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Universal Hyundai
Orlando, FL
4,216 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,216 reviews
April 27, 2013
Very difficult to schedule a vehicle service appointment. The best I could find on line was 7 days and when I call, it has been 10-14 days. It's much easier to get a Dr. appointment. The best I could find on line was 7 days and when I call, it has been 10-14 days. It's much easier to get a Dr. appointment. More
by terresfam
Employees Worked With
Kristie Wilkinson
April 25, 2013
Hi! I just want to share my recent experience at Hi! I just want to share my recent experience at universal Nissan. Teodoro seminario helped me. I bought a santa fe 2013, I am so happy with my n Hi! I just want to share my recent experience at universal Nissan. Teodoro seminario helped me. I bought a santa fe 2013, I am so happy with my new car, and Teodoro is such a excellent sales person. He made me feel like he was part of my family, I went to Hyundai just to ask a couple of questions about a Santa fe 2012, that I also bought at hyundai, and I left with my new 2013 santa fe. I will definitely recomend Universal Hyundai to all my friends, and I congratulate you guys from Hyundai for the excellent customer service. Thanks again!! Shirlei and Andre lima More
by aguiarsh
Employees Worked With
Teodoro Seminario, Teodoro Seminario
April 24, 2013
Overall everyone at the dealership was great, friendly and willing to help us getting the car of our dreams. KUDOS specially to Mike, thank you. and willing to help us getting the car of our dreams. KUDOS specially to Mike, thank you. More
by MariaSolis
Employees Worked With
Mike Perez, Michael Perez
April 23, 2013
good seller, this man had time to attend us, he was very polite and patience, we like your costumer services and teodore was very nice. polite and patience, we like your costumer services and teodore was very nice. More
by vcuneoa
Employees Worked With
teodoro seminario, Teodoro Seminario
April 21, 2013
I met Abimael as I came into the dealer and from there on it was a wonderful experience through all the process of selecting and finally purchasing the 2013 Sonata Limited. it was a wonderful experience through all the process of selecting and finally purchasing the 2013 Sonata Limited. More
by OSCAR2LUCIANO
Employees Worked With
Abimael Dorta
April 21, 2013
John and Adam were both great to work with. They worked out a deal and payment I could afford on a great Hyundai Accent. Thanks. out a deal and payment I could afford on a great Hyundai Accent. Thanks. More
by joedean
April 19, 2013
This is the second vehicle I have leased, and both have been from Universal Hyundai. John Booth is the Internet Sales Manager and was absolutely fantastic to work with. He was friendly, communicative, deta been from Universal Hyundai. John Booth is the Internet Sales Manager and was absolutely fantastic to work with. He was friendly, communicative, detailed, efficient, and extremely helpful. He was even willing to reschedule appointments on a few occassions due to my work schedule. I'd recommend him to anyone in a heartbeat. Amine Saaidi processed my financing and was knowledgeable and thorough. Kristie Wilkinson has handled all my servicing appointments and questions with promptness and professionalism. Compared to other dealerships in the Orlando area, Universal Hyundai stands head and shoulders above the rest. More
by sh3263827
April 19, 2013
I was looking for a new car and the associate Richard Harris made me feel very comfortable. He explained everything very well for me and my mother. She loved that he spoke Spanish and he treated her like Harris made me feel very comfortable. He explained everything very well for me and my mother. She loved that he spoke Spanish and he treated her like she was his own mother. I would absolutely recommend the dealership to my friends and family and i would definitely send them to Richard Harris. More
by RodrigoSaez
Employees Worked With
Richard Harris
April 19, 2013
I had the pleasure purchasing my veloster with John Booth. He was very knowledgeable, attentive, honest and friendly. I will definitely recommend John without hesitation for those who are in the market Booth. He was very knowledgeable, attentive, honest and friendly. I will definitely recommend John without hesitation for those who are in the market for a new car. Thanks John More
by benykoe
April 17, 2013
Overall a nice experience. The sales associates were attentive to our needs and we drove off in our new car within a few hours. Thanks attentive to our needs and we drove off in our new car within a few hours. Thanks More
by Kagrait
