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Twin Falls Subaru

Twin Falls, ID

3.8
71 Reviews

794 Falls Ave

Twin Falls, ID

83301

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Showing 71 reviews

December 10, 2020

As Boise residents, we shopped around at dealerships in the Treasure Valley (Boise and Nampa) before coming back to the Magic Valley to Twin Falls Subaru. It is our 3rd out of 4 Subarus purchased in Twin F More

by amlhedrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thad Esquivel, Rob Bunn, Regi Baliola
Dec 11, 2020 -

Twin Falls Subaru responded

WOW! You both were great to work with, and then you leave us such a wonderful review and 5-star ratings?! If we could leave reviews for our guests, we would write similar, glowing remarks for the both of you, as well. Thank you so much for making the drive (again) to Twin Falls, to purchase your latest Subaru. We believe in being as transparent as possible, to assist our guests with making a decision, with as much data, as we can provide them. Next time you need us, we will continue to be here for you.

December 07, 2020

I had a great experience at Twin Falls Subaru. Regi was there the moment we pulled up, he was very professional, helpful and courteous. I appreciate the help and information he provided us with. If you pla More

by Lupe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Regi Baliola
Dec 09, 2020 -

Twin Falls Subaru responded

Lupe, thank you for giving Regi & our team the opportunity to assist you with finding your gorgeous new Ascent, as well as to earn the 5-star ratings, and such a lovely review. We appreciate your kind words, and look forward to assisting you, and anyone you know, with their Subaru needs, for as long as we are here!

November 28, 2020

Wonderful service. Great experience. Did most of it online. Super easy. Great salesman, patient with us older people and respected our choice to wear our masks even when taking a picture. More

by Patty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Hall, Markel Page
Dec 05, 2020 -

Twin Falls Subaru responded

Patty, thank you so much for giving Markel, Haley & the rest of our team the opportunity to assist you during the purchase of your new vehicle. Our team is here to respect & educate all that we are honored to serve, next time you need us, we will continue to be here for you.

November 20, 2020

Chris was outstanding in his expediency, knowledge, honesty and professionalism. I intend to purchase another vehicle with my wife at the dealership within the next year. More

by jonathan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Webb
Dec 05, 2020 -

Twin Falls Subaru responded

Jonathan, thank you so much for the opportunity to assist you. We also appreciate you taking a moment to share your 5-star ratings, and great review, of Chris, and the rest of our team. When you & your wife are ready for your next vehicle, we will continue to be here for you all.

September 16, 2020

Twin Falls Subaru is definitely the dealership to go to. Very knowledgeable, great deals, excellent staff that go the distance to make the customers happy. More

by Pattylwhitman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Robinson, Haley Hall, Thad Esquivel, Rob Bunn, Chris Webb
August 27, 2020

Just bought new Subaru from Thad Esquivel. Entire staff was courteous and at no time was there any pressure. Truly a 5 star experience. Follow up phone calls after the purchase to see if I had any concern More

by jerry
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thad Esquivel , Haley Hall
Aug 29, 2020 -

Twin Falls Subaru responded

Jerry - thank you so much for giving Thad & our team the opportunity to earn that 5-star rating, and awesome review. We will continue to be here for you, for as long as you need us, to help answer any questions or concerns that may come up regarding your new ride.

January 22, 2020

Angelo was courteous and well-mannered. At no time were any of the staff pushy or “shady”. The paperwork was set out and explained at every step, and there were no unexplained fees, costs, or add-ons. I wo More

by John H
Recommend Dealer
Yes
Employees Worked With
Angelo Sessions, Randall Dey
Mar 20, 2020 -

Twin Falls Subaru responded

Thank you, John! We appreciate having had the opportunity to assist you & earn your 5-star rating, and glowing review. Whenever you need us, Angelo & our team will be here to continue offering the same level of extra-ordinary service on each subsequent visit.

September 04, 2019

Great buying experience! Had a wonderful experience buying a vehicle, at Subaru of twin Falls. No pressure sales, very knowledgeable, and had everything I was looking for. Wo More

by Kplankers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio, Jorden
Oct 17, 2019 -

Twin Falls Subaru responded

Glad to hear you are loving your new Outback & that our team provided you with 5-star service, as you were shopping for your new Subaru. When you are ready for service & maintenance, our team will be here to continue offering you the 5-star service you experienced during the purchase.

April 29, 2019

Shotgun Surprise Just purchased a 2007 Jeep Wrangler Sahara Unlimited with 65K miles and in good condition...I thought. This vehicle went through the dealership from More

by MVLandlord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bob Schlund
Oct 17, 2019 -

Twin Falls Subaru responded

First of all, thank you for giving us the opportunity to assist you in your vehicle search & purchase. Our apologies for the issues you experienced with the Jeep. Since your purchase, the team has changed a bit, and we are making changes in our process, to reduce (if not eliminate) this type of issue in the past. If you ever are in the market again, we would be forever grateful for the opportunity to earn your trust back.

April 01, 2019

Great experience!! I drove over 8 hours from eastern Washington to by a pickup from a suburu dealer. They gave me a no hagle price I could not pass on. Never had such an More

by Briguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sword, Jason Crist
Oct 17, 2019 -

Twin Falls Subaru responded

Thank you for making the trip down from Eastern Washington, so our team could earn such a great review & 5-star ratings from you. If you, or anybody you know, are ever in the market for a car, we would love to offer them the same level of service you experienced during your last interaction with our team.

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