
Twin City Subaru
Berlin, VT

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479 Reviews of Twin City Subaru
Friendliest, Most Helpful and Simple Car Buying We have worked with Eric twice now to purchase a new vehicle, and we look forward to working with him again in the future. He listened to our needs an We have worked with Eric twice now to purchase a new vehicle, and we look forward to working with him again in the future. He listened to our needs and priorities and worked hard to meet them. Thanks, Eric! More
Great customer service Eric Lane was very friendly and helpful in getting me out of my dodge, and into a brand new sporty subaru impreza. He made sure that we were comfortab Eric Lane was very friendly and helpful in getting me out of my dodge, and into a brand new sporty subaru impreza. He made sure that we were comfortable while waiting, and had a very down to earth personality. Thanks Eric ! More
Helpful, straightforward,personable Everybody we dealt with at Twin City Subaru was great! But our experience there centered around Eric Lane. Right from the start he was professional an Everybody we dealt with at Twin City Subaru was great! But our experience there centered around Eric Lane. Right from the start he was professional and courteous. We soon realized that he was a font of knowledge about all things Subaru. He took all the time we needed (we needed a lot) to patiently explain all aspects of leasing, to introduce us to all the new bells and whistles of a 2017 Outback. In fact, even though we've had the car for 10 days now,we're still calling him with questions and he's still diligently helping us. His positive,energetic approach made the entire experience enjoyable. We look forward to continuing to do business with Twin City. More
Quick, easy and honest Eric was a big help in picking out the car car for our family's needs and budget. He was honest and worked hard to secure us a great deal. Eric not on Eric was a big help in picking out the car car for our family's needs and budget. He was honest and worked hard to secure us a great deal. Eric not only did a great job selling the car--but also the service department. I would highly recommend talking to Eric if you are thinking about a car- we will certainly use him again in the future. More
Certified Pre-owned Inspection The car we recently purchased was a used 2014 Subaru Forester, which we were told had gone through an extensive multi-point inspection, and for this r The car we recently purchased was a used 2014 Subaru Forester, which we were told had gone through an extensive multi-point inspection, and for this reason, they were charging us a bit more. We took this at good faith. After getting the car the car home we realized that despite what the salesman, Eric Lane, told us, the car obviously had not been well inspected. The front brakes need replacement, the coolant and brake fluids were low, among other issues. The repairs cost us $350 at a local repair shop as Twin city was too busy to deal with it in a timely manner. After discussing this situation with them they said a "check was in the mail" for the $350. That was almost a month ago, so I can only assume they are not telling the truth in this situation in any manner. I am writing this review to let others know that this is a poorly run and managed dealership, and not honest as far as I can see. More
We love our Subaru Eric was courteous and extremely helpful. He helped us and explained the car in detail. We came from New Jersey so when we needed papers for our New J Eric was courteous and extremely helpful. He helped us and explained the car in detail. We came from New Jersey so when we needed papers for our New Jersey DMV he overnighter them to us. What more could you ask for. I would recommend Eric and Twin City Subaru to everyone. Thanks once again to everyone who made our experience a pleasant one. Stella and Bob Knierim. More
Best car buying experience ever I recently purchased a Subaru Crosstrek from Twincity, sales person Eric Lane was assigned to assist me. I found Eric to be personable, funny and abov I recently purchased a Subaru Crosstrek from Twincity, sales person Eric Lane was assigned to assist me. I found Eric to be personable, funny and above all helpful with what in the past has been a trying experience. He didn't try to sell me on anything I didn't want and the process took less than 3 hours from walkin to sale. I highly recommend buying a vehicle with Eric to help at Twincity Subaru More
Love our Outback! My husband and I went to Twin City thinking we wanted a used Forrester. Bryan Chenvert worked with us and listened to our wants and wishes. We wound My husband and I went to Twin City thinking we wanted a used Forrester. Bryan Chenvert worked with us and listened to our wants and wishes. We wound up with a 3.6l Certified Pre-Owned Outback that is a much better choice for us. (We had been driving a Buick Enclave) we will be returning for service and all our future car needs. More
Couldn't be more satisfied I was fortunate to have had the counsel and know-how of Eric Lane who helped me in many ways to come to a decision on buying my new Crosstreck. Eric's I was fortunate to have had the counsel and know-how of Eric Lane who helped me in many ways to come to a decision on buying my new Crosstreck. Eric's professionalism and manner in dealing with my ignorance in matters related to the newest technology were excellent. Eric was patient and helpful at every step of the way. You couldn't ask for a better man to work with when buying a car. More
First Subaru Eric Lane did a great job helping me pick out my first Subaru. I would recommend him to anyone looking for a new or used car. He was easy to work with Eric Lane did a great job helping me pick out my first Subaru. I would recommend him to anyone looking for a new or used car. He was easy to work with and answered all my questions. More