Utter Family of Dealerships
Sherman, TX
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 AM
Sunday Closed
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Great service! Found a used 2018 Dodge Caravan GT at my local Ford dealership and purchased it from their great salesman - Doug Mangrum. A few months later when it Found a used 2018 Dodge Caravan GT at my local Ford dealership and purchased it from their great salesman - Doug Mangrum. A few months later when it needed the oil changed and tires rotated I returned to Bob Utter Ford - and received great service for that also! More
Last service visit What’s the first thing the car owner sees when he starts his car? The service reminder. Sure would be nice if the service personnel could figure out h What’s the first thing the car owner sees when he starts his car? The service reminder. Sure would be nice if the service personnel could figure out how to reset it after a service. More
Fantastic experience This was the experience I’ve had buying a vehicle. Everything was great and incredibly helpful. So willing to work with me in every way. I have always This was the experience I’ve had buying a vehicle. Everything was great and incredibly helpful. So willing to work with me in every way. I have always walked away from car deals feeling as if I’d been tricked in some way. Not this time. It was a really good experience. More
Extremely pleased Everyone was extremely pleasant.. We didn't feel pressured into making our decision.We felt at ease and relaxed. From the sales team to the finance m Everyone was extremely pleasant.. We didn't feel pressured into making our decision.We felt at ease and relaxed. From the sales team to the finance manager. Fantastic team! More
Good experience Immediately greeted and taken to view trucks we stopped to see. Whole process from start to purchasing was easy and staff very professional, would def Immediately greeted and taken to view trucks we stopped to see. Whole process from start to purchasing was easy and staff very professional, would definitely recommend this dealership. More
Friendly Good select of trucks, greeted immediately by salesman who listened to us & only showed us what we were interested in. Friendly from beginning to sale Good select of trucks, greeted immediately by salesman who listened to us & only showed us what we were interested in. Friendly from beginning to sale completion. More
Great experience! Jason Bishop was terrific. It was our first time and he was the ultimate courteous professional. We were so impressed that my husband told him to te Jason Bishop was terrific. It was our first time and he was the ultimate courteous professional. We were so impressed that my husband told him to tell his boss to give him a raise! The service and the people were great. More
19B12 Ford recall (Brake antilock module software update) I have given a four star rating because my wife and I sat in the waiting area approximately an hour and a half while this repair was made. There were I have given a four star rating because my wife and I sat in the waiting area approximately an hour and a half while this repair was made. There were two other items I had listed that were not corrected to my satisfaction. One was the fact that I am having irritating fumes inside the vehicle and two, instead of having a decent sounding horn, the horn is not up to Ford standards. When I researched the problem, Ford Motor Company, as a "cost savings", has chosen to provide one horn instead of the customary twin horns. The tone is an embarrassment for a car with the MSRP listing of fifty thousand dollars. And I should mention, the personnel were very outgoing and accommodating on the phone and in person. I realize some jobs take longer than others to repair and the actual time is sometimes longer than the allotted time. I was just disappointed that the two items were not fixed to my satisfaction. I am still experiencing fumes inside my vehicle. And, my horn still sounds "wimpy". More
Great Service In and out in less than 30 minutes. Checked. Abs verified I needed s battery. They were open until 7. Ready for work the next day!! In and out in less than 30 minutes. Checked. Abs verified I needed s battery. They were open until 7. Ready for work the next day!! More