
Twin City Subaru
Berlin, VT

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479 Reviews of Twin City Subaru
Joe Sweeney: A+ Buying a new car Can be a double edged sword but Joe Sweeney at Twin City made the process a pleasure. Joe earned our trust immediately and our busin Buying a new car Can be a double edged sword but Joe Sweeney at Twin City made the process a pleasure. Joe earned our trust immediately and our business. I would highly recommend working with joe. More
Great and friendly service I would recommend Joe to anyone thinking about buying a new Subaru. The sale was smooth and easy and he was available afterwards for any questions or I would recommend Joe to anyone thinking about buying a new Subaru. The sale was smooth and easy and he was available afterwards for any questions or concerns. More
Happy Impreza Owner Great experience at Twin City. Dylan Otis was patient and informative throughout the entire buying process. Very thoughtful and knowledgeable about Su Great experience at Twin City. Dylan Otis was patient and informative throughout the entire buying process. Very thoughtful and knowledgeable about Subarus as I have never owned one. More
Great dealership, even better people! I came to Twin City Subaru following less than pleasant experiences at other car deanships and was beyond surprised with the friendlessness and profes I came to Twin City Subaru following less than pleasant experiences at other car deanships and was beyond surprised with the friendlessness and professionalism of every member of the Twin City team. Dylan Otis was an excellent salesperson, he was not only knowledgeable and helpful but also patient (which was important for me when purchasing a car). I would highly recommend this dealership to anyone interested in a Subaru. I am ecstatic with my new car, and will definitely return for vehicle services and future car purchases. More
Outstanding!! I have never had a better experience leasing a car that I did here with Joe Sweeney at Twin City Subaru. I couldn't get there until 6:00 pm, he stayed I have never had a better experience leasing a car that I did here with Joe Sweeney at Twin City Subaru. I couldn't get there until 6:00 pm, he stayed after closing so I could drive home my new Crosstrek. Everyone there was wonderful. I will definitely recommend Joe Sweeney and Twin City Subaru to my friends and family. Thank you so much Joe, Ellen More
On the whole, a good experience Pros: 1. When our 2010 Forester clutch failed in downtown Barre, the car was towed to Twin City where I was immediately given a loaner, a new Crosstre Pros: 1. When our 2010 Forester clutch failed in downtown Barre, the car was towed to Twin City where I was immediately given a loaner, a new Crosstrek, while awaiting repair. The vehicle was available to us five days with no pressure to return it. 2. Joe Sweeney was available to us on his day off, maintaining contact by cell phone , as we worked on finding a new Subaru to replace the Forester. 3. Twin City matched the Outback deal we found at Subaru Brattleboro, and Dominic Cerminara in Service matched a much lower clutch repair estimate from The Auto Clinic. 4. Communication from all Twin City employees was excellent. Our questions and concerns were answered by phone quickly, often within minutes. 5. When the Outback we wanted was not available at Twin City, the dealership located one in Connecticut, and had it ready to go the same week Saturday. 6. Twin City's winter tire coupon was a money-saver, even beating online tire deals. Cons: 1. We were never told during our initial Twin City inquiries that a zero % deal was available on Outbacks. We found out through Subaru Brattleboro, and then Twin City acknowledged it. 2. We were informed that Saturday was unavailable to close out paperwork and receive the new Outback. When we informed Twin City that this would cause a delay of 10 days due to our travel plans, Saturday suddenly became acceptable. More
Unexpected Pleasant Car buying experience Have you ever heard of a car salesman with a quiet demeanor? Me neither until I met Dylan Otis. Great person and such a gentleman. Very soft spoken, Have you ever heard of a car salesman with a quiet demeanor? Me neither until I met Dylan Otis. Great person and such a gentleman. Very soft spoken, very polite and a great all around person to deal with. He took the patience go over the car very thoroughly with great detail. Even took the time to sink my phone and set some stations on the media system. If you are in the market for a great car the Subaru Crosstrek gets 34-35 MPG and when you travel 100 miles per day round trip it is worth the great deal that I received through Twin City Subaru! More
A pleasant car buying experience As I explained my requirements for a new car, Eric quickly understood all of the details of my situation and provided a clear explanation of several p As I explained my requirements for a new car, Eric quickly understood all of the details of my situation and provided a clear explanation of several potential options that could solve my needs. When I had difficulty making up my mind on which car to get, Eric was patient and had no problem with allowing me more time to think about my purchase decision. After I decided on a car, he very efficiently guided me through the purchase process. Eric provided a pleasant, low pressure car buying experience. More
Highly Recommended I leased my first car from Twin City Subaru and had a very enjoyable experience. As my lease end was quickly approaching, I was happy to return to see I leased my first car from Twin City Subaru and had a very enjoyable experience. As my lease end was quickly approaching, I was happy to return to see what my options were. I will say I was leaning toward purchasing my car out of the lease because it never failed me on Vermont's dirt, snowy, and winding roads. Anthony Goldsmith at Twin City talked through many options. He was very kind, articulate, and listened to what I wanted in a car. As a woman, visiting a car dealership alone can be intimidating and he not only talked through the options with me, helped me with what I expect and want in a car, weighed out the pros and cons; importantly he helped me feel comfortable and confident in my decision. One week out, I am very happy with my car - I have more miles on my lease, some upgrades, and still have the maintenance plan included. I highly recommend Anthony and Twin City Subaru. More
Making buying a car a pleasant experience! From the time we walked into the dealership, we were pleasantly surprised by the genuine friendliness of all employees, from the General Manager, ever From the time we walked into the dealership, we were pleasantly surprised by the genuine friendliness of all employees, from the General Manager, every Sales Consultant, the receptionist to the Financing Expert. Then, working with our sales Consultant, Joe Sweeney, we found just the right person for us! He was fully engaged with us, offering us information, asking about our needs, making suggestions and maintaining a professional manner, but also being a real and honorable person. I've purchased many cars and I can honestly say that Joe Sweeney was one in a million. (P.S. Everyone was also very welcoming our Golden Retriever who came along to be sure his seat was the right size for him! More