Utter Family of Dealerships
Sherman, TX
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 AM
Sunday Closed
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Fantastic purchase experience My sales person Farron Whitefield was fantastic. We set up & did most of it over texting, since I was working. I would highly recommend him!!! My sales person Farron Whitefield was fantastic. We set up & did most of it over texting, since I was working. I would highly recommend him!!! More
Great Car buying experience Everyone we worked with at Bob Utter Ford were great to work with. Best price in the Dallas area and made the buying experience easy. Everyone we worked with at Bob Utter Ford were great to work with. Best price in the Dallas area and made the buying experience easy. More
Excellent experience buying at Bob Utter Very easy to deal with over email. Straight forward, there was no trickery or pressure to purchase extras and I spent minimal time at the dealer. Very easy to deal with over email. Straight forward, there was no trickery or pressure to purchase extras and I spent minimal time at the dealer. More
Pleasant experience Kenzie made buying and looking for a new car stress free, best experience I have had in a long time. Kenzie was informative and professional Kenzie made buying and looking for a new car stress free, best experience I have had in a long time. Kenzie was informative and professional More
Sorry service Brought my 2018 Explorer in for some warranty work and oil change. It was supposed to be out same day. I was called and told I would be able to get i Brought my 2018 Explorer in for some warranty work and oil change. It was supposed to be out same day. I was called and told I would be able to get it next day after 3 days I had to pick it up work unfinished. I was supposed to get a call today 7-9-19 to get a courtesy car no phone call. I wonder if the oil change was done like I was told and charged for. I’m sorry but this is inexcusable service. I’m left wondering what to do next. More
Great Service Great, prompt service. Roy helping me with booking a recall service around my schedule and then offered me a complimentary car wash on the day of my a Great, prompt service. Roy helping me with booking a recall service around my schedule and then offered me a complimentary car wash on the day of my appointment. 10/10 recommend. More
Great Experience! Once again the staff at Bob Utter Ford made purchasing my new F-150 a breeze. They were able to locate and bring in the exact truck I was looking for Once again the staff at Bob Utter Ford made purchasing my new F-150 a breeze. They were able to locate and bring in the exact truck I was looking for at an unbeatable price. More
A good job in great time. The only problem I had was I made an appointment online and when I got to the dealership they had no openings for me. They rescheduled me for another The only problem I had was I made an appointment online and when I got to the dealership they had no openings for me. They rescheduled me for another day but they had to scramble to get me a loaner which was covered by my warranty. I got the loaner and took care of other business I needed to. My car was repaired in about 4 hours which was great because it was an air conditioner problem and it could have taken a Lot longer. The quick diagnosis and repair by the service technician says a lot for the type of Employees working at this dealership. Everyone was helpful and they made sure I was treated right. A little more work on the online reservation system would be a good idea. More
Fast service Adam was an excellent salesman and would definitely buy from this dealership again. Very clean place and great atmosphere. Thanks again! Have a gr Adam was an excellent salesman and would definitely buy from this dealership again. Very clean place and great atmosphere. Thanks again! Have a great weekend More
great! Salesman was excellent, listened to my needs, together we found the right car and deal. The man knows his stuff! Also, the finance person very helpful Salesman was excellent, listened to my needs, together we found the right car and deal. The man knows his stuff! Also, the finance person very helpful and made the process that much more pleasurable.... how many people get to say that about buying a car! More