Utter Family of Dealerships

The Best Dealership in the State of Texas I’ve been using Bob Utter Ford since 1999 and have gotten to know quite a few of their employees over the years. To a person, Bob Utter‘s folks consis I’ve been using Bob Utter Ford since 1999 and have gotten to know quite a few of their employees over the years. To a person, Bob Utter‘s folks consistently do everything they can to take good care of their customers. Bob Utter has successfully created a culture of excellence. More

New car I was in look for a new car. And went to Bob Utter where Chris Mitchell took good care of me and find what I was looking for. But when I got home he d I was in look for a new car. And went to Bob Utter where Chris Mitchell took good care of me and find what I was looking for. But when I got home he don't tell me that the back has been hit in the Bob Utter parking. I feel like the need to fix it. I also told Chris about it. And sent him a picture of the damage. He said he see what him could do to fix it but I be a week. And I haven't heard any more about. I don't think it is fair because I paid full paid for it. More

Oil and Service Fail !!! Service going down hill!!! Went in after talking to them about getting an oil change and a couple other things done on my wifes edge. Was told it woul Service going down hill!!! Went in after talking to them about getting an oil change and a couple other things done on my wifes edge. Was told it would be no problem. Replace Oil pressure sender switch, oil change/ works package, reset the tire light sensors, and squeaking in the back suspension. 2 1/2 hours later it's ready.... Go to pay and look at there work order....they didn't do the oil sensor and said they cannot get to it ( Its right behind the oil filter and takes 2 minutes when doing an oil change), they didn't reset the tire sensors, and said they could not hear anything in the back after a couple of there techs looked at it......I can literally walk over and push down on the back and hear the squeaking noise along with anyone in a 30' radius. Pop the hood and it's a 1/2 quart low on oil....really. Who knows they probably didn't rotate the tires either, i should have marked them. Make sure your getting the service you pay for people!!! More

Wow! Very impressed! Like most people, I was really dreading the visit to a car dealership that we needed to make to try and find something for our daughter. Jane met us Like most people, I was really dreading the visit to a car dealership that we needed to make to try and find something for our daughter. Jane met us and started helping us. We told her our needs and she had a car in mind immediately. We did a test drive and loved the car. We went to her desk, told her our needs and she went to work. We had keys in our hands in less than 3 hours from walking in. A great experience. Even filled the tank before we left! We could not have asked for a more pleasant experience! More

Vehicle maintenance Jason was very professional and took care of our Navigator in a timely fashion. I have always taken our vehicles here for service and they have always Jason was very professional and took care of our Navigator in a timely fashion. I have always taken our vehicles here for service and they have always taken care of me. I have recommended them to friends and relatives and they have gone there. More

Totally satisfied with Utter Body and Service I had shopped around for the lowest service rates, so i knew the ranges. Utter beat them all, and i got factory service and parts. Then, when i thou I had shopped around for the lowest service rates, so i knew the ranges. Utter beat them all, and i got factory service and parts. Then, when i thought i needed head gaskets for my 6.0 diesel (thousands of dollars), Utter found that all i needed was EGR cleaned and a new thermostat. $500 instead of thousands. Most others would have sold me the head gasket work, and not even done them. Now Loyalty! More

Used car purchase The experience was very easy and everything went smoothly.Kyle and Malcolm were very helpful and really made this so easy. A very pleasant day and dro The experience was very easy and everything went smoothly.Kyle and Malcolm were very helpful and really made this so easy. A very pleasant day and drove off with my car. Thanks to everyone at Bob Utter Ford. More

2018 Ford Explorer I have always used Chris Mitchell to but my ford vehicles. He always does a quick and quality job. I had experience with the Technology Tech and he I have always used Chris Mitchell to but my ford vehicles. He always does a quick and quality job. I had experience with the Technology Tech and he was very informative and knowledgable about the Ford Tech, great job! Bob Utter Ford will treat you right and set you up with a great deal. More

Very friendly and professional! Bob Utter has terrific customer service! I would recommend them to anyone. I know my car is in good hands and I can trust what they tell me. Bob Utter has terrific customer service! I would recommend them to anyone. I know my car is in good hands and I can trust what they tell me. More

Quicklane review Took my Escape in for an oil change (the works). Service was completed in a hour. Brandon King, service advisor, was very courteous and knowledgeabl Took my Escape in for an oil change (the works). Service was completed in a hour. Brandon King, service advisor, was very courteous and knowledgeable. He kept me posted on the status of the service. Good experience. More