Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Hyundai
Orlando, FL
4,241 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,241 reviews
September 26, 2015
Pleasant leasing experience Profesional service, meeting my needs and expectations. Friendly and courteous staff, not aggressive sales people, willing to go the extra mile to mak Profesional service, meeting my needs and expectations. Friendly and courteous staff, not aggressive sales people, willing to go the extra mile to make sure customer is fully satisfied and gets the best deal possible. More
by HARVEYPEREZ_2000
Verified Customer
September 26, 2015
Friendly amazing buying experience. home away from home!! Ruben was very professional and knowledgeable as was your management team and finance staff definitely will recommend my family and friends to univers Ruben was very professional and knowledgeable as was your management team and finance staff definitely will recommend my family and friends to universal Hyundai. I am Glad I picked you guys over the other dealers it was so worth it!! Thank you again. More
by ELOPEZ0
September 26, 2015
Excellent work Mr. Roman! Thank you so much Mr. Roman for taking care of me yet again since I moved here!! You are simply one of the best employees at Universal Hyundai!!! Thank you so much Mr. Roman for taking care of me yet again since I moved here!! You are simply one of the best employees at Universal Hyundai!!! More
by LIZ.LUCAS59
Employees Worked With
September 25, 2015
3rd car purchased from Universal Hyundai This is the 3rd car I've purchased from Universal Hyundai! The team there is excellent and I will continue to go there for all my future car needs! I This is the 3rd car I've purchased from Universal Hyundai! The team there is excellent and I will continue to go there for all my future car needs! I highly recommend! More
by JCOLONCFL
Employees Worked With
Ruben , Juan Colon
September 25, 2015
Great experience at the dealer I usually don't write reviews but this time I have to because hector went above and beyond. He told us from the biggining that he was going to help u I usually don't write reviews but this time I have to because hector went above and beyond. He told us from the biggining that he was going to help us out but every dealer we have gone in to said the same thing but this time was true. Love the dealer the inventory and the way we were treated More
by Johanna
September 25, 2015
Wonderful Experience John was very friendly and caring about my car experience ! I was happy with how well I was treated ! Thank you John Booth and Jose Cepeda for a great John was very friendly and caring about my car experience ! I was happy with how well I was treated ! Thank you John Booth and Jose Cepeda for a great experience ! More
by Skippy
September 23, 2015
Great customer serive I have purchased three vehicles from this dealership and I have always walked away happy. I recently purchased the 2016 HYUNDAI ELANTRA and I am very I have purchased three vehicles from this dealership and I have always walked away happy. I recently purchased the 2016 HYUNDAI ELANTRA and I am very happy with it. More
by Reggie
September 23, 2015
Excellent Job At Universal Hyundai they did an excellent job. They accommodated all my needs and made sure all of my question were answered. I will recommend this d At Universal Hyundai they did an excellent job. They accommodated all my needs and made sure all of my question were answered. I will recommend this dealership to everyone. More
by X.HERNANDEZ021
Employees Worked With
Timothy Walker
September 23, 2015
Great salesperson! Great Car! Jinny Min my salesperson, helped me a great deal! Very helpful and knowledgeable! I am very pleased with my 2015 Hyundai Sante Fe, great sales, great Jinny Min my salesperson, helped me a great deal! Very helpful and knowledgeable! I am very pleased with my 2015 Hyundai Sante Fe, great sales, great ride! More
by newsantefelover
Employees Worked With
Jinny Min
September 23, 2015
Honest and friendly people My husband and I knew we needed to walk out of the dealership with a car, and didn't want to play any games. Jacob and Jinny were wonderful! Jacob gav My husband and I knew we needed to walk out of the dealership with a car, and didn't want to play any games. Jacob and Jinny were wonderful! Jacob gave us the best deal we could have gotten on our 2016 Elantra. We told him what we were willing to spend, and he gave us every discount he could in order for us to be able to afford the car. He went above and beyond to make sure that we would be able to afford our monthly payments. Jinny was amazing as well, running back and forth helping us with paperwork and letting us test drive our car. The two of them made the experience of buying our very first brand new car, so easy! More
by lisamarie
