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Universal Hyundai
Orlando, FL
4,217 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,217 reviews
April 30, 2014
Great Experience I couldn't of asked for a better experience than what I had with John, he was extremely attentive, kind and understanding. I would like to thank him f I couldn't of asked for a better experience than what I had with John, he was extremely attentive, kind and understanding. I would like to thank him for making it possible for me to have a great Bday gift. Thanks John More
by ClaudiaGende
April 22, 2014
Great Customer Service, Hassle-Free Buying We recently leased a new Hyundai at Universal Hyundai and we had a stellar experience from start to finish. The team gave us a fair deal and we got th We recently leased a new Hyundai at Universal Hyundai and we had a stellar experience from start to finish. The team gave us a fair deal and we got the vehicle we wanted and were in and out pretty quickly, as well. I highly recommend choosing Universal Hyundai and Universal Nissan for anyone considering a new vehicle. More
by LindseyMammen
Employees Worked With
John Osorio
April 20, 2014
Universal hyundai Excellent customer service, they are very friendly. vehicle. Pedro took my information and looked for the perfect car for me! It was a very smooth ca Excellent customer service, they are very friendly. vehicle. Pedro took my information and looked for the perfect car for me! It was a very smooth car buying experience. I would go to Universal hyundai again More
by stephmejia
Employees Worked With
Pedro Tavares
April 20, 2014
my new car!!! I want to thank Pedro for making my buying experience the best one, I really aprecciate his patience and professionalism. I'm very happy with my new c I want to thank Pedro for making my buying experience the best one, I really aprecciate his patience and professionalism. I'm very happy with my new car. More
by jotejada
Employees Worked With
pedro tavarez
April 20, 2014
My Dream Car - Hyundai Elantra Ever since I bought the car, I haven't stopped talking about how great the car is to my friends and family. Alex Cortes worked very diligently with us Ever since I bought the car, I haven't stopped talking about how great the car is to my friends and family. Alex Cortes worked very diligently with us to find the best car that suits our needs and Hyundai offered us the best deal. Thank you very much! More
by TuTu22
April 16, 2014
My car buying experience I arrived at Universal Hyundai with my husband slightly hesitant. Buying a car can be quite stressful and aggravating but my salesman Klay was very kn I arrived at Universal Hyundai with my husband slightly hesitant. Buying a car can be quite stressful and aggravating but my salesman Klay was very knowledgeable and friendly. He made the experience much easier to bear. Klay and Abi worked out a fair deal for us and we left as proud owners of a 2014 Sonata. Thanks Universal Hyundai for once again making us happy! We will be back:) More
by Cassie13
Employees Worked With
Klayfhord Lazo
April 15, 2014
Amazing Service Great people! Fast and to the point, which is what everyone wants. They don't waste your time If you're looking to buy a new or used car this is the p Great people! Fast and to the point, which is what everyone wants. They don't waste your time If you're looking to buy a new or used car this is the place to go. More
by jorgedejesus18
Employees Worked With
Michael Perez
March 31, 2014
Outstanding & Friendly Service. When looking to trade our 2012 Hyundai Sonata we visited Universal Hyundai at 12801 S ORANGE BLOSSOM TR ORLANDO, Florida 32837. We met with Klayfhord When looking to trade our 2012 Hyundai Sonata we visited Universal Hyundai at 12801 S ORANGE BLOSSOM TR ORLANDO, Florida 32837. We met with Klayfhord Lazo (Sales person) Klay definitely made our experience very pleasant. Klay is an exceptional person, very friendly but more important to us he was very knowledgeable about cars and our needs. My husband Michael and I would recommend this location and Klayfhord Lazo (Klay) to anyone who is looking for outstanding and friendly customer service. Antonieta and Michael Voelz Kissimmee FL More
by alex2222
Employees Worked With
Klayfhord Lazo (Klay) :)
March 30, 2014
This was absolutely amazing! I went in and got rid of my old car and left with a new car with so many things in it AND my payment is cheaper! This was a great experience because the cars are beautiful and t old car and left with a new car with so many things in it AND my payment is cheaper! This was a great experience because the cars are beautiful and the employees there are so genuine and friendly. I had a great time! Thank you Universal Hyundai! More
by Jcasa
Employees Worked With
Chris Arner
March 27, 2014
Went into universal hyundai expecting that i was gonna get a sorta pushy salesman just because. But when i was introduced to Aaron McGuire, he was calm and nice. His knowledge of the car that i wanted, th get a sorta pushy salesman just because. But when i was introduced to Aaron McGuire, he was calm and nice. His knowledge of the car that i wanted, the hyundai sonata, was supurb! He knew the price and options of each sub model too. He was honest and straight forward with me. Especially when I said that I wanted the one with leather and he knew the price of it and my situation so he told me straight that he just knows that it's not gonna be able to happen (but very sincere). He showed me the base model and told me that it still has great options and went through almost every single one of them! Ones that I didn't even know about too! So it made me actually not mind settling for the gls model! He could have tried selling me the limited or one that was higher than the gls and pushed it on me, but he didnt! Now that's an awesome guy! Genuine caring salesman which you don't hear to often! If you go to universal hyundai please ask for Aaron McGuire! You'll enjoy his service! More
by surfers20
Employees Worked With
Aaron McGuire
