Twin City Subaru
Berlin, VT
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479 Reviews of Twin City Subaru
Excellent experience! This was my first time getting a new car from a dealership, and I couldn't have had a better experience. Alex was attentive, helpful and friendly. He This was my first time getting a new car from a dealership, and I couldn't have had a better experience. Alex was attentive, helpful and friendly. He got our questions answered whether or not he knew the answer himself, bore with us when we had a glitch and had to wait a few hours, and then took the time to show me how to work all the little gadgets in my new car. I was honored to be his first sale and have no doubt that anyone working with him in the future will have a great experience as well. More
Dan Barone at Twin City Subaru went beyond our expectations! His friendly personality and willingness to work with any situation makes us dedicated customers f at Twin City Subaru went beyond our expectations! His friendly personality and willingness to work with any situation makes us dedicated customers for the future! More
First rate experience all around! Our family now has 5 Subarus in our driveway, and Twin City Subaru is responsible for helping us locate and purchase 3 of them! When every other deale Our family now has 5 Subarus in our driveway, and Twin City Subaru is responsible for helping us locate and purchase 3 of them! When every other dealer said we would have to wait 8-10 weeks for the 2015 Outback we were looking for, Twin City had it on their lot for us in 24 hours!! From our first phone call to Twin City through the final paperwork, everything was handled professionally and with customer service always their first priority. More
Great place to buy a Subaru I have bought two Subarus from Jim Glassford at Twin City Subaru, first in 2008 and then again this year. When I went to Twin City and was ready to ta I have bought two Subarus from Jim Glassford at Twin City Subaru, first in 2008 and then again this year. When I went to Twin City and was ready to talk to someone, I went inside and waited for Jim to become available because I had a great buying experience the first time around. Buying my second car from him was just as easy as the first time, Jim was friendly, knowledgeable, non-pushy and funny, all traits that make a good car salesperson. After Jim worked with us on a decent price, we got to meet Desmond to go over extended warranties and other information. He was extremely helpful and made the entire process even easier. All around I give Twin City Subaru, Jim Glassford and Desmond Culcleasure a five star rating. More
Jim Glassford We just bought a Subaru from Jim Glassford at Twin City Subaru in Berlin, Vermont. I'm not sure I've ever run into a car salesman who listened more t We just bought a Subaru from Jim Glassford at Twin City Subaru in Berlin, Vermont. I'm not sure I've ever run into a car salesman who listened more than he talked. I wonder if half the reason we bought the car, we've never bought a Subaru before, was that it was such a pleasure working with Jim. He was knowledgeable without being pushy - the whole experience was great and we are really enjoying our new car. More
First Subaru I bought a new Subaru from Tony Fletcher, he was a wonderful sales man and didnt pressure me. I love my care and thanks Tony for being a wonderful sa I bought a new Subaru from Tony Fletcher, he was a wonderful sales man and didnt pressure me. I love my care and thanks Tony for being a wonderful sales man. Paula T More
Great Experience Buying Used Car My daughter and I had a great experience buying her a used car. The price was fair and they allowed us plenty of time to check it out, including putt My daughter and I had a great experience buying her a used car. The price was fair and they allowed us plenty of time to check it out, including putting it up on a lift. The car came with a 12 month/12,000 mile wide-ranging guaranty that included manufacturer-required service (this was based on the condition of the car and is not always available) which decided the deal for us. The salesman Isaac and the business manager Desmond were quality people. The only negative was having to endure being sent to a room for an attempt to sell us all manner of extended warranties. This was so even though I made it clear at the outset that we were pressed for time and weren't interested. (The guy in the room--not the salesman or the business manager--said it "was legally required" although as a lawyer I doubt that highly.) Despite this heartburn I still give them a superior rating. I suggest in the future they consider making it easier to opt out of this. More
2015 Outback My experience with Dan and Desmond was great. I was made to feel comfortable and everything was done to get me to the price and payment that I wanted My experience with Dan and Desmond was great. I was made to feel comfortable and everything was done to get me to the price and payment that I wanted to be at. More
My 6th New Subaru from Twin City I just traded my Forester for a 2015 model and want to say that Joe and Desmond worked diligently with me to find the best deal possible. They listen I just traded my Forester for a 2015 model and want to say that Joe and Desmond worked diligently with me to find the best deal possible. They listened to my needs /concerns and were able to find a way to make the trade possible. Now I am proudly driving a beautiful new car. Thanks Joe and Desmond !! More
"First purchase" This being my first (through a dealership) car buying experience, I was a little wary of what was coming. However, I worked with Joe Sweeney and he wa This being my first (through a dealership) car buying experience, I was a little wary of what was coming. However, I worked with Joe Sweeney and he was a great salesman. He took the time to explain the differences in all of the models and price ranges I was working with. There was no pressure to buy on the spot, and I wasn't pushed towards more expensive options. I will definitely be doing business there again. More