University Volvo

2008 XC70 75,000 service Excellent service from drop off to pick up. Art kept me informed on all stages of repair and the cost. Because a part needed to be ordered, the car wo Excellent service from drop off to pick up. Art kept me informed on all stages of repair and the cost. Because a part needed to be ordered, the car would not be ready when promised. This was the big 75.000 mile service , and several things showed up that needed repair and parts were not in stock. Rather than drive back to the dealership to find the car not ready, Art called early to say keep the loaner another day. I was then advised "we will call you when ready". He then said " I would like to make sure the repairs are done right and not rushed." I would say that is Excellent Customer Service. Thank you Arthur Mills. Also Greg in service who set up my service did every thing possible to make sure the day and time met my schedule and convenience, not University Volvo's. Again thank you for Excellent Service. Dennis Y. King More

Best Experience Ever My husband and I drove from Roanoke, VA to purchase our Volvo. This was truly a painless car buying experience. Our sales representative, Bob Kennedy My husband and I drove from Roanoke, VA to purchase our Volvo. This was truly a painless car buying experience. Our sales representative, Bob Kennedy was knowledgeable, personable and did everything to make the purchase a great experience. Our financing went smoothly and was handled quickly and professionally. Thanks to everyone at University Volvo. We love our XC60. Jennifer Kenny More

Replace battery under waranty Battery died overnight without any warning. Tanya Burleson (Service Mgr.) talked me through jump starting to bring in to dealership where they replac Battery died overnight without any warning. Tanya Burleson (Service Mgr.) talked me through jump starting to bring in to dealership where they replace the battery at no charge while I waited. More

Above and Beyond As usual, the staff at University Volvo has gone above and beyond the call of duty for us. They were so accommodating, allowing us to drop off our ca As usual, the staff at University Volvo has gone above and beyond the call of duty for us. They were so accommodating, allowing us to drop off our car and pick it up at our convenience. They even helped us with transportation to the dealership from the airport! Thank you so, so much! More

Fantastic Dealership! Highly Recommend! University Volvo is a class act! This is the first time I have ever had a great experience when purchasing a vehicle. AJ Varrichione is very profe University Volvo is a class act! This is the first time I have ever had a great experience when purchasing a vehicle. AJ Varrichione is very professional and has exceptional communication. I spent a lot of time communicating with AJ and he was quick to respond and very thorough with his answers. Greg Cole was also great to work with during the financing process. He is also very professional and personable. I have already told many of my friends that I would highly recommend buying a car at University Volvo. AJ and Greg have changed my attitude about the whole car buying process! Thank you!! More

Great overall experience and great price I am so glad that I found University Volvo. All of the Volvo dealerships in my area are so overpriced! University Volvo by far has the best prices I I am so glad that I found University Volvo. All of the Volvo dealerships in my area are so overpriced! University Volvo by far has the best prices I have seen on used Volvo's. AJ was great and always replied to my questions shortly after I would email him! I agreed on the price of the Volvo before I even went to see it and picked it up the first time I saw it in person. The Volvo was described accurately and I LOVE it! Greg in finance was also great to work with and not your typical finance guy. While he mentioned the extended warranty options he did not push them and I was appreciative of that! I would recommend University Volvo to anyone who is looking to buy a Volvo in the North Carolina/South Carolina area! More

Great dealership! I cannot say enough good things about University Volvo. I recently purchased my 8th vehicle from them and as always am completely satisfied. AJ and I cannot say enough good things about University Volvo. I recently purchased my 8th vehicle from them and as always am completely satisfied. AJ and Jeff are great to work with and always put the customers needs first. The buying experience is always simple. I would definitely recommend University Volvo! More

Great first time experience My wife and I have an older Volvo that we bought in another state. Recently, it was time to upgrade our second car so we started looking at Volvo's. A My wife and I have an older Volvo that we bought in another state. Recently, it was time to upgrade our second car so we started looking at Volvo's. At first, we emailed A.J. a few questions about a great lease deal we saw on the dealership website. He answered quickly, was friendly and never hassled or pressured us about coming in to buy. Later in the week, my wife and I went to the dealership to learn more about our options to get into a new car. Over the years, we have been to many dealerships and we were certainly dreading the usual pushy, insincere sales person that would tell us anything we wanted to hear just to make a sale. Our experience with A.J. and University Volvo was definitely not the usual experience. A.J. was professional, knowledgeable and friendly. He talked to us about the car and offered a test drive. After we drove a car, he was patient with us as we asked for different options, packages and color combinations and made several trips to look at different models. He never pressured us to buy or made us feel hurried to do anything. Once we decided to buy, Jeff helped us with the paperwork and financing. Jeff was also very friendly and made the paperwork process as fast and painless as it can be. Overall, it was a great experience. A.J. has followed up several times to make sure we like the car. He answered my questions about a car feature and even showed me how to use some of the stereo settings I was having trouble with. We will definitely be back for our next Volvo. More