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Twin City Subaru

Berlin, VT

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rated
479 Reviews

142 Berlin Mall Road

Berlin, VT

05602

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479 Reviews of Twin City Subaru

June 20, 2017

Friendliest, Most Helpful and Simple Car Buying We have worked with Eric twice now to purchase a new vehicle, and we look forward to working with him again in the future. He listened to our needs an More

by ohwownewcar
Recommend Dealer
Yes
Employees Worked With
Eric Lane
Jun 21, 2017 -

Twin City Subaru responded

Thanks for the kind review about Eric & for choosing Twin City Subaru! We look forward to working with you again. Congratulations on your new Subaru!

June 19, 2017

Great customer service Eric Lane was very friendly and helpful in getting me out of my dodge, and into a brand new sporty subaru impreza. He made sure that we were comfortab More

by Tracey Carpenter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Lane
Jun 19, 2017 -

Twin City Subaru responded

We're so glad that Eric was such a big help in getting you into your new Impreza! Thank you for choosing Twin City Subaru. Be sure to reach out if you have any questions or concerns.

June 08, 2017

Helpful, straightforward,personable Everybody we dealt with at Twin City Subaru was great! But our experience there centered around Eric Lane. Right from the start he was professional an More

by elizabeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desmond Culcleasure, Eric Lane
Jun 08, 2017 -

Twin City Subaru responded

We're so glad you had such a wonderful experience with Eric and he has been such a great help. Thank you very much for the kind review and for choosing Twin City Subaru. Congratulations on your new Subaru!

June 07, 2017

Quick, easy and honest Eric was a big help in picking out the car car for our family's needs and budget. He was honest and worked hard to secure us a great deal. Eric not on More

by Amy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Lane
Jun 08, 2017 -

Twin City Subaru responded

We're so glad Eric was such a great help in your decision. Thank you very much for the review and for choosing Twin City Subaru. Congratulations on your new Subaru!

May 28, 2017

Certified Pre-owned Inspection The car we recently purchased was a used 2014 Subaru Forester, which we were told had gone through an extensive multi-point inspection, and for this r More

by Tyler Scott
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Lane
Jun 21, 2017 -

Twin City Subaru responded

Let us start by saying that we are extremely sorry for any oversight that occurred throughout the process that you and your vehicle went through. We were happy to try and fix any issue that you had had with your vehicle, but unfortunately time did not allow for that to happen as the car had to travel out of state. When we said that we would reimburse you for your repair expense, we meant it. There was a miscommunication along the way that did delay the check, but our Service Manager, with whom you spoke directly, personally saw to it that the check was sent out, and has reached out to confirm its arrival. Again, we are very sorry for any and all inconvenience that this has caused you, and hope that despite our rough start that we may have an opportunity to work with you again to show the type of business that we normally are and want to be for all of our customers. Sincerely, Twin City Subaru Sales and Service Teams

May 26, 2017

We love our Subaru Eric was courteous and extremely helpful. He helped us and explained the car in detail. We came from New Jersey so when we needed papers for our New J More

by Stelgiants
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Lane
May 30, 2017 -

Twin City Subaru responded

We're so glad that Eric was such a great help and that he was able to get you into the right car for you. Congratulations on your new Subaru and thank you for choosing Twin City Subaru!

May 15, 2017

Best car buying experience ever I recently purchased a Subaru Crosstrek from Twincity, sales person Eric Lane was assigned to assist me. I found Eric to be personable, funny and abov More

by Jaglerkat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desmond Culcleasure, Eric Lane
May 16, 2017 -

Twin City Subaru responded

We're so glad that Eric and Desmond were helpful in your decision process and that you had such a good experience with them. Congratulations on your new Crosstrek & thank you for choosing Twin City Subaru!

May 11, 2017

Love our Outback! My husband and I went to Twin City thinking we wanted a used Forrester. Bryan Chenvert worked with us and listened to our wants and wishes. We wound More

by VTVic
Recommend Dealer
Yes
Employees Worked With
Bryan Chenvert
May 11, 2017 -

Twin City Subaru responded

We're so glad Bryan was such a big help in finding the right vehicle for you. Thank you very much for the kind review and for choosing Twin City Subaru! If you have any questions or concerns just be in touch and we will be happy to assist you. Congrats on your new to you Subaru!

May 10, 2017

Couldn't be more satisfied I was fortunate to have had the counsel and know-how of Eric Lane who helped me in many ways to come to a decision on buying my new Crosstreck. Eric's More

by alban5678
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Lane
May 11, 2017 -

Twin City Subaru responded

We're so glad you had such a good experience with Eric and he was able to assist you in finding the right vehicle for you. Thank you very much for the kind review and for choosing Twin City Subaru! If you have any questions or concerns just be in touch and we will be happy to assist you. Congratulations on your new Crosstrek!

May 10, 2017

First Subaru Eric Lane did a great job helping me pick out my first Subaru. I would recommend him to anyone looking for a new or used car. He was easy to work with More

by John Becker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Lane
May 10, 2017 -

Twin City Subaru responded

We're so glad Eric was such a great help and that you had a good experience at the dealership. Congratulations on your first Subaru and thank you for choosing Twin City Subaru! We look forward to working with you again in the future.

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