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Universal Hyundai
Orlando, FL
4,217 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,217 reviews
May 16, 2014
Not a push'y salesman When I arrived at the dealership I was greet with a smile and asked was someone helping me ,yes Adam. He was professional and courtesy. He listening When I arrived at the dealership I was greet with a smile and asked was someone helping me ,yes Adam. He was professional and courtesy. He listening to me and asked I what I wanted and got the deal and the car of my choice. P.S Best Salesman ever had!!! More
by Longarms34
Employees Worked With
May 16, 2014
Great 1st car buy Oscar was very helpful from the minute i walked in greeted me and help right from the start answered every question asked always friendly and helpful Oscar was very helpful from the minute i walked in greeted me and help right from the start answered every question asked always friendly and helpful. More
by mikeroar
Employees Worked With
Oscar Cabanas
May 15, 2014
Hyundai Sonata Great vehicle at a good price. Although it took the better part of the day to complete the deal, it turned out to be a good deal. Great vehicle at a good price. Although it took the better part of the day to complete the deal, it turned out to be a good deal. More
by Spencermross
Employees Worked With
Alex cortez
May 09, 2014
Fantastic service and great salesman!!! This dealership is by far the best one I have been too. The service is great and the amenities they have provide hours of entertainment for friends an This dealership is by far the best one I have been too. The service is great and the amenities they have provide hours of entertainment for friends and family standing by while you shop. I'm talking cafe, nail salon and movie area. Just some of the few. Chris Arner is a great man to work with. Not only did he take the time to work with me on a professional basis, he also took his own personal time to make sure any questions, comments or concerns I had where addressed appropriately. Chris also continued to ensure I was taken care of even after I left the lot with all the essentials to ensure my experience went home with me. I would definitely recommend him as the first guy you look for when searching for any vehicle new or used. Again, great place and outstanding service. More
by Thedragonage13
May 07, 2014
Reviewing Carlos Roman from Universal Hyundai It was great, Carlos Roman Help me since I started looking for a Car & I looked for him in the dealer, He was very polite & we have a understanding & It was great, Carlos Roman Help me since I started looking for a Car & I looked for him in the dealer, He was very polite & we have a understanding & reached the goal of a sell. More
by jriverajd
Employees Worked With
Carlos Roman
May 07, 2014
The experience of buyng a vehicloe at Universal Hyundai Great service at the dealer, the sales person work with me all the way to help get the right vehicle for me, went out in the rain to get me the car fo Great service at the dealer, the sales person work with me all the way to help get the right vehicle for me, went out in the rain to get me the car for a test drive. Explained all the car features Oscar knows what he is doing very professional and has skills. Will recommend to friends and family. No hassle no pressure that is what I like about this dealer and this sales professional. More
by barbara26
Employees Worked With
Oscar Cabanas Hyundai Sales Associate
May 05, 2014
best sales experience! Excellent experience! Mr. Garces was extremely helpful in every way. Also, the sales experience was not only fun also but rewarding! I am super happy Excellent experience! Mr. Garces was extremely helpful in every way. Also, the sales experience was not only fun also but rewarding! I am super happy with the vehicle I bought for the price I bought it for. I would definitely recommend him to anyone trying to purchase a car, we had some obstacles to overcome, but Mr. Carlos always remained positive and I was finally able to leave with my dream car! More
by mlopezcosson
Employees Worked With
Carlos Garces
May 05, 2014
Excellent service I came to this dealership in hopes of finding a car suitable for me. When I arrived, Michael was very quick to help find me a vehicle that fits my ne I came to this dealership in hopes of finding a car suitable for me. When I arrived, Michael was very quick to help find me a vehicle that fits my needs and was affordable. He was very professional and helpful in this. More
by damarisriverap
Employees Worked With
Michael Perez
May 03, 2014
Univeral hyundai experience I had a great experience at universal hyundai with Carlos Garces, he was very helpfull and give me excellent service and i got a great deal, i will de I had a great experience at universal hyundai with Carlos Garces, he was very helpfull and give me excellent service and i got a great deal, i will definitely de this place! More
by juniortaba
Employees Worked With
carlos garces, Carlos Garces
May 03, 2014
two good guys yes i would buy a car from kevin or john again, kevin is a great leader and john is one hard worker people is what makes a business and theses are two yes i would buy a car from kevin or john again, kevin is a great leader and john is one hard worker people is what makes a business and theses are two people who really do care More
by david1233333333
Employees Worked With
kevin mcgill and john booth
