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Universal Hyundai
Orlando, FL
4,274 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,274 reviews
July 16, 2025
No hard sales tactics - just informative and patient. From sales to finance it was a great experience. From sales to finance it was a great experience. More
by robertoandandrea
Verified CustomerEmployees Worked With
July 16, 2025
My sales person Jhonny Mendieta was outstanding! Very knowledgeable of the vehicle; He was patient, professional and overall Classy. I explained what I wanted & he delivered. Very knowledgeable of the vehicle; He was patient, professional and overall Classy. I explained what I wanted & he delivered. More
by madelyn824
July 16, 2025
The wait for finance was bad, but then AFTER EVERYTHING WAS FINISHED, I was told I have to wait for insurance to seal before leaving. I was there until well after closing waiting on what should have been a WAS FINISHED, I was told I have to wait for insurance to seal before leaving. I was there until well after closing waiting on what should have been a non issue. More
by chris-cobb
Employees Worked With
Jacob McKinney
July 15, 2025
It’s always a great experience to have a professional team of people that will work with us on getting the best cars in the market. team of people that will work with us on getting the best cars in the market. More
by Manuel Valentin Padilla
July 07, 2025
Big big thanks to the team at Universal Genesis for all of their help getting us a great lease on a new g70 . Special shout out to Nick Gomez- thanks for being an awesome sales guy and getting that registr of their help getting us a great lease on a new g70 . Special shout out to Nick Gomez- thanks for being an awesome sales guy and getting that registration to us literally over night! Ramces Rivera - thanks for making the finance process smooth easy and stress free , Alfonso Scurry- Amigo, you're the man! And Jose Cepada - thank you for going above and beyond our expectations. More
by NNRG2016
July 01, 2025
Highly recommend this dealership to everyone, specially Gilberto and Raul. Thank you so much to everyone who helped me. Gilberto and Raul. Thank you so much to everyone who helped me. More
by dianaposso
June 30, 2025
Absolutely terrible service department! Don't respond or communicate with customers as promised. We have been waiting for months for a response from Andres regarding our repairs. Contact Don't respond or communicate with customers as promised. We have been waiting for months for a response from Andres regarding our repairs. Contacted the leadership team and they also are not helpful or responsive. We purchased the car believing in the services related to being a Genesis dealer and they have not lived up to the expectations. Truly disappointing. More
by tmuhammad2073
Employees Worked With
June 14, 2025
Carlos and Cesar are both great people and they have been very helpful and supportive in helping us get another vehicle and staying with the Hyundai family very helpful and supportive in helping us get another vehicle and staying with the Hyundai family More
by altrujillo70
June 13, 2025
Professional, attentive and knowledgeable service. Will buy again from here! Appreciate the patience in helping us find the right vehicle for us. Will buy again from here! Appreciate the patience in helping us find the right vehicle for us. More
by lisa@floridadefenseteam.com
Employees Worked With
Prosper
June 08, 2025
From start to finish just a fantastic experience, oh, and a great deal on top of the treatment! Highly recommend. a great deal on top of the treatment! Highly recommend. More
by EWETTELAND0
