Universal Mitsubishi - Service Center

high quality service center The service manager who helped me was Paul. He was very friendly, knowledgeable, and detailed. Since I decided to wait there for the repairs to be ma The service manager who helped me was Paul. He was very friendly, knowledgeable, and detailed. Since I decided to wait there for the repairs to be made he was real good about letting me know how much longer it would take. Was also good about letting me know about a few other small repairs that would eventually need to be dealt with but he didn't try and push me into having them done there and then. I would have taken some stars away if that was the case. Comfortable and clean waiting area with a T.V. and free water and coffee. They even washed my car. More

Appreciate the budget options I work primarily with Paul during my visits, but have worked with Armen during previous visits. I feel confident in the recommendations from Paul and I work primarily with Paul during my visits, but have worked with Armen during previous visits. I feel confident in the recommendations from Paul and his team when they offer options, for instance new vs remanufacturer parts, to help the budget. I appreciate when they inform me that I can expect an upcoming service expense (i.e. new brakes, etc) so I can plan accordingly. My only complaint is the new location - the Glendale location was approx. 3-4 miles from work, which made drop off and pick up so much more convenient. More

Awesome Service Fast Service!!!!!! They called when it was done, no waiting!!!!!!! Place is clean and employees are friendly The thing that could be better if they Fast Service!!!!!! They called when it was done, no waiting!!!!!!! Place is clean and employees are friendly The thing that could be better if they were still in Glendale More

Very good car service Staff very professional. They were very polite and respectful. All staff members showed very professional behavior. Special thank you to ARMEN for his Staff very professional. They were very polite and respectful. All staff members showed very professional behavior. Special thank you to ARMEN for his knowledge and professional skills. More

Great experience! Service center was quick to look at my problems and figured out a solution in a timely matter. Admin the rep was communicative and friendly. Would com Service center was quick to look at my problems and figured out a solution in a timely matter. Admin the rep was communicative and friendly. Would come back again. More

Service appt Excellent customer service by Armen - very professional and described all the work being done on my car. Got me out on time as well - very key. Excellent customer service by Armen - very professional and described all the work being done on my car. Got me out on time as well - very key. More

Great experience ! I just wish it has been a little faster But again they were working on the Brakes and I don’t know the complexity of The job. I just wish it has been a little faster But again they were working on the Brakes and I don’t know the complexity of The job. More

Paul is great See Paul in the service department. He is the most polite, professional, and the nicest guy. He will take care of you and your vehicle. Everyone in See Paul in the service department. He is the most polite, professional, and the nicest guy. He will take care of you and your vehicle. Everyone in the service department is friendly. More

Good service . Reasonably priced. Highly recommended. Service manager was kind and very knowledgeable. Good clean waiting room. Good location. Several restaurants . Reasonably priced. Highly recommended. Service manager was kind and very knowledgeable. Good clean waiting room. Good location. Several restaurants near by so I could eat while I was waiting. Everything was okay. More

Paul was very informative, and professional I have been very pleased with all my experiences with the service department, and with the sales department the dealership in a whole is has been help I have been very pleased with all my experiences with the service department, and with the sales department the dealership in a whole is has been helpful to me from the beginning More