Universal GENESIS

Thanks you to Marissa Rivera for always been so friendly and professional 10 stars for you 🎁and the services team Great Great services the only problems is that I have to waiting long time and Saturday’s a and professional 10 stars for you 🎁and the services team Great Great services the only problems is that I have to waiting long time and Saturday’s are my Days off a loss all that time More

Great Service and excellent Customer Service Since first moment when I schedule my appointment everything worked excellent; once in the dealership every person I talked to and worked with my car did great a moment when I schedule my appointment everything worked excellent; once in the dealership every person I talked to and worked with my car did great and beyond. Definitely I'll recommend Universal Hyundai and Fidel ?????????? More

Great Service and excellent Customer Service Since first moment when I schedule my appointment everything worked excellent; once in the dealership every person I talked to and worked with my car did great a moment when I schedule my appointment everything worked excellent; once in the dealership every person I talked to and worked with my car did great and beyond. Definitely I'll recommend Universal Hyundai and Fidel ?????????? More

Service was great The advisor goes above and beyond to ensure my needs are met ensure my needs are met More

We are currently working on an oil consumption test to verify if the car needs a new engine. The last test, I was without a car for 2 weeks which put a strain on logistics and commuting. It would have bee verify if the car needs a new engine. The last test, I was without a car for 2 weeks which put a strain on logistics and commuting. It would have been extremely helpful if we could have had a loaner vehicle. More

Very competitive service by great professional people. Probably the third time I went to Universal and the exact same experience. I feel very comfortable and confident with the service. Probably the third time I went to Universal and the exact same experience. I feel very comfortable and confident with the service. More

Carmello was very attentive. Not his fault, but I had to wait 30 minutes after my original appointment start time to be seen Not his fault, but I had to wait 30 minutes after my original appointment start time to be seen More

Andrés should be commended for his outstanding customer service Andrés is very professional,knowledgeable, helpful and very patience. Thank you very much. service Andrés is very professional,knowledgeable, helpful and very patience. Thank you very much. More

My service manager Camilo was great. I was greeted promptly when I pulled into the service center and was able to settle into the waiting area comfortably. Communication was clear and he I was greeted promptly when I pulled into the service center and was able to settle into the waiting area comfortably. Communication was clear and he was very responsive to my questions. Great experience. More

We worked with Jose Perez. From start to finish this was the ABSOLUTE best car buying experience we’ve had. Coordination with Jen in the Finance Office for registration transfe From start to finish this was the ABSOLUTE best car buying experience we’ve had. Coordination with Jen in the Finance Office for registration transfer and insurance paperwork, to the payment and delivery of the car. We cannot say enough about what an easy and comfortable deal this was! Thx Jose More