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University Volkswagen

Albuquerque, NM

Overview
Reviews
4.7
37 Reviews
We appreciate you taking the time today to visit our page. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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5150 Ellison St NE

Albuquerque, NM

87109

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Showing 37 reviews

June 16, 2026

My service advisor, Chris, was great, kept me updated and was very knowledgeable. I always try to make my appointments on line but sometimes have a difficult time because of the way the website works. But More

by the.mary.johnston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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June 16, 2026

Great communication throughout the entire process. I liked the text message update throughout the process as well. More

by Kassmae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
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June 16, 2026

Prompt service and loaner availability made service a breeze. 6 cars purchased and serviced here is proof of quality. More

by ltaircrew
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Albert Schwerdel
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June 16, 2026

For me it is very convenient. The location is near to my place of employment More

by d_robinson_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont remember
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June 14, 2026

Our Service Writer, Chris Wellner was great! Quick responses and kept me informed as to the cost to my parts order and then the repairs to my vehicle. Very happy with him and the dealership. More

by SLEEPSWEET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wellner
Report | Print
June 13, 2026

A/C is still not cooling properly. . Is not throwing cold air on the lowest setting. More

by GUTGAR
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
N/a
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June 13, 2026

Great service, friendly staff. They found a radiator leak on routine inspection and fixed it promptly. Thanks! More

by katiebeckj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter
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June 13, 2026

The tech in the service department who helped me out, Albert, was fantastic. Please share a big pat on the back to him. He was very patient with me, knowledgeable and professional. I can't imagine buying More

by danwollen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
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June 12, 2026

Friendly, knowledgeable, no-pressure sales. A welcome relief from many other dealerships. I would consider University VW again. More

by krcptolemy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Briley Hill
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June 12, 2026

Both Shaundra Franklin and Chelvin Cahya provided exceptional and professional service. They both made me feel very welcome as a valuable customer. More

by kawaika29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaundra Franklin, Chelvin Cahya
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