Twin City Subaru

Awesome customer service My husband and I went looking for a new car. We were just going to look and Bryan approached us. Within a few minutes of talking with him we were t My husband and I went looking for a new car. We were just going to look and Bryan approached us. Within a few minutes of talking with him we were test driving th car we had been looking at. He listened to everything that we were looking for not just in the car, but also to make the deal happen. Bryan made buying a new car easy and worry free. After 2 weeks of having the car Bryan continues to go above and beyond helping us, addressing all of our questions. We would recommend him to anyone looking to buy a car!!! More

First Car Purchase As a recent college grad and as someone who had never purchased a vehicle before I was incredibly apprehensive about going car shopping. However, Brya As a recent college grad and as someone who had never purchased a vehicle before I was incredibly apprehensive about going car shopping. However, Bryan made the whole process simple and relaxed. He took the time to figure out excatly what I needed out of a car in such a way that made me feel like I was asking the advice of a trusted friend, instead of someone who's job it was to sell me into a car. Bryan found me a car that not only was the color and style that I wanted but that was less than what I had expected to pay! Bryan totally put me at ease and I honestly don't ever want to purchase a car from anyone else! More

Ice and Snow Day in VT. You know how you talk to a dealer on the phone and they give GREAT $$$ numbers on the phone.So you go to the dealership only to find "opps" "Well we You know how you talk to a dealer on the phone and they give GREAT $$$ numbers on the phone.So you go to the dealership only to find "opps" "Well we can't really make you THAT deal".SOO that is NOT THE CASE at Twin City .Numbers Bryan gave me over the phone turned out to be even better in person.We traveled from NY to make a GREAT deal on an Outback.No worries about an out of state purchase.All paperwork done exactly as promised.Topnotch work by Bryan and the staff at Twin City to get us in the car we wanted at a the deal that was promised...Only glitch was taking new car home in snow,sleet and freezing rain.I'm sure if Bryan could have fixed this he would. More

Bryan Chenvert was very helpful Bryan's excitement over the great features of the new 2017 Impreza made the long wait for it to be shipped much less of an annoyance. Thank you, Brya Bryan's excitement over the great features of the new 2017 Impreza made the long wait for it to be shipped much less of an annoyance. Thank you, Bryan More

Excellent service Thanks to Bryan Chenvert and his professional, courteous salesmanship, the trading of my car for my new Outback was a pleasure. I did not feel stress Thanks to Bryan Chenvert and his professional, courteous salesmanship, the trading of my car for my new Outback was a pleasure. I did not feel stressed with any decisions, was not pressured into any unnecessary logistics and was well informed during the whole process- test driving, choosing the right vehicle, financial piece, and new car checklist. I also need to acknowledge Desmond as he made the financial paperwork, which can be a nightmare, a smooth process. I highly recommend Twin City Subaru and look forward to dealing with them again. TG- Enosburg More

Made buying my first Subaru simple! Bryan Chenvert and Desmond Culcleasure made buying my first Subaru a simple low stress process. I am a VW TDI owner, and have spent the past few mont Bryan Chenvert and Desmond Culcleasure made buying my first Subaru a simple low stress process. I am a VW TDI owner, and have spent the past few months figuring out what my next car was going to be after the buyback. I needed the car to be a manual transmission, and that limited my options. A new VW was out of the question because you can't disable the traction control, and the certified warranty they offer is pretty poor. Before I stopped in at Twin City Subaru, I had test driven dozens of cars at dealers and through private sellers, and had yet to find something I was comfortable in. I was greeted right away by Desmond and Bryan, and Bryan took me out on a test drive in a used Impreza and Crosstrek. I ended up buying the certified Impreza Sport Premium. While it is certainly a different driving experience than my TDI, the car felt sold, the all wheel drive was great, and the certified warranty that Subaru offers is excellent. If you are looking for a new or used Subaru, stop by Twin City Subaru and ask to speak with Bryan Chenvert. More

Amazing salesperson, wonderful dealership!! We can't say enough good things about Twin City Subaru and Bryan Chenvert! We came in looking for a potential new car, and drove one home. Wow! The tr We can't say enough good things about Twin City Subaru and Bryan Chenvert! We came in looking for a potential new car, and drove one home. Wow! The trade in on our old Subaru was generous and Bryan Chenvert really outdid himself helping us find the perfect new vehicle. Everyone we met there was friendly and very professional. We went home feeling like we'd been well taken care of, not "handled". We won't go anywhere else the next time we purchase a car. Thank you, so much, Bryan!! Kathy and David More

Very pleasant experience Bryan was great to work with - very helpful and never "pushy" which I consider a wonderful asset in a salesman. I have already highly recommended Brya Bryan was great to work with - very helpful and never "pushy" which I consider a wonderful asset in a salesman. I have already highly recommended Bryan and Twin City Subaru to a few people and will continue to do so. Just imagine - making the purchase/lease of a car a pleasant experience. Cudos all around!! Phyllis McEntee. More

In with the old and out with the new in 2 1/2 hours! Bryan was great to work with in the purchase of our used 2013 Honda Crosstour. Even though it was not a Subaru he went out of his way to answer any q Bryan was great to work with in the purchase of our used 2013 Honda Crosstour. Even though it was not a Subaru he went out of his way to answer any questions we had and if he did not know the answer, he would find it. We were there past hours and we never felt rushed. I had no idea that when I walked in at 5:30pm to look at the car that I would be driving home with it at 8:00pm, it was quick and painless and I absolutely LOVE my new car. If I have know of anyone looking for a Subaru in the future, I will send them Bryan's way. More

Wanted to take my car here. I booked my car in for service weeks in advance. Using their website I had to enter a TON of information including VIN#, etc. After all that it said I I booked my car in for service weeks in advance. Using their website I had to enter a TON of information including VIN#, etc. After all that it said I would get a message confirming it. A day later I got an email saying a certain service manager would be contacting me soon. After a week I emailed back and got a response that someone would contact me soon. After another week I called and was told I was not on the schedule. Since it was for a weekday and I was planning to drive over an hour to get there, I'd already blocked the day out. I was told they were very sorry but this has been happening with others who used the online booking - so why are they keeping the online booking up? And rather than rescheduling on the spot, I was transferred to a service manager's voicemail. I left my name and number, but she never called back. They don't want my business? Fine. More