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Twin City Subaru

Berlin, VT

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rated
479 Reviews

142 Berlin Mall Road

Berlin, VT

05602

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479 Reviews of Twin City Subaru

October 20, 2020

Fantastic experience. The entire crew at Twin City took care of me throughout the entire process. Paul Walsh was my salesman who was with me every step of the way. His involvement didn't end with my purc More

by gchrist
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Walsh, Desmond Culcleasure
October 10, 2020

I am so happy that I made the drive to Berlin to lease my new vehicle! Dylan and the staff at Twin City were knowledgeable, efficient and helped me to understand all my options clearly. They asked all the r More

by amywardwellVT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Otis
October 09, 2020

We drove 3 hours to purchase our Subaru and we were driving away with our Forrester in 2 hours. Excellent Customer service. Very organized/efficient. More

by poochnbea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Glassford, Bryan Chenvert
September 23, 2020

I'm happy to write a very favorable review for my recent car purchase at Twin City Subaru. My work with Paul Walsh as a salesman and Matthew Cappetta, F&I Manager was excellent. Better than expected. I h More

by Irene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Walsh and Matthew Cappetta
September 02, 2020

A now (very happy) third time Subaru owner, I recently purchased a new Outback Touring XT. My 2013 3.6R Outback was over 155,000 miles and I really wanted to hit 200k on it, but things happened. I was i More

by Bsmuda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Otis
August 17, 2020

Just bought a new Legacy from PaulWalsh. What a great experience. They went out of their way to accommodate us. Great salesman, great dealership. Thanks More

by whheath
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Walsh
July 14, 2020

Great customer service Very happy about the way I was treated by sales associate Paul Walsh. He spent a great deal of time making sure I got what I was looking for in a Fore More

by Tombarnes1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Walsh
July 13, 2019

Warranty work problems I did not buy my car here, but had to get extensive work done to it because of issues with my new Subaru that was only 2 years old. It was a 1 week jo More

by ATW098
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Royea
March 30, 2019

Terrible customer service They play the usual games and are extremely condescending, especially to women. Hope to never go back there again. Zero follow through from management More

by Unhappy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul czekely, Jim Glassford, Desmond Culcleasure
December 19, 2018

Terrible service and mgmt is useless Service department is terrible. For 11 months was having issues with my car and they kept stating they couldn't find out why... Turns out there was so More

by Legacyissue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Barone, Desmond Culcleasure, Alex Nicholson, Bryan Chenvert, Dan Royea, Domenic Cerminara, Bill Campbell