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University Ford Durham

Durham, NC

1.5
35 Reviews

5001 Durham Chapel Hill Boulevard

Durham, NC

27707

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35 Reviews of University Ford Durham

October 28, 2020

I don't even know where to begin!! Since a week after trading in my truck, I've got nothing but the run around from these people especially Zeke Hinton I've called so many times, left messages or have ju More

by NeverAgain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zeke Hinton, Adam Pitts
July 30, 2020

Carlos reached out to me after seeing an ad I posted on Craigslist for my car that i had posted for sale! I came in and he helped me out so much to get my car traded in and paid off completely, and then he More

by Haley buckner
Recommend Dealer
Yes
Employees Worked With
Carlos , Mario Mejia
July 08, 2020

brakes and headlight Worst service ever!! I called to ask about headlight for explorer and was told be 75 labor and 25 for bulb. I questioned the high labor and was told w More

by pizzaob89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William Neal also think was Adam had mask so hard to tell was in tues 7/7 around 2:30-4:30pm, Adam Pitts
June 22, 2020

I am so impressed with this dealership! Adam took the time to hear what I wanted and was able to get me into my dream car! He was extremely knowledgeable about the products and of the inventory of the de More

by Summerpettry
Recommend Dealer
Yes
Employees Worked With
Zeke Hinton, Adam Pitts
May 09, 2020

Sales person are ignorant and ignores appointments Been to this place twice this week hunting for a Mustang GT Premium automatic. First time I dropped by, CHRIS was easy going but clearly shown som More

by Frank Xu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris
December 31, 2019

I had filled out a loan application online before going to the dealership. Once I was there the sales manager brought a truck up for me to test drive. It was a certified preowned truck. The manager sold me More

by Hillbilly
Recommend Dealer
No
Employees Worked With
Wahid Nazari, Dan Antonios
September 28, 2019

Terrible Customer Service Customer service is terrible. Staff do not return emails or telephone calls, or refund money that is due the customer. I cancelled the extended main More

by MisDoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephone White, Wahid Nazari
June 25, 2019

real deal and perfect service We live in Raleigh, we searched a lot of price from other dealership, we met Mr. Sahin Tosun from University Ford. He gave best price on phone, we vis More

by Ahzan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sahin Tosun
July 26, 2018

Excellent Customer Care My husband I were in Durham to take a relative to Duke Medical Center when our service light came on in our 2016 Ford transit 250. We were over 250 mi More

by univ ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Etta Raines
April 18, 2017

Poor Customer Service I scheduled a visit today to have service performed on my Ford F-150. I drove from Raleigh and was early for the appointment. When I arrived and spo More

by Taylor Holt
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service Representative