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Universal Hyundai
Orlando, FL
4,245 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,245 reviews
August 27, 2015
Excellent agent This agent make extremely easy to me and my family the drcision to buy a new car. He really listened what we were looking for and become involved in t This agent make extremely easy to me and my family the drcision to buy a new car. He really listened what we were looking for and become involved in the process to get the car that fitted our budget and met our expectative instead of pushing us on his own interests as usually happen when you visit a car dealership. He is very professional, friendly, and patient. I have been recommending him to everybody who ask me where I bought my car. Thank you Carlos! More
by Mike68
August 27, 2015
Purchase of Hyundai Genesis Amazing experience. Salesman and Finance manager were so helpful, patient and professional. They both took the time to answer ALL my questions. The Amazing experience. Salesman and Finance manager were so helpful, patient and professional. They both took the time to answer ALL my questions. They both made me feel at such ease with my purchase. I look forward to my next purchase! I will highly recommend Universal Hyundai to all my friends, family and patients. More
by KCONLEYFL
Verified CustomerEmployees Worked With
Tim Walker, Jay Perez
August 27, 2015
Good experience This dealer give us that we was looking for a good car with good price warranty and service the people is excellent and they are making a really good This dealer give us that we was looking for a good car with good price warranty and service the people is excellent and they are making a really good job. More
by TOM20110
Employees Worked With
Alexandra Martinez
August 27, 2015
Awesome I was recommended by a close friend to Ron Thomas. The day I went to dealer Ron was taking care of another customer but he introduced me to Carlos Rom I was recommended by a close friend to Ron Thomas. The day I went to dealer Ron was taking care of another customer but he introduced me to Carlos Roman who provided me all the info I needed and helped me through the process. They were b other very attentive and kind. More
by DELILAHTORRES10
August 27, 2015
Goodby Kia, hellow Hyundai This place is completely awesome!!! I went in there just to test drive a car because I recently rented a Hyundai, and enjoyed the car. So, again, when This place is completely awesome!!! I went in there just to test drive a car because I recently rented a Hyundai, and enjoyed the car. So, again, when to test drive, and left with a new car! Everyone there who helped was so nice and just made the experience so much better then what I have experience in the past with other places. They have earned a customer for life! More
by adean18
Employees Worked With
Terence Anderson.
August 27, 2015
Luis narvaez was amazing Came in to buy a new Hyundai Veloster Turbo. Got a wonderful price thanks to luis narvaez and his manager charlie peets. Will come back soon for more. Came in to buy a new Hyundai Veloster Turbo. Got a wonderful price thanks to luis narvaez and his manager charlie peets. Will come back soon for more. More
by RAGIN609
Employees Worked With
Luis narvaez, Charlie Peets
August 26, 2015
Great Everyone is very nice and easy to deal with. I love my new car! I will go back in the future for another car after this lease is over. Everyone is very nice and easy to deal with. I love my new car! I will go back in the future for another car after this lease is over. More
by CHERYL.BACHERT
Employees Worked With
Other Employees :
Type employee names separated by comma., Felix Matos
August 26, 2015
Sales I had very good experience when I visited the dealership. Jinny Min took care of the sales and she was very kind and helpful and got me the best deal I had very good experience when I visited the dealership. Jinny Min took care of the sales and she was very kind and helpful and got me the best deal I could possibly have. The finance manager also helped me with good rebate on price of the vehicle. Overall the experience was fantastic and I would recommend others to go Universal Hyundai( if you are looking to buy a Hyundai). I was a first time buyer and I got the rates which I was looking for and also helped me with the fianance at very affordable rates. More
by Govind123
Employees Worked With
Jinny Min
August 26, 2015
Great service This is my second time buying a car from this dealership and after a great experience the first time I didn't think it could be top. Well I was very w This is my second time buying a car from this dealership and after a great experience the first time I didn't think it could be top. Well I was very wrong Anthony Hernandez topped my last buying experience by a lot. They sold me a car that I've always wanted 2015 Hyundai Veloster at a fair price couldn't be happier. Anthony and his Manager Jacob did an outstanding job and are an asset to the company. I recommend anyone to go to this dealership they're really great friendly and very helpful ask for Anthony He will take care of you thank you again universal Hyundai you have another happy customer. More
by Ewee73617
Employees Worked With
August 26, 2015
professional , prompt and friendly very good over all experience , this was our second brand new car purchase and will come back for another purchase.Our sale man was very helpful from very good over all experience , this was our second brand new car purchase and will come back for another purchase.Our sale man was very helpful from start to finish/ More
by TOMTILLSON
Employees Worked With
Ozzie Martinez
