Twin Falls Subaru
Twin Falls, ID
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From the moment I walked into the service department until I left an hour later, everything went very smoothly. Jordan was knowledgeable about what I needed (new battery) and took care to keep me inform until I left an hour later, everything went very smoothly. Jordan was knowledgeable about what I needed (new battery) and took care to keep me informed about the testing of the old battery. We are from California and were traveling through…thank you for the great service. More
1st time using Express Lane at new facility. Greeted by courteous, friendly rep. Work performed in efficient timely manner. Very pleasant experience. The new facility is awesome. courteous, friendly rep. Work performed in efficient timely manner. Very pleasant experience. The new facility is awesome. More
Recent problems with battery/electrical in our 2017 Outback, all handled by Jordan in the service department. Jordan's handling the problem in my mind was extrodinary compared to past experience with Outback, all handled by Jordan in the service department. Jordan's handling the problem in my mind was extrodinary compared to past experience with other dealerships. He kept us fully informed as to what the problem was and how it was going to be taken care of, and called us when the car was ready. We met with him when we picked up the car and were impressed with his knowledge of the cars electrical.system. More
Driving from Reno, NV to Minot, ND. In between Jackpot and Twin Falls, my cruise control turns off. The cruise control light starts flashing....I am like "ah sh**, without cruise I am for sure gonna get a and Twin Falls, my cruise control turns off. The cruise control light starts flashing....I am like "ah sh**, without cruise I am for sure gonna get a ticket". This is where Twin Falls Subraru, Christian and Jordan, became my new best friends. I called and talked with Christian. He told me "come on in, ask for Jordan". I was so relieved that they didn't even hesitate. When I arrived, I was treated like an old friend. So, like a cat on a hot tin roof, I waited for the bad news. There wasn't any, thankfully. Christian, Jordan and crew were friendly, professional and helpful. I would definitely use them as my go to for service...if I lived in Twin Falls or was driving through again. More
The new building is beautiful today. I came in for a recall, after being told I probably would not be able to get a loaner car. I was the first one through the door this morning, but after I explained t recall, after being told I probably would not be able to get a loaner car. I was the first one through the door this morning, but after I explained that my husband was having a procedure done, and I needed to be able to go pick him up. They happen to find one. So delighted that I was able to take care of my husband‘s needs and get the service done More
Staff was professional, kind and knowledgeable! Especially Jordan. Grateful for that familiar face. New facility is state of the art, spacious and beautiful! Hope to not loose the home town feel an Especially Jordan. Grateful for that familiar face. New facility is state of the art, spacious and beautiful! Hope to not loose the home town feel and service connection ! Been a Subaru customer since 1977. My concern is Bigger is not always better! felt more like a commercial business instead of family closeness! More
I found Subaru’s Twin Falls Id dealership very professional and friendly. Everyone was friendly and helpful. Would recommend it to my friends and relatives. professional and friendly. Everyone was friendly and helpful. Would recommend it to my friends and relatives. More
The staff from this dealership always provides prompt service to each customer. They greeted me as I came through the door. They made sure I knew where to go. The service department explained what the service to each customer. They greeted me as I came through the door. They made sure I knew where to go. The service department explained what they would do, answered questions, showed me an air filter and asked if I chose to have it replaced. They made sure I had copies of the service report and my payment receipt. Thank you. More
I recently bought a nice used truck at a great price at this dealership. I am impressed they called me the next day to see if I was happy. this dealership. I am impressed they called me the next day to see if I was happy. More
Great customer service as always, after work I went in for a oil change and out in a timely manner. Television to watch while I waited great experience. for a oil change and out in a timely manner. Television to watch while I waited great experience. More