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Upstate Chrysler Dodge Jeep RAM - Service Center

Attica, NY

4.6
219 Reviews

219 Reviews of Upstate Chrysler Dodge Jeep RAM - Service Center

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April 28, 2023

Good response for issues I was having with new truck and took care of everything I needed to get truck fixed More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas
Apr 29, 2023 -

Upstate Chrysler Dodge Jeep RAM responded

Tim, thank you very much for the great review! Thank you for choosing Upstate Dodge. We look forward to seeing you soon.

April 22, 2023

I made an appointment on Monday for blown wheel seals in the rear of my truck to be done on Friday. Dropped the truck off Thursday night for the appointment. Friday I called in the afternoon to see if the t More

by seasonmeyers@gmail.com
Recommend Dealer
No
April 21, 2023

We received excellent service with Eric. Upstate has always been easy to work with helping us accomplish our goal. Our visit was completed and we will finish the process on Tuesday with Kare More

by shirleyfanara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Kirzenstein, Chris Dugas
Apr 29, 2023 -

Upstate Chrysler Dodge Jeep RAM responded

Shirley, thank you and Karen for choosing Upstate Dodge for service and sales! We always enjoy when you come in. Thank you for leaving us a fantastic review! Enjoy the new car.

April 13, 2023

Great service and on time! Clean and quiet waiting area, great staff and service area More

by alankap99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Doherty, Chris Dugas
Apr 29, 2023 -

Upstate Chrysler Dodge Jeep RAM responded

Thank you for choosing Upstate Dodge for your service! We appreciate and look forward to seeing you in the future.

April 13, 2023

I didn’t really know much about this dealership. Ordered parts a couple of times. First time for service. Everyone was knowledgeable and. Service with a smile. More

by ddills0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie Wooton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Dugas
Apr 29, 2023 -

Upstate Chrysler Dodge Jeep RAM responded

Thank you for leaving Upstate Dodge a great review! We are glad you had a great experience!

April 11, 2023

Do good job on jeep and very nice and explain eveything you need to know More

by SUEMILLER86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas
Apr 29, 2023 -

Upstate Chrysler Dodge Jeep RAM responded

Thank you for leaving a great review! We are glad you had a great experience.

April 05, 2023

Chris his staff are always very friendly and professional and do a great job whenever I take my vehicle there for service. More

by kniebch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas
March 20, 2023

The dealership was very knowledgeable and convenient in making my experience one to remember and look forward to the next visit. More

by jensen0311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Bork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Doherty, Chris Dugas
March 18, 2023

Friendly service. Very easy to interact with. I felt very comfortable with all the staff. Glad they fixed my problem! More

by Woodchuck3369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas
March 16, 2023

Custom care good, last job in my jeep, not to happy. Extra charge for checking a job I paid almost 500.00 dollars. Still not happy with results More

by JOCHEPERV2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Every body is good
Mar 16, 2023 -

Upstate Chrysler Dodge Jeep RAM responded

We are extremely sorry you are not satisfied with your repair. Please give me a call at 585-591-0678 to discuss your recent visit to our service department. Kindly, Madison Bork-Business Manager

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