Price
Recommend Dealer
No
Employees Worked With
Internet sales department
October 13, 2022

Phillip was kind, courteous and efficient. I had my Nautilus oil and filter changed and tires rotated. More

by Ainyjan49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Milam
October 10, 2022

Reliable and quick service center. Friendly service people and comfortable waiting area. My first choice for car maintainence. More

by CW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandy
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