Twin City Subaru

Used car purchase made easy Jim Glassford was an excellent sales person that helped us through our new purchase. He went above and beyond with his helpfulness and caring attitud Jim Glassford was an excellent sales person that helped us through our new purchase. He went above and beyond with his helpfulness and caring attitude towards us and we would highly recommend anyone looking to purchase a car to ask for him by name when visiting the dealership. Everyone treated us great and I will send my son to Jim when he is ready to purchase his new car next year! More

Best New Car Purchase Experience EVER! After my beloved Honda CRV got totaled, I became interested in the Subaru Forester. After having a disappointing/frustrating experience at our local S After my beloved Honda CRV got totaled, I became interested in the Subaru Forester. After having a disappointing/frustrating experience at our local Subaru dealer in MA, my husband then located the car that I was looking for at a dealer in Vermont. Jeff Moser promptly answered our email inquiry and called us on the phone and quickly worked us up a very fair deal. He was responsive and helpful and direct and a true pleasure to work with. Our only glitch was that we should've paid with a certified check to insure immediate processing of the title (rather than the easier process of bringing a personal check). However, even with this out-of-state-glitch, Jeff made sure the paperwork got expressed to us in time for me to meet the 7 day MA deadline for registering my car. It should be noted that he also fast tracked some extra accessories that I wanted added to my car for purchase and it was ready, as promised, with all my personalized bells and whistles!! Everyone at Twin City Subaru was very friendly and welcoming. For someone who usually HATES going to any car dealer because of the "circling vulture" feeling, I was VERY appreciative of this painless and enjoyable experience! Oh, and they were wonderful allowing our lab, who joined us for the ride, to rest in the AC building during our transaction. In summary: An A+ car buying experience.and I HIGHLY recommend Jeff Moser! More

New car purchase We were very happy with our experience trading our 2010 Outback for a 2014. We got a fair price for ours and the 2014 was priced right also. We woul We were very happy with our experience trading our 2010 Outback for a 2014. We got a fair price for ours and the 2014 was priced right also. We would and have recommended Tony as the salesman to go to for professional help in the buying of a new vehicle. He was very good to do business with and we would look for him on our next car purchase. More

Excellent Experience We were looking for a new Subaru Crosstrek and liked the variety that TwinCity Subaru had to offer. When we checked on availability of delivery of th We were looking for a new Subaru Crosstrek and liked the variety that TwinCity Subaru had to offer. When we checked on availability of delivery of the cars "in-transit", Joe Sweeney contacted us by e-mail and we set up an appointment - he also send us a video file introducing himself, so we would know who to look for when we came to the dealership. Joe was friendly and knowledgeable, answering all our questions and walking us through our choices. When we came to our decision on a car, he was able to offer an excellent trade-in value for our Equinox and offered us a great price on the Crosstrek. When it looked as if our car would not be delivered for 6 weeks, Joe was able to arrange to get us in a car in just a few days instead. His follow-up is great - he's always responsive, calls back right away, and delivers what he promises. I'll be going back to TwinCity Subaru, and Joe in particular, for my next car. More

I was desperate for manual transmission and Twin Cities was the secret! They not only have bigger stock but service has been incredible so far. Feels like family. for manual transmission and Twin Cities was the secret! They not only have bigger stock but service has been incredible so far. Feels like family. Honest and cooperative, which is smart because you can check it all online now anyhow. Popcorn is free but more importantly delicious. Bentley the Aussie shepherd ( I think) entertains you while you wait for paperwork. I will be using dealership a lot even though it's 90 min. away...I trust them. Right now I'm in loaner while they treat upholstery--was no problem at all. More

Great People Awesome experience! They were great, and helped me get exactly what I wanted. They were willing to work with my budget and get me the best deal they Awesome experience! They were great, and helped me get exactly what I wanted. They were willing to work with my budget and get me the best deal they can. More

The experience of buying a new car Working with Jeff was easy. He was informative and extremely helpful in purchasing this car. I would highly recommend Jeff as he took very good care Working with Jeff was easy. He was informative and extremely helpful in purchasing this car. I would highly recommend Jeff as he took very good care of us. More

Subaru purchase Attentive and knowledgeable sale staff. Mr. Sweeney was a pleasure to work with and made the whole process smooth and effeciient, I highly recommend Attentive and knowledgeable sale staff. Mr. Sweeney was a pleasure to work with and made the whole process smooth and effeciient, I highly recommend this dealership and Mr. Sweeney as a salles agent. More

My Subaru Outback I called Twin City Subaru on a Tuesday and by Thursday night I was driving home in my new Outback. Joe Sweeney was the Salesman I worked with - howeve I called Twin City Subaru on a Tuesday and by Thursday night I was driving home in my new Outback. Joe Sweeney was the Salesman I worked with - however the entire staff from the moment I walked in the door made me feel welcome. I sat with Joe on a Thursday afternoon during my lunch break. In this very short time window I was able to test drive the car, review the car fax and provide all pertinant application information. Within 3 hours I had a phone call that I was approved and was driving my Outback home by 6:00 that night. The entire process went smoothly - I will definatelty return to Twin City Suabaru in the future. Thanks More

First class buying experience The actual negotiation was done on the telephone, the next day we went to the dealership everything was very professional and smooth , since I had not The actual negotiation was done on the telephone, the next day we went to the dealership everything was very professional and smooth , since I had not bought a new car in 13 years I see that the experience has really changed , because of the internet pricing has become much more open and easier to deal with. With that being said the relationship is much less adversarial and actually you are just being helped thru the paperwork and introduction to the features of the car. So far everything went well, now over the next 13 years hopefully the relationship with service will also be satisfactory. More