Utter Family of Dealerships
Sherman, TX
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 AM
Sunday Closed
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Jason Weaver at Bob Utter has always taken the greatest of care of me and my Lincoln. The quick lane is always great and also takes good care of me. of care of me and my Lincoln. The quick lane is always great and also takes good care of me. More
Tommy and Chris were great to work with when we purchased our new Kia Stinger. We got a great deal from the start and everything was pretty much done with just a few texts and then in and out to sign the pa our new Kia Stinger. We got a great deal from the start and everything was pretty much done with just a few texts and then in and out to sign the paperwork. More
Absolutely professional process from start to finish!! I will recommend Bob Utter Lincoln to all my friends and family. Kenzie Avery was my Sales Consultant and is a true All-Star. Danny Smith (Tech Special will recommend Bob Utter Lincoln to all my friends and family. Kenzie Avery was my Sales Consultant and is a true All-Star. Danny Smith (Tech Specialist) provided a very comprehensive orientation on the multiple bells and whistles on my new Aviator. More
Overall experience as very good. Jane was very helpful and provided answers to our questions during the purchase process. I will say we did have an issue with the camera on vehicle and have had it at your and provided answers to our questions during the purchase process. I will say we did have an issue with the camera on vehicle and have had it at your service department since last Thursday with no communication as to when it will be fixed other than myself having to call and ask on Friday and as of today no update from your service dept. Also there is no Kia option below for this review. More
Jason in the service department was very professional and contacted me after finding out that the initial diagnostic showed that a part had to be ordered for my transmission and also informed me that his sta contacted me after finding out that the initial diagnostic showed that a part had to be ordered for my transmission and also informed me that his staff was on vacation. After transmission staff returned from vacation, part was installed, second diagnostic showing that a new problem had occurred with it being the computer; Jason called me properly, gave me a price as well as an estimated time for finishing the job. It was accurate. In the meantime of My decision making, all sales staff were understanding of my situation, courteous, attentive, and made every effort to at least give me an idea in the event that my vehicle That was in maintenance would not be a substantial trade-in on a new vehicle. At this time I am satisfied with Bob Utter Ford’s staff in maintenance as well as sales in working with me during my dilemma of my principal vehicle.I am also satisfied with my new purchase without trading in my vehicle that was in maintenance. More
Excellent service with friendly and knowledgeable sales staff. We arranged our appointment ahead of time and the car we were interested in was ready and waiting. The car was exactly as advertised. No su staff. We arranged our appointment ahead of time and the car we were interested in was ready and waiting. The car was exactly as advertised. No surprises, no hassle - a pleasant buying experience!! I would recommend!! More
wonderful We looked on the internet found what car we wanted, spoke with Kenzie drove from Ardmore OK, bought my car. We couldn't have asked for anything be We looked on the internet found what car we wanted, spoke with Kenzie drove from Ardmore OK, bought my car. We couldn't have asked for anything better or easier. Family atmosphere, but safe for social distancing Kenzie is a special person, We love the Lincoln Nautilus, still trying to figure all the bells and whistles out, thank you More
I have not bought a new car in 20 years but had the most amazing experience at Bob Utter Ford. Terry Thomas in sales and Dustin McCormack in finance made this an enjoyable experience. Both were very persona amazing experience at Bob Utter Ford. Terry Thomas in sales and Dustin McCormack in finance made this an enjoyable experience. Both were very personable, professional and knowledgeable and made everything easy and all was done in a timely manner. I give them an A+ rating. I will definitely be a repeat customer. Thank you! Sheila Roberts More
Staff and service was wonderful at Bob Utter Ford. Eric Wicklund was fantastic and stayed late on the day we came in to purchase vehicle after toward the end of the day, he stayed until after the paperwork Wicklund was fantastic and stayed late on the day we came in to purchase vehicle after toward the end of the day, he stayed until after the paperwork for financing was completed. Both the sales member and finance representative were incredibly friendly and made the process not only smooth but quick we were in and out of the dealership in less than an hour and half. We will definitely be back in the future and would recommend to anyone looking for a new or used vehicle. More
Great experience and very nice people to work with! First new vehicle purchase in over 20 years and it was worth the wait. Would have no problem recommending this dealership to friends or family. new vehicle purchase in over 20 years and it was worth the wait. Would have no problem recommending this dealership to friends or family. More