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Universal Hyundai
Orlando, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,216 reviews
I originally went in just to get some pricing ideas. I was greeted Finian (it took me a few attempts to pronounce it right) After that everything was an absolute pleasure. He really made the buying ex was greeted Finian (it took me a few attempts to pronounce it right) After that everything was an absolute pleasure. He really made the buying experience a whole lot less painful than my previous vehicle. I really felt like I made a friend. He didn't rush me at all. He showed me a bunch of cars that fit in my price range. I was originally looking at the basic Elantra but he took me for a test drive in the limited and I was sold. Before I knew it I was signing paperwork and out the door. Oh and did I mention he set up my favorite radio stations, helped me sync my phone for bluetooth and set-up my navigation so I dont get lost driving home (it happens more than I'd like to admit)!!! AWESOME!!! Any of my friends in the market for a new car will get Finians name and number, I couldnt be happier with my new car and friend!!! More
Stayed in contact; Easy to deal with; Knowledgable; Explained the process as he was going along; no pressure; was able to beat the best price; thorough; patient and courteous. Explained the process as he was going along; no pressure; was able to beat the best price; thorough; patient and courteous. More
I really loathe the whole buying a new car process, but, for the first time I actually left feeling satisfied that I got a good deal. They worked with me and made sure I was completely satisfied. The staff for the first time I actually left feeling satisfied that I got a good deal. They worked with me and made sure I was completely satisfied. The staff is very professional and friendly. I would definetly recommend Abi Dorta and Universal Hyundai to my friends. More
I went to the dealership to look at the Tuscon. During the test drive, Abi realized that even though I wanted a small SUV, I was not comfortable driving it. He then suggested I try the Sonata. Was he rig the test drive, Abi realized that even though I wanted a small SUV, I was not comfortable driving it. He then suggested I try the Sonata. Was he right! I loved it the moment I started the test drive. Abi could have let me walk out with a car that I was not comfortable with and didn't love because I had an idea of getting a SUV. Instead he took the time to find me the car that was right for me. Great Job! I even got a great a offer on my trade in. This is the second car that I bought from Universal (my husband's Accent is still going strong!). The funny thing is, I ended up at Universal because the salesperson at City Kia did not show much interest in helping me! Proud new owner of the 2012 Hyundai Sonata! More
Mr. Abi Dorta was very professional and offered various alternatives on new cars. He was very patient and let us try various cars (2012 Sonata) before I made my decision to purchase the car. Mr. Jose Ri alternatives on new cars. He was very patient and let us try various cars (2012 Sonata) before I made my decision to purchase the car. Mr. Jose Rivera was very helpful and offer different alternatives on the financing of the car loan. He even showed us a way to save some money in the car payments. On the overall both my wife and myself were treated in a very friendly, corteous and professional manner. At all time we felt at ease dealing with these professionals which made our buying experience unstressful and enjoyable. More
Went in to look at new cars and to test drive the Sonata and the Genesis. The salesman did not know much about either car and I later found out that much of the info he told me about the Genesis was untrue and the Genesis. The salesman did not know much about either car and I later found out that much of the info he told me about the Genesis was untrue or inaccurate. When I asked for pricing they quoted full list and would not give me a written quote. I explained that this would be a company car (I work for a Fortune 400 compabny in the area)and I was a serious buyer and would need the car soon. They acted as if I was wasting their time. There was no follow up after my visit. Luckily, there is an excellent dealer in St. Augustine with excellent sales people and follow up. I am buying my 2012 Genesis there. If this is how they handle a serious buyer, imagine how they treat you after the sale! I would not do business with this dealership. More
Angelo was very charasmatic, had a positive attitude, confident, communicative, courteous. He went the extra mile to help me and made me feel very important. Korisha L. Tucker confident, communicative, courteous. He went the extra mile to help me and made me feel very important. Korisha L. Tucker More
John Booth is an exceptional salesman. He is very well trained in demonstrating the product he sells. He answers all questions and has all the details at his command. He is very patient and cares about cu trained in demonstrating the product he sells. He answers all questions and has all the details at his command. He is very patient and cares about customers. I would without exception recommend him to any family member or friend who is in the market for a new car. More
Mr. Bash is a great asset to your company as he is a great salesman. He takes care of the customer and he makes sure that they are happy with the purchase. He explains things thoroughly. If I ever ne great salesman. He takes care of the customer and he makes sure that they are happy with the purchase. He explains things thoroughly. If I ever need another car, I hope he is still there because I will request Mr. Bash to be my salesman. Jose Antonio Gonzalez More
I find a perfect car because I find a perfect sellman.Mr.Theodoro the selklman help me to find a nice car for my daugther.She is now 16 years old and is the first car I give to her.Thanks Theodor sellman.Mr.Theodoro the selklman help me to find a nice car for my daugther.She is now 16 years old and is the first car I give to her.Thanks Theodoro for your help and God bless you. More