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Upstate Chrysler Dodge Jeep RAM - Service Center

Attica, NY

4.6
219 Reviews
Call Service Center (585) 591-0678

219 Reviews of Upstate Chrysler Dodge Jeep RAM - Service Center

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September 08, 2023

Have always been good with me when I call about getting truck worked on there,figured out a problem I was having with my truck when no other dealer could. More

by STURNER29@ROCHESTER.RR.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas
Report | Print
Sep 11, 2023 -

Upstate Chrysler Dodge Jeep RAM responded

We're glad to know our team at Upstate Chrysler Dodge Jeep could help you with your truck's issues when others couldn't. Thanks for trusting us and sharing this positive review!

September 04, 2023

Told me it would take about 45 minutes to do my inspection and it was done in 38 minutes so I was out of there and off to work faster than expected. I appreciate their effort to make it quick. More

by Beth
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas
Report | Print
Sep 05, 2023 -

Upstate Chrysler Dodge Jeep RAM responded

Beth, we're glad to know that our team at Upstate Chrysler Dodge Jeep was able to get your inspection done efficiently! We always aim for a quick and smooth service. Thanks for the feedback!

September 04, 2023

They are always very helpful and professional when ever I have been there great dealership More

by knewell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joyce Mohun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Bork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Doherty, Eric Kirzenstein, Chris Dugas
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Sep 06, 2023 -

Upstate Chrysler Dodge Jeep RAM responded

Thank you for your positive feedback! We're thrilled to hear that you've had consistently positive experiences at Upstate Chrysler Dodge Jeep! Providing excellent customer service and professionalism is our top priority, Safe travels!

September 02, 2023

The people in service good as always. The repairs sure were expensive, but that was not their fault More

by edtractorman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Dugas
Report | Print
September 01, 2023

Happy with our purchase a year ago and happy with our service this summer. Excellent service all the way around. More

by Antoinette Forth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas
Report | Print
Sep 01, 2023 -

Upstate Chrysler Dodge Jeep RAM responded

Thank you for trusting the Upstate Chrysler Dodge Jeep team with your automotive needs, Antoinette! We appreciate your support and look forward to seeing you again next time!

August 29, 2023

Dealership is great. Upset with chrylsler 5hat they are dragging their feet coming up with an acceptable fix to compass broken digital dash More

by jaroberts1229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas, Greg Nevinger
Report | Print
Aug 31, 2023 -

Upstate Chrysler Dodge Jeep RAM responded

We appreciate your feedback and are glad to know you had a positive experience with our dealership. We understand the concern regarding Chrysler's delay, but rest assured we're doing everything we can on our end at Upstate Chrysler Dodge Jeep to expedite the process for you. Safe travels!

August 29, 2023

Chris was off the day of my service appt but Kyle was fantastic. While I waited in the showroom with my disabled wife, he kept me informed of my vehicles status. Always a pleasure and kudos to Sales Mana More

by dluhyt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle, Chris Dugas
Report | Print
Aug 30, 2023 -

Upstate Chrysler Dodge Jeep RAM responded

We're happy to know that Kyle and Eric took great care of you during your recent visit here at Upstate Chrysler Dodge Jeep. It's our priority to keep customers informed and comfortable. Thank you for your trust and support! We'll see you next time. Safe travels!

August 29, 2023

I had no idea that my car had two batteries. Reading the manual doesn’t happen too often Maybe someone should tella new buyer about little things like this. Overall, I was pleased with the ser More

by src419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugas
Report | Print
Aug 30, 2023 -

Upstate Chrysler Dodge Jeep RAM responded

We appreciate your feedback and are glad to know you were pleased with our service at Upstate Chrysler Dodge Jeep. We'll certainly take note of your suggestion about informing new buyers on the details like dual batteries in certain models. Thanks for choosing us!

August 27, 2023

Great people and great customer service. Would go back again and everyone has a smile. More

by CGEORGE73087
Recommend Dealer
Yes
Employees Worked With
Chris Dugas
Report | Print
Aug 28, 2023 -

Upstate Chrysler Dodge Jeep RAM responded

Thank you for the 5-star rating! We're pleased that our team provided you with great customer service during your visit. We'll see you next time at Upstate Chrysler Dodge Jeep! Have a great day!

August 24, 2023

Chris Dugas does an amazing job as service writer. The other employees are friendly and helpful. More

by kinterceptor0@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joyce Mohun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Corke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Doherty, Eric Kirzenstein, Chris Dugas, Carrie Bradley
Report | Print
Aug 25, 2023 -

Upstate Chrysler Dodge Jeep RAM responded

Thank you for sharing your amazing experience with Chris and our team at Upstate Chrysler Dodge Jeep! We'll see you next time! Have a great ride!

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