Universal Hyundai

Dealership had a great selection of cars. Our salesman, Abi, did a terrific job. He was thorough in explaining all the features of the car and knew the car well. He did not pressure us to buy, but was pa Abi, did a terrific job. He was thorough in explaining all the features of the car and knew the car well. He did not pressure us to buy, but was patient as we worked through the deal. He made buying the car an awesome experience. More

Bob was wonderful from the moment we came to the property! He was not overbearing in any aspect. We appreciated the fact that he was easy going, yet was extremely thorough in his explanation of the property! He was not overbearing in any aspect. We appreciated the fact that he was easy going, yet was extremely thorough in his explanation of the vehicle. I have never had a salesman explain everything in the manner that he did. Even after the purchase was finalized, he continued to make sure that we understood everything about the vehicle. My husband and I felt we got a very good deal on the new vehicle we purchase! We love our new Hyndai Sonata! More

We had a very nice experience with Jonathan. The car buying process is typically not enjoyable and takes way too long. However, Jonathan interacted with us while we waited for paperwork. He is persona buying process is typically not enjoyable and takes way too long. However, Jonathan interacted with us while we waited for paperwork. He is personable and professional. Perception means everything in life and my perception was that he seemed to sincerely care about our situation and was working hard to help push things along. Jonathan truly turned our views of car salesman from negative to positive. Thank you Jonathan Vargas! More

I am very pleased with the purchase of my mew 2011 Hyundai Sonota, the salesman Tieodoro Seminaro was and is very knowledgeable about the vehicle, I myself would rate the salesman with a 5 which is ex Hyundai Sonota, the salesman Tieodoro Seminaro was and is very knowledgeable about the vehicle, I myself would rate the salesman with a 5 which is excellent. The type of callibur of person Mr. Seminaro is, has definately been demonstrated from the time my husband and I walked into the dealership until the time that we took delivery. Mr. Seminaro gave us a very detailed walk around the dealership and introduced us to everyone from the parts department to the service department. He made sure that we knew where every department was in the dealership, I feel he made sure that all of our questions were answered and that when we left, My husband and I feel that all of our questions were answered. Mr. Seminaro also made three follow-up calls to us to make sure that everything was fine and to make sure we were completely satisfied. I also feel that I need to mention the Sales Manager and Finance Manager, both gentlemen were very helpful and explained all documents that were involved in the sales process. I feel Universal Hyundai has a wonderful staff that definately meets all of the clients needs. I will definately be purchasing all of my vehicles in the future rom Universal Hyundai. Respectfully Submitted, Billie & Karen Dickerson More

We were looking for a replacement car for my wife's Cadillac STS, and after looking over a Genesis that we saw in a parking lot, decided to visit Universal to take a closer look at a new one. We were g Cadillac STS, and after looking over a Genesis that we saw in a parking lot, decided to visit Universal to take a closer look at a new one. We were greeted by Michael Pizza, and were told that he was on his third day as a Hyundai salesman. He was a personable and helpful representative, and after looking over the Genesis line that were in stock, we took one for a test and were impressed with the vehicle's ride and handling. We sat down to negotiate a sales price on the V-8 Genesis we had test driven, but reached a stalemate. Felix entered the picture, and told us they had just received a V-6 Genesis that had all the options of the V-8, same exterior and interior colors, that we could have at our price point. We agreed, and then went into the office of Jose Rivera to sign the papers. Jose took the time to explain the options of leasing versus purchase, extended warranty offerings, etc. We had planned to pay cash for the car, and had already written a check, but Jose said we could finance the car for three years at zero interest, so we decided to finance the car and purchase a Platinum extended warranty with the money saved on interest. We picked up our new Genesis the next day, it was ready at the promised time, and Michael Pizza spent quite a bit of time to explain operation of the vehicle and options that were on it. Buying a car can be a very trying experience, but our experience at Universal Hyundai turned out to be quite pleasant, and we never felt any undue pressure to make a deal. More

This dealership is great-- terrific customer service, speedy processing (w/o making you feel rushed), very attentive, etc. Adam is a rock star! He has sold 2 cars (2011 Santa Fe and Elantra) to my family speedy processing (w/o making you feel rushed), very attentive, etc. Adam is a rock star! He has sold 2 cars (2011 Santa Fe and Elantra) to my family and he's the only person we ever need to talk. We highly recommend him! I went to the dealership with one car in mind, and after Adam talked to me he recommended I go with the Elantra--and for good reason too. Adam truly wanted me to have the best car for myself. He was upfront and honest about the +/- of each car I was interested in and he gave me a terrific deal with the car I ultimately chose. They were flexible with the price negotiations. I ended up financing through the dealership with a good rate. The whole process took a few hours and I walked out of there feeling very good about the purchase and the whole customer service experience. You won't go wrong with Adam Karlski or the rest of the folks at Universal Hyundai! More

The salesman took his time showing us the models we wanted to look at. Then showed us all our options. There was no pressure. Everyone at the dealership was very nice and treated us very good. We w wanted to look at. Then showed us all our options. There was no pressure. Everyone at the dealership was very nice and treated us very good. We where very happy with the deal we worked out and love the new car. More

I am 72 years old and have purchased 12 new vehicles in my lifetime. This has by far been the most enjoyable, hassle free new car purchase I have ever made. The price was agreed upon before I even came to my lifetime. This has by far been the most enjoyable, hassle free new car purchase I have ever made. The price was agreed upon before I even came to the dealership. Upon completion of the purchase the price was as agreed upon to the penny no ups or downs or hidden fees or ad dons.I rode my bicycle to an agreed upon pickup point and the salesman delivered the vehicle to me there. Great experience. Michael Chakan Lakeland, Fl More

I had really great experience from day one. This dealer has raised the bar when it comes to customer service. I would definitely recommend this dealer to other prospects in the market for a new or newer ca has raised the bar when it comes to customer service. I would definitely recommend this dealer to other prospects in the market for a new or newer car. Hugo Ortiz made this scary process for me a breeze. I wouldn't request anyone else, not that the others aren't good, I personally was truly satisfied with his attention to detail and his drive to ensure that I got what I wanted and nothing less or more. Cesar Robles did a wonderful job as well, when it comes to the financial aspect of this experience. I was very impressed with his honesty and his willingness to make sure that I was being treated fairly as a new first time car buyer. As a recent college graduate this was a very big move for me and my future. I felt an ease throughout the process thanks to him. Overall experience I would give it and "A", and will be sure to recommend to others. More

This was a great experience for me. From the moment I stepped on the premises, Teodoro Seminario welcomed me with a great smile and handshake. Once I told him what I was looking for he was extremely h stepped on the premises, Teodoro Seminario welcomed me with a great smile and handshake. Once I told him what I was looking for he was extremely helpful. He knows his stuff. Great personality. His knowledge of the cars he sales is amazing. I had already visited a few other car dealers and had promised to return, but once I met Teodoro that was it! I purchased the 2011 Sonata.. a great car. Teodoro was great throughout the sale and delivery of my car. He's the best and I will definitely refer my friends and relatives to him. More