Twin State Ford, Inc.

Quick Late Went to Quick Lane for inspection. Car only had 6000 miles on it so it probably didn't need much, but the service was excellent. Went to Quick Lane for inspection. Car only had 6000 miles on it so it probably didn't need much, but the service was excellent. More

broken mirror repair I called as soon as the mirror broke to order the part. Pam was WONDERFUL! Part was ordered and they scheduled the installation for soon after it arri I called as soon as the mirror broke to order the part. Pam was WONDERFUL! Part was ordered and they scheduled the installation for soon after it arrived. The installation itself was fairly quick, and the tech even faxed the invoice to my insurance company for me! Everything went smoothly. More

When I first contacted the dealership via telephone, I spoke with Armando. He was polite and he set up an appointment for me the very next day. Armando was punctual and introduced me to Michael Boulay. Af spoke with Armando. He was polite and he set up an appointment for me the very next day. Armando was punctual and introduced me to Michael Boulay. After the introduction, Armando informed me where his office was and that he was available if I had any questions that Michael could not answer. Michael was attentive, knowledgeable and most importantly patient with me. He displayed all these attributes while I was looking for a car and thankfully during my test drive. After I decided to purchase Elton John( can you not visualize Elton driving the "Lightening Blue" eco sport with pink sunglasses) I met with Dan Brick. He explained the finances clearly to me. He has a great sense of comradeship. All three employees were professional in their conduct and their attire. With that being said, they still displayed humor. More

Service excellence The Twin State team is always such a pleasure to work with. From sales to service they always treat you like family and continually provide excellent The Twin State team is always such a pleasure to work with. From sales to service they always treat you like family and continually provide excellent service! More

New Car This is the second car I have bought from Twin State Ford, and once again, I can say I received excellent guidance. I appreciate how professional, ye This is the second car I have bought from Twin State Ford, and once again, I can say I received excellent guidance. I appreciate how professional, yet personal the experience was. Twin State had a wide selection to choose from and made sure I left in the vehicle that was right for me. More

Very Pleasant I have had dealings with Twin State Ford for quite a number of years and always satisfied. I have confidence in this dealership. Also the service depa I have had dealings with Twin State Ford for quite a number of years and always satisfied. I have confidence in this dealership. Also the service department is excellent. More

Great cooperation. Worked well to get me what I needed. Continous cooperation to work out the necessary details, get the vehicle we wanted at a good price. Worked well to get me what I needed. Continous cooperation to work out the necessary details, get the vehicle we wanted at a good price. More

State inspection done on time. Vehicle was clean when returned. Mechanic used seat covers. Service writer was friendly and explained everything. I would recommend to anyone. Need Vehicle was clean when returned. Mechanic used seat covers. Service writer was friendly and explained everything. I would recommend to anyone. Need service on my other vehicle and will call for appointment. More

routine service I purchased a new ford escape and contacted twin state ford service department for a oil change and vehicle inspection report. all good on vehic I purchased a new ford escape and contacted twin state ford service department for a oil change and vehicle inspection report. all good on vehicle report! when I contacted the service department I was given convenient appointment to service my vehicle. Thank-You for the great service. , free coffee and donuts!! More

Inspection appointment Got right in and out. Was a half hour early for my appointment and still was out before I expected to be. Quick, professional service. Got right in and out. Was a half hour early for my appointment and still was out before I expected to be. Quick, professional service. More