Universal Hyundai

I will never return here! Second and last time! Took my vehicle in for routine servicing and "check engine" signal. Appt time was 8:20 AM. Left the service dept at 5:30 PM. At Second and last time! Took my vehicle in for routine servicing and "check engine" signal. Appt time was 8:20 AM. Left the service dept at 5:30 PM. At no time during that 9+ hours did I receive any communication from the service advisor about the status of repairs unless I went to his booth! No text, no face-to-face, no email. Nothing!! No contact about was the technician found, what they recommend, pricing - NOTHING! The lack of communication from the service advisor was appalling, and he was certified "Expert" by them. I do appreciate the advisor for noticing my extended warranty and for handling the claim with them, but it would have been appropriate for him to keep me in the loop instead of me having to come ask him what the status was Also, spending 9 hours in that 1970s-era customer lounge was far from comfortable. The slow pace of the servicing and lack of communication is what will keep me from coming back here. I would rather drive to Daytona Beach or Tampa if I will receive better communication and faster service. Hyundai Motors makes a great product, but this service department tarnished that name. Never again! More

2025 Hyundai KONA I Love Thanks u Universal Hyundai Ray jorge The BEST Salesman The negotiation very quick i Recomend this Dealership jorge The BEST Salesman The negotiation very quick i Recomend this Dealership More

Thanks to the Universal Hyundai team, Cesar Alegre, and our salesman Ray Jorge. Excellent business. our salesman Ray Jorge. Excellent business. More

Estuve Buscando un auto a un buen Precio y consegui en universal hyundai un buen negocio de una Kona Muy agradecida por el trato y el servicio gracias a mi vendedor Raymundo Jorge universal hyundai un buen negocio de una Kona Muy agradecida por el trato y el servicio gracias a mi vendedor Raymundo Jorge More

Salesman at beginning of looking was great her name was Laura and then she got help from Pablo. Too bad Pablo forgot who we were the next day because there was a part missing from the car. No one explained Laura and then she got help from Pablo. Too bad Pablo forgot who we were the next day because there was a part missing from the car. No one explained to us on how the buttons in the car worked and when we get an oil change or when the tag would be transferred. They were fine when we were buying but ignored us when we gave them the money. More

I found it the solution for my needs. Thank you Andy for all your help. Thank you Andy for all your help. More

We had an excellent experience with both Derek and Hector when purchasing our two new vehicles. They were very professional and knowledgeable, and helped us navigate the purchase process. They explained eve when purchasing our two new vehicles. They were very professional and knowledgeable, and helped us navigate the purchase process. They explained everything and made it so simple. We can't recommend them, or the Universal Hyundai dealership enough. More

Universal Hyundai provided an amazing car buying experience. Rudys Rubio was extremely helpful, friendly, and knowledgeable. He took the time to answer all my questions and made sure I felt comforta experience. Rudys Rubio was extremely helpful, friendly, and knowledgeable. He took the time to answer all my questions and made sure I felt comfortable every step of the way. Cesar Alegre was also very professional and made the process smooth. I'm very happy with my purchase and would definitely recommend this dealership to anyone looking for great service. More

They try to sell you the car in a more expensive price than their own website and insurances that you don’t ask. Don’t recommend. than their own website and insurances that you don’t ask. Don’t recommend. More