Utter Family of Dealerships
Sherman, TX
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 AM
Sunday Closed
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Used truck We bought a 2010 so called certified used 3/4 ton truck, 2 weeks and 2 days later there was trouble with the fuel pump. They made good on it and repai We bought a 2010 so called certified used 3/4 ton truck, 2 weeks and 2 days later there was trouble with the fuel pump. They made good on it and repaired it. Then there was a violent wobble in the front end. Again they made good on it and repaired it. Now the cab mounts are out and they want $1300 to repair it. We've had the the truck 5 months and 3 major problems. So much for pre-owned certified! More
Oil change and tire rotation Friendly, knowledgeable, efficient and personable staff. I have found my home for car care. Absolutely will refer friends and family. Waiting area i Friendly, knowledgeable, efficient and personable staff. I have found my home for car care. Absolutely will refer friends and family. Waiting area is extremely nice. It is welcoming and vey clean!!! Thank you Philip. God Bless More
Black ford ranger Jason has very good customer service. He wasn’t the initial agent that helped though. The first guy kinda didn’t follow through with me. Was a mis Jason has very good customer service. He wasn’t the initial agent that helped though. The first guy kinda didn’t follow through with me. Was a misunderstanding on actual work performed and agreed on. Everything in end worked out well. More
Great service Jason is professional as they come and highly recommend this service department. I will keep coming back to this location. Timely, accurate and afford Jason is professional as they come and highly recommend this service department. I will keep coming back to this location. Timely, accurate and affordable service. More
Great Salesmanship- Quick Services Friendly- Listened-Very Helpful-Patient-Sincerely I’ve personally been in sales for 30 years and these 2 guys went above and beyond helping us! Friendly- Listened-Very Helpful-Patient-Sincerely I’ve personally been in sales for 30 years and these 2 guys went above and beyond helping us! More
Uncaring Went in for an oil change and 2 recall fixes was told it would take an hour and a half 4 hours later nothing was done a week later still no oil change Went in for an oil change and 2 recall fixes was told it would take an hour and a half 4 hours later nothing was done a week later still no oil change More
A little disappointed this time Took my car in for "The Works" service. The weather had just turned cooler a few days before and my low air in tire light came on. Service Advisor inf Took my car in for "The Works" service. The weather had just turned cooler a few days before and my low air in tire light came on. Service Advisor informed me of the light on when I was paying out, told him that I was aware and because of the cooler weather and I had checked the pressure in all tires. He told me they had aired up the tires and driven the car to try to get it to go out and for me to drive it more and if it didn't go out I would need to go to the Service Dept. to get them to get set it turned off. Drove home, checked the pressure the next morning and it was the same as it was when I took it in so I don't believe any air was added. More
Car repairs Jason was very helpful and I did run into some Problems but he took care of them. He also gave me a hug when I left and I so enjoyed the fact that he Jason was very helpful and I did run into some Problems but he took care of them. He also gave me a hug when I left and I so enjoyed the fact that he cares about people. I will not let my bad experience keep me from coming back because of Jason.Hey really helped me to feel better about the situation. Great great person! Thank you Jason! More
In an out. Always helps when I need it. Dependable. Servic Always helps when I need it. Very dependable service Short wait time. Zxxxx xxxx x. X x x x x x x x x x Always helps when I need it. Very dependable service Short wait time. Zxxxx xxxx x. X x x x x x x x x x More
Oil change & tire rotation Service Dept let me know that my brakes will need attention in near future. Thanks for comp car wash & coffee was great. A very pleasant waiting area. Service Dept let me know that my brakes will need attention in near future. Thanks for comp car wash & coffee was great. A very pleasant waiting area. More