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Universal Hyundai
Orlando, FL
4,241 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,241 reviews
November 11, 2015
Excellent salesperson and great customer service Ozzie Martinez was an excellent salesperson. He help me get the vehicle i needed at a satisfactory price. He make me feel comfortable and he was ve Ozzie Martinez was an excellent salesperson. He help me get the vehicle i needed at a satisfactory price. He make me feel comfortable and he was very attentive to my requests. More
by MARTARIVERA357
Verified CustomerEmployees Worked With
Ozzie Martinez
November 11, 2015
It was great. Ceasar was excellent, he is very meticulous. My opinion Ceasar is your number one sale associate. Ron and Amil also was excellent. Sincerely Junie I a Ceasar was excellent, he is very meticulous. My opinion Ceasar is your number one sale associate. Ron and Amil also was excellent. Sincerely Junie I am a person with a few words. I answered your questions truthfully More
by JUNE.JSA
Employees Worked With
Ceasar Lepre, Ronald Thomas and Amil
November 10, 2015
Loved it ! It was very hassle free. I Went in to trade in my 2009 Nissan Versa that I was wayyyy upside down on. Going on I thought it was going to the typical It was very hassle free. I Went in to trade in my 2009 Nissan Versa that I was wayyyy upside down on. Going on I thought it was going to the typical sales man act plus I was alone when initially going into the test drive and discussing all payment options as many women will agree, that is never a comfortable situation anyway we discussed everything in a very comfortable environment. My sales guy was very patient with me lol the sale was finalized later in the afternoon, once my husband got there. Joel was very understanding and helpful and very mindful when discussing the finance options. I Walked out very happy and in LOVE with my brand new 2016 Elantra SE and pretty comfortable with my monthly payment. Thanks Universal Hyundai ! More
by VPERALES520
Employees Worked With
Joel Rivas ( Sales )
November 09, 2015
Great Servive Universal Hyundai has been my best experience with any dealership I've been to in the past. Everyone that helped me get my new car gave 110% to give m Universal Hyundai has been my best experience with any dealership I've been to in the past. Everyone that helped me get my new car gave 110% to give me the best deal. More
by JNAYLOR4
November 09, 2015
Great Experience Hector did a great job, he was extremely helpful and worked hard to meet our needs and make sure we were completely satisfied through out the whole pr Hector did a great job, he was extremely helpful and worked hard to meet our needs and make sure we were completely satisfied through out the whole process. More
by LDuque
Employees Worked With
Hector Colon
November 07, 2015
KlAy is the best Thank to klay for helping get my new car. Klay was hornets with everything about the car and so far I cannot complain about nothing. Just want to say Thank to klay for helping get my new car. Klay was hornets with everything about the car and so far I cannot complain about nothing. Just want to say thank again More
by LAMINE1986
Employees Worked With
Klayfhord Lazo
November 07, 2015
Excellent!! It was a great experience! I'm really happy and I'm enjoying my car so much, thank you so much for everything !! My dealership was amazing It was a great experience! I'm really happy and I'm enjoying my car so much, thank you so much for everything !! My dealership was amazing More
by MELANIEMENDEZ93
Employees Worked With
César Alegre
November 04, 2015
Need For Style and Class Thank You to this wonderful dealership that put in an effort and provided excellent customer service to me the whole time. John Booth is such an aweso Thank You to this wonderful dealership that put in an effort and provided excellent customer service to me the whole time. John Booth is such an awesome person and an excellent professional who not only sales but also engages in having communication with the customer and definitely listens to what I had to say and what I was looking for in a car. Thank You, Universal Hyundai for having such an excellent employee who cares about us, customers. More
by Chk16
Employees Worked With
November 04, 2015
Universal Hyundai is the BEST! The staff was extremely welcoming and helpful. Klay AND Robert were very friendly, outgoing, and understanding. I will definitely be coming back for a The staff was extremely welcoming and helpful. Klay AND Robert were very friendly, outgoing, and understanding. I will definitely be coming back for all of my maintenance work and I will be recommending this dealership to everyone that I know. Klay made sure that I was fully satisfied with everything. Robert helped me with all my finances and got me a GREAT deal. Thank you guys sooo much! You guys are the BEST! More
by LOPEZLOREAL
Employees Worked With
Klayfhord Lazo, Robert Stumpf
November 02, 2015
Great He is a good guy. He is very friendly, kindly, and assistant . Great experience and professional. He had done a good job and very helpful. He is a good guy. He is very friendly, kindly, and assistant . Great experience and professional. He had done a good job and very helpful. More
by Mega, electron
Employees Worked With
