US Auto Sales Columbus

Mr. Dwight made everything for me smoothly and got me the car I needed! Awesome car I needed! Awesome More

I must say car shopping can be frustrating. However, Dwight would not let me get discouraged nor leave the lot without a car. I am a very happy customer with a smile. However, Dwight would not let me get discouraged nor leave the lot without a car. I am a very happy customer with a smile. More

Dwight was wonderful, and had a car for me at the price I wanted in just a few hours! He took great care of me and I couldn’t be happier! Highly recommend USAuto in Columbus Ga. wanted in just a few hours! He took great care of me and I couldn’t be happier! Highly recommend USAuto in Columbus Ga. More

I would never get a car from here again. The carfax report showed nothing on there then days later my car started acting up. I took it to where the warranty department set me up an appointme The carfax report showed nothing on there then days later my car started acting up. I took it to where the warranty department set me up an appointment. I went back about 2-3 times & then a few weeks later they finally did a diagnosis test & found so much wrong with the car. I went to show the manager at the dealership & he said there's nothing he could do. Even when my car was acting up before I took it days after & nothing was done & still now nothing has been done about it. Not a happy customer. I'm not the only person who had this same issue. More

The customer service as far as locally is good. It’s the customer service when speaking with a live rep over the phone to make a payment. I called 3 times to try to make a payment but one of the reps kept h customer service when speaking with a live rep over the phone to make a payment. I called 3 times to try to make a payment but one of the reps kept hanging up on me. I felt like it was due to it almost being 5pm. You guys should update the way payments are process. What I mean by that is once you guys give us the 24 hour additional time to use the vehicle and when make our payment after the office has closed, the system should still be able to update seeing that a payment has been made because it causes a lot of inconvenience for people especially the ones that have to go to work the next day but can’t use their own vehicle because y’all disabled it after the 24 hour grace period which is a very BIG inconvenience!!!! More

During this pandemic they have refused to work with me. My job was affected by covid 19 and I was out of work. They provided no help. I have paid my car payment excellent. But when I needed a week extensio My job was affected by covid 19 and I was out of work. They provided no help. I have paid my car payment excellent. But when I needed a week extension they turned my car off.... my only form of transportation to my new job. Just horrible customer service. I will never purchase another car here. More

The overall service was awesome. The sales person greeted me with excellent hospitality from the moment I pulled onto the dealership lot. He gave me the rundown of the way things worked. me with excellent hospitality from the moment I pulled onto the dealership lot. He gave me the rundown of the way things worked. More

Great experience Randall William's exceeded my expectations I needed a car and had specific requirements he went above and beyond. He had me think about give home an Randall William's exceeded my expectations I needed a car and had specific requirements he went above and beyond. He had me think about give home and research, when I came back the next day they had exactly what I wanted. Entire process was very thorough. Answered all questions and addressed all my concerns. His professionalism was true attestment ti his character. His is very energetic with a pleasant personality. Wonderful personality, very knowledgeable, customer service was awesome, amazing. And wonderful. Value added employee. More

Easy to do business with Everything was good except them selling the cat that we had already made a deal on and me having to settle for another car. That wasn't right Everything was good except them selling the cat that we had already made a deal on and me having to settle for another car. That wasn't right More