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Universal Hyundai
Orlando, FL
4,216 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,216 reviews
April 11, 2013
It was a very good experience, they help me a lot, very professional and attentive. This was my second car and again they make me very happy. I have to thank the persons that make this happen, John Booth, professional and attentive. This was my second car and again they make me very happy. I have to thank the persons that make this happen, John Booth, Alex, and Toni boy, they were de reason why and the reason why I ll be back. Thanks to all of you. More
by atesm001
April 10, 2013
I met Mr. Almonte in the mall I work. He told me he works for a dealership and at that time I was having problems with my old car so he gave me his business card and set up and appointment to go and see him. for a dealership and at that time I was having problems with my old car so he gave me his business card and set up and appointment to go and see him. He was very professional and showed interest in trying to help me. The process of buying a car always scared me but he made it supper easy and fast and he was with me from beginning to end. I just want to thank Mr. Almonte and Hyundai for helping me get my new car which I love and enjoy. I will recommend Mr. Almonte and this dealership to all my friends and family. More
by Johanny
Employees Worked With
Reynaldo Almonte
April 10, 2013
John was amazing. Right from the get go he provided a unique experience I don't think I've ever seen from car dealership. His (as well as the rest of the staff) attention to detail throughout the entire unique experience I don't think I've ever seen from car dealership. His (as well as the rest of the staff) attention to detail throughout the entire process guided me into the car I drive today. I left the dealership feeling like I made a great deal, which at the end of the day is all that matters. More
by mszoke87
April 10, 2013
My wife had choosen a Hyundai Genesis Coupe as the vehicle she wanted. As it turned out the manufacture had switched plants and had to re-tool their equipment for production. The production was slow b vehicle she wanted. As it turned out the manufacture had switched plants and had to re-tool their equipment for production. The production was slow but when the Dealerships started recieving them they were holding the prices high. I have been purchasing vehicles over the internet since 1999 and always request the internet manager. As it turns out, all the Dealers want to claim to have one but not all really do cause you can tell the difference. If you have to wait till you get to the dealership to get the price, they do not know what they are doing. The price should be quoted from dealer cost plus or minus. Just as soon as a salesperson says they have to to their manager, I am leaving. John did his job well and seems to work for a dealership that can and will deal with internet customers. More
by jchrisl
April 10, 2013
Why I am giving the rating is because John Booth was very friendly, professional and polite salesman. He answered any questions and really worked hard to get me the car I wanted. He calls all the time to see friendly, professional and polite salesman. He answered any questions and really worked hard to get me the car I wanted. He calls all the time to see how the car and I are doing or when the car needs service he will call to remind me. John and Universal Hyundai are awesome!!!!!!!!!!!!! Sheryl Barton More
by sheryllyn56
April 10, 2013
Is the best experience that i had buying a car.The salesman was very friendly,he answer all the question that i had .I felt like i was talking with an old friend. salesman was very friendly,he answer all the question that i had .I felt like i was talking with an old friend. More
by apsaade7
Employees Worked With
Teodoro Semonario, Teodoro Seminario
April 09, 2013
John and the entire team at Universal Hyundai made my buying experience a pleasant one. He went above and beyond to make sure I was comfortable and happy with my purchase. I highly recommend him and the buying experience a pleasant one. He went above and beyond to make sure I was comfortable and happy with my purchase. I highly recommend him and the dealership! More
by kellywillis16
April 09, 2013
Love this dealeship! Excellent custer service.Rey knew exactly what I wanted.He was very friendly and gave me best price and service. i recomend him and the dealeship to anyone. exactly what I wanted.He was very friendly and gave me best price and service. i recomend him and the dealeship to anyone. More
by mariale33
Employees Worked With
Rey Almonte
April 08, 2013
Marouane B was very helpful, professional, patient & very knowledgeable. I'm very happy with the car he sold us .i will recommend to all my friends and family to the dealership and marouane . Thank you very knowledgeable. I'm very happy with the car he sold us .i will recommend to all my friends and family to the dealership and marouane . Thank you More
by Carmen329
Employees Worked With
Marouane B, Marouane Bennani
April 08, 2013
Excellent customer service and easy transaction. I like their tradition of ringing the "gong" once you have made your purchase. John Booth was an excellent employee to work with. their tradition of ringing the "gong" once you have made your purchase. John Booth was an excellent employee to work with. More
by jrowe33
