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Universal GENESIS

Orlando, FL

4.3
661 Reviews
UNIVERSAL GENESIS: STEEPED IN LUXURY, DRIVEN BY INNOVATION The Genesis lineup is graced by three elegantly and expertly crafted sedans: the Genesis G70, G80,and G90 as well as the GV80 SUV and the award winning GV70 SUV. Each feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience. Beyond working closely with you to determine which Genesis sedan is perfect for your driving needs, we are also committed to helping you understand which financing package allows you to drive your new G70, G80, GV80 or G90 home on your terms, eschewing typical over-the-top sales cues in favor a sophisticated and streamlined purchasing experience.
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12801 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 660 reviews

June 18, 2026

clear communication, transparent pricing, and a stress-free process provided clear updates on what my car needed and worked to get me back on the road safely and on time More

by aguacate0198
Recommend Dealer
Yes
Employees Worked With
Juan Rincon
Jun 19, 2026 -

Universal GENESIS responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 18, 2026

Daniel was very friendly and welcoming. Unfortunately I do not believe my tires were rotated like I asked More

by Jaredgoodman99
Recommend Dealer
No
Employees Worked With
Daniel
Jun 22, 2026 -

Universal GENESIS responded

Thank you for your review, Jared. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 18, 2026

Juan is a great person,good customer service. Very friendly and helpful. He gave us a few options for payment. More

by realtorwagner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan .
Jun 18, 2026 -

Universal GENESIS responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

June 18, 2026

Marissa went above and beyond to help me get out in time to pick my son up which was so incredible. I got my car fixed and made it to my son in time, which I didn't expect because usually service at your de More

by makahudaet
Recommend Dealer
Yes
Employees Worked With
Marissa
Jun 19, 2026 -

Universal GENESIS responded

Thanks for sharing about your experience with Universal GENESIS. We appreciate your business and hope to see you again soon!

June 17, 2026

I don't remember well her name but I think is Marissa, she was awesome with me. She took care of the situation and explained me everything in detail. She checked everything with my Tucson was right and th More

by gloriafediaz70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Rivera
Jun 17, 2026 -

Universal GENESIS responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal GENESIS.

June 17, 2026

Evey time the Dealership is very accessible and the service writers are always nice and helpful More

by Anthony S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2026 -

Universal GENESIS responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

June 17, 2026

The make the appointment easy and solve the problem They help me to replace my charger for my electric car. And provide a new one More

by yuledglim
Recommend Dealer
Yes
Employees Worked With
Gezer Garcia and Jotzam Torres
Jun 17, 2026 -

Universal GENESIS responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 17, 2026

Elizabeth is an excellent service advisor. She was able to have the car properly diagnosed. More

by lromanomail
Recommend Dealer
Yes
Employees Worked With
Elizabeth pimental
Jun 17, 2026 -

Universal GENESIS responded

Thanks for sharing about your experience with Universal GENESIS. We appreciate your business and hope to see you again soon!

June 16, 2026

Very informative and direct Elizabeth was very helpful with assisting me with my recall needs and she let me know about other issues that were going on with my car More

by Ilianis.pabon
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Jun 16, 2026 -

Universal GENESIS responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 16, 2026

Didnt wait too long. The waiting room is nice with coffee and snacks available. Kudos More

by del112745517
Recommend Dealer
Yes
Employees Worked With
Her last name is Pimentel
Jun 16, 2026 -

Universal GENESIS responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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