Universal Hyundai

I was on the market for a Genesis Coupe, after visiting almost every dealership in the Central Florida area I decide to stop by Universal Hyundai, Arriving at Universal and meeting my sales person (Abi Dor almost every dealership in the Central Florida area I decide to stop by Universal Hyundai, Arriving at Universal and meeting my sales person (Abi Dorta) was a very much pleasant experience by far, His approach was different, He ask me what kind of information I was looking for, (In my mind, I was waiting for a more aggressive approach), then we seat down and went over my needs and wants, which make my time at the dealership and the search for my car shorter, once we found my genesis, Abi went over every single feature and detail on the car, we test drove the car and it was an immediate connection, after agree on numbers, I went over the finance and tittle paperwork and was out of the dealership at no time, By far, my experience with Universal Hyundai and Abi Dorta was the best that I ever had, Universal makes car buying a pleasure and like their logo say, I am a "Customers for Life" More

I was very impressed with the service at this dealership, marouane b was very helpful and professional you can see that he knows what hes doing. im so content with the car I bought. I had a good experience marouane b was very helpful and professional you can see that he knows what hes doing. im so content with the car I bought. I had a good experience More

returned a 2013 Elantra was not happy and returned it to purchase a 2012 Tuscon. I know I lost money and regret that but Mike and the sales team helped me to find the car I love. I should have realized go purchase a 2012 Tuscon. I know I lost money and regret that but Mike and the sales team helped me to find the car I love. I should have realized going from a big town car to an elantra was a mistake. I am now happy with the car I have. More

On May 9th 2013 I took my 2011 sonata for a scheduled maintenance service. As always Shawn Michael,service advisor did a true professional job and got me done on the estimated completion time. I decided maintenance service. As always Shawn Michael,service advisor did a true professional job and got me done on the estimated completion time. I decided to look at the new Elantras. I was met by Abi Dorta,who immediately made me feel like I was talking to a family member. He made the whole process of trading in my car,and was able to get my new 2013 Elantra , a very good experience. This process was not a clean cut sell and buy. but Abi hung in there like a true professional and made it happen. He went beyond the call of duty. Thank you Abi and the rest of the Hyundai management for all you did in aiding me get my new car.I would highly recommend any one who wishes to buy,lease or purchase a car to give the folks at Universal Hyundai a try, You will truly enjoy your experience. More

O my gosch i'm excited, Because got a new SUV , Teodoro sales consultant is the best the guy to work with . If you're thing of getting a new or use car, I recommend you to talk to Teodoro. Teodoro sales consultant is the best the guy to work with . If you're thing of getting a new or use car, I recommend you to talk to Teodoro. More

Carlos Garcez was our Sales Consultant, and he made our experience at the dealer very pleasant. He posses product knowledge, he treats us very professional , guided us in our decision. My son and me will experience at the dealer very pleasant. He posses product knowledge, he treats us very professional , guided us in our decision. My son and me will highly recommend Carlos Garcez and Universal Hyundai. Thanks Carlos :) More

I would like to thank Marouane b for the good treatment and service he's a very experienced and patient guy. I had a great experience in this dealership. and service he's a very experienced and patient guy. I had a great experience in this dealership. More

We were looking a new vehícle for quite some time, we visited other dealers in the area, but their demeaning and attitude turns us away. The moment we walked in to Universal Hyundai, the greeter welco we visited other dealers in the area, but their demeaning and attitude turns us away. The moment we walked in to Universal Hyundai, the greeter welcomed us in and asked if we wanted something to drink. We had a great experience with our advisor Carlos Garces, he showed us various vehicles we were interested on. He was very knowledgable on features and advantages of every vehicle we test drove. He put us at ease when it came to negotiate the pricing and all the options for the Santa Fe we decided on, no pressure at all. I recommend any one to Universal Hyundai. Friendly service, high quality vehicles and exceptional advisor like Carlos Garces, next time we are buying for an other vehicle, Carlos you're the man! More

I had been looking around for a new vehicle at different dealerhips and John Booth was the most easiest going sales representative I have ever dealt with. He was friendly, knew what he was talking about and dealerhips and John Booth was the most easiest going sales representative I have ever dealt with. He was friendly, knew what he was talking about and didn't pressure me. I knew right then and there I'd purchase my vehicle through him because of him. Customer Service sometimes is keen even if you pay a little more but I did get a good deal on my vehicle as well. It's been 3 months since my purchase and John always sends me e-mails and calls me to check up on me and make sure I'm still happy. I really appreciate that. He even called me on my birthday. John is a true assesset to the company! I would recommend this dealership and John to anyone! More

I had been car shopping for over a month, trying to find the right car & the right price for my budget. Benjamin was the best! He listened to what I needed & found the right car for me. I will certainly co the right car & the right price for my budget. Benjamin was the best! He listened to what I needed & found the right car for me. I will certainly come back for my next car. More