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Universal Hyundai
Orlando, FL
4,223 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,223 reviews
March 27, 2025
Ethan and hector were amazing, very helpful I will definitely come back again I had a great experience. definitely come back again I had a great experience. More
by alexalves3
Verified CustomerEmployees Worked With
March 11, 2025
Brandon was such a pleasure to work with. Very knowledgeable and genuine! 10/10 recommend Universal and ask for Brandon! Very knowledgeable and genuine! 10/10 recommend Universal and ask for Brandon! More
by casscosta75
March 09, 2025
Working with Mohammed Khan was simple and non pressured. He did a great job finding the vehicle that fit our needs. His follow up after the sale has been excellent. He did a great job finding the vehicle that fit our needs. His follow up after the sale has been excellent. More
by teamhome
Employees Worked With
Mohammed Khan
February 28, 2025
The service was very good, the way we were treated was very professional, Carlos our salesman has extensive knowledge of GENESIS vehicles. It should be noted that Bili helped us with the numbers being in very professional, Carlos our salesman has extensive knowledge of GENESIS vehicles. It should be noted that Bili helped us with the numbers being in our favor. More
by evchunter
February 28, 2025
Was very easy to work a deal in Universal Hyundai, my salesman Carlos Roman was very patient and fot a lot of knowledge about the Huundai vehicle. The process was seamless all the way. Thank to Carlos R salesman Carlos Roman was very patient and fot a lot of knowledge about the Huundai vehicle. The process was seamless all the way. Thank to Carlos Roman and Mr. Zapata. More
by elenalararosario
Employees Worked With
February 26, 2025
My family and I have purchased at least 12 new cars & 2 preowned from this dealership. We know Adam from the beginning of being a customer at your location. Many years now. Once Adam moved to pre-owned car preowned from this dealership. We know Adam from the beginning of being a customer at your location. Many years now. Once Adam moved to pre-owned cars Cesar became our new car salesman. We are always well taken care of by Adam & Cesar. This visit we were introduced to Carlos. Carlos is our go to person when we want to purchase a pre owned car. Maybe when our grand daughter is ready for a car. More
by franv23
February 22, 2025
Tremenda atencion y flexibilidad al momento de negociar El veiculo me senti muy comodo con el vendedor y nos ayudo a encontrar lo que buscavamo. El veiculo me senti muy comodo con el vendedor y nos ayudo a encontrar lo que buscavamo. More
by jaas_inc
Employees Worked With
Angel Moscoso
February 14, 2025
It was a great experience. Fast and easy , would recommend universal again. Thanks for support. Fast and easy , would recommend universal again. Thanks for support. More
by mat8uup
February 14, 2025
As stated previously, Charles was excellent, courteous ,and respectful. All team members were helpful and caring ,and respectful. All team members were helpful and caring More
by lourdesr2002
Employees Worked With
