Universal GENESIS

Professional, polite, knowledgeable, caring nature. As my advisor, Andres explained my benefits associated with the purchase of my 4 tires. I left confident that my Hyundai Tucson will be providing me As my advisor, Andres explained my benefits associated with the purchase of my 4 tires. I left confident that my Hyundai Tucson will be providing me a long and safe driving experience. More

Quick, efficient and open to listening to concerns All the employees greet everyone with a smile, and if you have an issue they listen intently and help come up with a solution for the issue the employees greet everyone with a smile, and if you have an issue they listen intently and help come up with a solution for the issue More

His attention to detail was great. He was friendly and very thorough. He followed up every time he said he would. He was friendly and very thorough. He followed up every time he said he would. More

The reason I am rating the dealer experience low is because I recently had my Nissan Frontier infotainment screen replaced for a second time and the issue still persists. This replacement display appea because I recently had my Nissan Frontier infotainment screen replaced for a second time and the issue still persists. This replacement display appears to exhibit noticeable light bleed and/or panel discoloration in the lower-left corner of the screen, visible as a yellowish glow against the dark background. Given that this is a recently replaced display assembly, the screen should present a uniform image without signs of premature degradation, panel defects, or uneven backlighting. The issue remains visible despite attempts to adjust the display’s brightness, contrast, and black level settings, indicating that the concern is likely hardware-related rather than a calibration issue. I respectfully request that the dealership perform additional troubleshooting to determine whether the replacement display, digitizer, backlight assembly, or related components may be defective, as the current condition does not appear consistent with the expected performance of a new replacement unit. More

All services are professional,thank you Everything inside the dealer are excelente, tanks again Keep it up the dealer are excelente, tanks again Keep it up More

Great customer service. Michael Rodriguez is an excellent service advisor. Will take my car again for service. Michael Rodriguez is an excellent service advisor. Will take my car again for service. More

Excellent service Great customer service, clean environment and great atmosphere. Everyone was very helpful and friendly. environment and great atmosphere. Everyone was very helpful and friendly. More

Friendly staff, excellent service. The atmosphere and continuous friendly staff is great. Himanshu Patel is a very good person. The atmosphere and continuous friendly staff is great. Himanshu Patel is a very good person. More

Brandon was professional, helpful, and understanding throughout the entire process. He kept me informed every step of the way and took the time to explain everything clearly. I also appreciate the mecha throughout the entire process. He kept me informed every step of the way and took the time to explain everything clearly. I also appreciate the mechanic Jeffrey who worked on my vehicle for their thorough work and attention to detail. More

I payed almost $400 to not get nothing fixed and her supervisor said they were doing me a favor to fix the sensor when he didn't even look into the account to notice i already payed for the check up of supervisor said they were doing me a favor to fix the sensor when he didn't even look into the account to notice i already payed for the check up of my car. More