Utter Family of Dealerships

Factory Recall Long story short, my wife and I had to drive 50 miles to Bob Utter Ford, but they provided outstanding service! Joe said come on in and we’ll take car Long story short, my wife and I had to drive 50 miles to Bob Utter Ford, but they provided outstanding service! Joe said come on in and we’ll take care of everything. Our car was returned within 48 hours; only because I couldn’t make it back within 24 hours. Everyone was very professional and the service was quick. Bob Tomes Ford, which is 5 miles from my home, refused to repair several recalls on my car because I did not purchase or service it there. I would drive 50 miles, 1000 times before I ever go back to Bob Tomes Ford! More

Excellent Very good experience! People were excellent. Megan was very good as was Austin. They had the vehicle that I was looking for. Dealership was recommende Very good experience! People were excellent. Megan was very good as was Austin. They had the vehicle that I was looking for. Dealership was recommended by Rock Creek. More

The works Fast, friendly and efficient service. We left the vehicle and hey called when it was ready for pick up. Great service for a busy Saturday. Fast, friendly and efficient service. We left the vehicle and hey called when it was ready for pick up. Great service for a busy Saturday. More

Great Done in timely matter great service wifi on site great idea about free if you get a flat tire service could not buy a tire on that day. Thanks great s Done in timely matter great service wifi on site great idea about free if you get a flat tire service could not buy a tire on that day. Thanks great service. More

Truck We bought a truck today add Bob utter Ford. Farren at the used car department made us a great deal on the 2014 truck he was very helpful and very ni We bought a truck today add Bob utter Ford. Farren at the used car department made us a great deal on the 2014 truck he was very helpful and very nice the whole experience from Aaron to the guys signing the papers was very pleasant there was no pressure I would recommend him to anybody thanks More

Oil change Always use Bob Utters quick lane for oil changes etc. Always in and out quickly and get great service from the staff. Would highly recommend. Always use Bob Utters quick lane for oil changes etc. Always in and out quickly and get great service from the staff. Would highly recommend. More

Honest and quick Philip took very good care of me. Brought my F150 in for an oil change and tire repair. Also thought it may have been time where I needed breaks, they Philip took very good care of me. Brought my F150 in for an oil change and tire repair. Also thought it may have been time where I needed breaks, they checked them and he told me they were still good. Could have tried to sell me something I didn’t need. This is one reason why I do business here. Great people, fast service. More

Great Service I needed warranty work on my Kia. Even though I was slightly late for my appointment, they worked me right in and had the fix completed in less than I needed warranty work on my Kia. Even though I was slightly late for my appointment, they worked me right in and had the fix completed in less than an hour! More

Excellent dealer Very nice folks and no high pressure sales tactics. They sell great quality used vehicles at great prices and no need to haggle. Jay Townsend is a qua Very nice folks and no high pressure sales tactics. They sell great quality used vehicles at great prices and no need to haggle. Jay Townsend is a quality salesman and a quality person. Marcelles the finance mgr was great and very nice. Thanks! More

Lack of communication on status of repair There was very little communication on status of repair initially unless initiated by us 6 days before a loaner vehicle was offered Repair was for There was very little communication on status of repair initially unless initiated by us 6 days before a loaner vehicle was offered Repair was for a recall, airbag warning light and usb not working. After getting vehicle back found that usb connection still does not work. More