Universal Hyundai

I am 65 years young! Purchasing a new auto has not been a favorite task of mine during my lifetime. The quality that I have found most lacking in previous auto purchase experiences has been the personal inte favorite task of mine during my lifetime. The quality that I have found most lacking in previous auto purchase experiences has been the personal integrity found with the direct salesperson involved. I think that I may have found that personal integrity is not a lost trait when I met and worked with Universal Hyundai salesman John Booth. He demonstrated throughout the sales process that a salesperson with integrity can exist in the retail auto industry. I was also impressed with Jose Rivera - the dealership Finance and Insurance Manager with whom I met. Although I brought my own financing to the transaction - I asked for and he provided me with comparative leasing rates. In the end I decided to proceed with my own financing. I was - however - armed with the data that I needed to make an informed decision. Thank you John Booth and Jose Rivera! Ken Arena More

The customer service was excellent. I have been involved in three previous purchases and each visit it always better than the last. Ron was great in every aspect of the buying process. My husband and I we in three previous purchases and each visit it always better than the last. Ron was great in every aspect of the buying process. My husband and I were very impressed. Caesar was also incredibly helpful and added to a great experience. Thank you! I love my new Veloster! More

i notice they did what ever necesary to get the sale tried every possible way to get me approved. deal with me in a professional and friendly matter. tried every possible way to get me approved. deal with me in a professional and friendly matter. More

Did a great job and have referred several people here!! This is second car we have bought here and will be looking for another in about 3-4 months . This is second car we have bought here and will be looking for another in about 3-4 months . More

Adam was very easy to work with even though we arrived at 8:38 at night. He really knew all the details about the car and even programed both our cel phones for the bloothooth. I wish I could buy more cars 8:38 at night. He really knew all the details about the car and even programed both our cel phones for the bloothooth. I wish I could buy more cars! More

I thought I was walking into a boiler room operation when I entered but was pleasantly surprised by the experience.The sales associate was very friendly courteous and professional. New his stuff, tried to in I entered but was pleasantly surprised by the experience.The sales associate was very friendly courteous and professional. New his stuff, tried to interest me in other services but was not high pressure. The F and I manager ditto very knowledgeable and convincing but again no pressure and exellant follow up on his part. Hopefully future experience with this dealer and its service department will be as positive. Based on my experiece so far I would highly recomend Universal . More

Brett Livingston changed my view of car salesmen. He never pressured me into buying but was very patient with me in my selection of a crossover vehicle. He proved to be very knowledgeable about the veh never pressured me into buying but was very patient with me in my selection of a crossover vehicle. He proved to be very knowledgeable about the vehicles I test drove and went out of his way to ensure I was pleased. He is exceptionally customer oriented and my thanks to him for a pleasurable buying experience. More

I was sold a used car with a headlight that didnt work. When I discovered the headlight didnt work, the sales man, Mr. Ahmed claimed he was out of town for a week and told me to come in on the following su When I discovered the headlight didnt work, the sales man, Mr. Ahmed claimed he was out of town for a week and told me to come in on the following sunday to get it fixed. The Friday before Sunday I was ticketed $114 by a police officer for a broken headlight. When Mr. Ahmed was called to rectify the situation which was clearly his fault he said he could nothing until the following work week. This is the worst experiance with a car dealer I have ever had. More

My experience was great, the particular dealer I worked with was John Booth. He was very warm and friendly, and completely straightforward about everything. He did his best to help me out in every way poss with was John Booth. He was very warm and friendly, and completely straightforward about everything. He did his best to help me out in every way possible. I left the dealership very happy with a used Hyundai Accent in excellent condition, for an excellent price. The financing department worked very hard to get me the best deal possible. Even after already approving me for a loan I was happy with, they continued to work to try to find me something better. I would highly recommend this dealership. More

The review answer my satisfation I give a perfect 10 for service and attention of the sales person TEODORO SEMINARIO and the team maneger very attentive. service and attention of the sales person TEODORO SEMINARIO and the team maneger very attentive. More